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BEST WESTERN PLUS Madison Inn

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236 Reviews from our TripAdvisor Community

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Showing 234: English reviews
Decatur, United States
1 review
5 of 5 stars Reviewed 1 week ago

very clean , comfortable, staff, was great, set us up in a better room when our key did not work, gave us a great military rate, great location, enjoyed the aquarium in the lobby. Pool area looked very nice even though we didn't use it, too tired.

Review collected in partnership with Best Western

Helpful?
Thank Regina L
1 review
5 of 5 stars Reviewed 3 weeks ago

Stopped here by chance when heading up to Pensacola during hurricane Hermine (09/2016). Front desk clerk on the night of 09/01/2016 was so helpful and very nice. She saved us from the storm. The property was better than expected. Very clean! Absolutely no complaints.

Helpful?
Thank Amy R
1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

So I checked in the hotel 3am Sunday morning. Left for work early Monday morning. Came back later that day found out my Baumer & Mercier watch that I left in my luggage long gone. Report to hotel management...they said don't know...already filed a police report...hopefully they will find something. This is so unsafe and so unprofessional for any customers... More 

Helpful?
Thank Anh H
1 review
3 of 5 stars Reviewed 4 weeks ago

Did not care for the service or greasy food at the Waffle House next door. Hamburger and hash brown potatoes were dripping in grease which tasted rancid and old. I would definitely not recommend anyone eat at the Waffle House next door to this Best Western.

Review collected in partnership with Best Western

Helpful?
Thank 889houstonb
Parrish, United States
1 review
2 of 5 stars Reviewed August 24, 2016

I expected more from this almost $100.00 room (not including tax). The room was not pristine, curtains were frayed, the darkening curtain has been repaired with transparent tape, the lighting in the bathroom was practically non-existent and there was water on the bathroom floor which had been stepped in repeatedly with shoes with ridged soles.

Review collected in partnership with Best Western

Helpful?
Thank Donald G
BWMADISON, General Manager at BEST WESTERN PLUS Madison Inn, responded to this review

Thanks for your review Sir. I find it often that when one pays more than they wish to pay at check-in many uncommon issues are pointed out. Please allow hotels the opportunity to better accommodate you. First by making sure that you are comfortable with the rate you are quoted. Second by letting the front desk know within the 1st... More 

Jacksonville, United States
1 review
5 of 5 stars Reviewed August 22, 2016

Nice and convenient hotel for business or pleasure trips! My room overlooked the pretty pool area and was comfortable and clean. A short and easy drive into the charming town of Madison. Very nice historic homes and pretty downtown area that's very walkable.

Review collected in partnership with Best Western

Helpful?
Thank Lynne G
Port Charlotte, Florida
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed August 11, 2016

We stayed there last year and will be going back this year. It is convenient, clean, which is very important to me. Safe, also important easy access to I-75 and great little town, we actually go to Mayo Fl, but pass it up and stay here due to amenities in town and the hotel is immaculate!

Helpful?
Thank Terri A
McDonough, United States
1 review
4 of 5 stars Reviewed August 5, 2016

The front staff was extremely helpful and friendly. The room that we stayed in on the first floor was near the lobby and not once were we disturbed by any noises..it was completely quiet. It was great being able to leave my room and be served a hot breakfast that included southern cooked grits! The coffee was amazingly delicious. I... More 

Review collected in partnership with Best Western

Helpful?
Thank Shani G
BWMADISON, General Manager at BEST WESTERN PLUS Madison Inn, responded to this review

Thanks, I'm glad you enjoyed your stay and everything was found to your liking. To answer the question on the brand of coffee we use, it is Special blend by Community Coffee. We looking forward to serving you again soon. Thanks again. More 

Maryland
1 review
3 of 5 stars Reviewed August 3, 2016

Housekeeping is lacking in their duties of cleaning the room every other day is not a service of excellent. If a staff is new the supervisor need to check and make sure all new staff members service each room completely. When issues are reported to the receptionist the customer should not be give an side of the neck answer (know... More 

Review collected in partnership with Best Western

Helpful?
Thank Patricia F
BWMADISON, General Manager at BEST WESTERN PLUS Madison Inn, responded to this review

I am very sorry you were not pleased with your stay. I remember going up to make your bed after your first night stay when your room was missed by house keeping. As I recall their was a new house keeper assigned to your room that day and I apologized and went up to make your bed. As for the... More 

Huntsville, United States
1 review
4 of 5 stars Reviewed August 2, 2016

Overall good experience. Hotel room could have been cleaner and air conditioner wasn't quite up to par, but room was large with 2 queen beds and lots of space. There were electrical outlets on the night stand between the beds and near the business table, both very convenient for charging phone and powering other equipment. Breakfast was great. Bed was... More 

Review collected in partnership with Best Western

Helpful?
Thank Keith B
BWMADISON, General Manager at BEST WESTERN PLUS Madison Inn, responded to this review

Thanks for your review, we look forward to serving you again. Willa Choice GM More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about BEST WESTERN PLUS Madison Inn

Address: 167 SE Bandit St, I-10 and S.R. 53 South (Exit #37), Madison, FL 32340-5916 (Formerly Holiday Inn Express Madison)
Location: United States > Florida > Madison
Price Range: $97 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Madison Inn 2.5*
Number of rooms: 60
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Also Known As:
Best Western Plus Madison Hotel Madison
Holiday Inn Madison
Madison Holiday Inn
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