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    Imperial Swan Lakeland

    4141 S Florida Ave, Lakeland, FL 33813-1626
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    Best prices for your stay
    8/6/2017 8/7/2017
    $95
    $92
    SAVE $3
    $95
    $92
    Traveler (26)
    Room & Suite (10)
    Hotel & Grounds (31)
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    Overview
    • Excellent28%
    • Very good18%
    • Average8%
    • Poor13%
    • Terrible33%
    Travelers talk about
    Free Wifi
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Airport Transportation
    Suites
    Bar/Lounge
    Fitness center
    Pets Allowed
    Wheelchair access
    Business Center
    3.0 Star Hotel
    All hotel details
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    Holiday Inn Express & Suites Lakeland South
    26 reviews
    #16 of 33 hotels in Lakeland
     
    Hilton Garden Inn Lakeland
    593 reviews
    #5 of 33 hotels in Lakeland
     
    Hampton Inn & Suites Lakeland-South Polk Parkway
    697 reviews
    #1 of 33 hotels in Lakeland
     
    Days Inn & Suites Lakeland
    671 reviews
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    Rooms
    Aug 6Aug 7
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (175)
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    1 - 5 of 174 reviews

    Reviewed 4 weeks ago

    We have stayed here quite a few times without any issues. THIS time, it was beyond MISERABLE!!!!!! There was a quinceanera celebration that went on for over 6 hours on the 7th floor. It didn't matter what room they gave us (some of us on...More

    Thank CAROL523
    Response from Nick B, Director of Sales at Imperial Swan LakelandResponded 3 weeks ago

    Hello CAROL523, Thank you for your review :-) I can speak on this since I am the Food & Beverage Director here. I hosted that party on the 7th floor the night you speak of. I apologize for the noise but as a banquet facility...More

    Reviewed May 16, 2017

    This place needs to be torn down and replaced with anything. The rooms are old, stank, roach infested and basic crap. Had a friend from Europe stay there on my recommendation based on its perceived level of comfort. i was 10000% WRONG. I was SO...More

    Thank petitemoose
    Response from Nick B, Director of Sales at Imperial Swan LakelandResponded May 31, 2017

    petitemoose, Thank you for spending a few moments to review your stay! That being said, I have a few comments. I will have to say that I respectfully disagree with alot of what you describe. I personally have been here for 4 years and we...More

    Reviewed April 17, 2017

    We stayed at the Imperial Swan for three nights, while attending a convention. We did receive a reduced convention rate for our King Suite room. First, the good: The suite was large and the bed comfortable, as well as having plentiful premium towels. The bad:...More

    Thank DaChief
    Response from Nick B, Director of Sales at Imperial Swan LakelandResponded April 27, 2017

    DaChief, I want to start out by saying I appreciate your review of your stay with us!! Not many people who say they will do so actually take the time to review, so thank you for that. Yes, the suites are great! I'm assuming you...More

    Reviewed April 10, 2017

    I stay at this hotel 4-5 times a year. In the past, Brad, has gotten me early check-in, around 10:30 am. Well, Brad is gone and Rosa is there. When I asked for early check-in she started quoting company policy. Obviously not what I wanted...More

    1  Thank psint
    Response from nickimperialswan, Director of Sales at Imperial Swan LakelandResponded April 11, 2017

    Hello psint, I would like to say thank you for your Trip Advisor review and taking the time to do so. While I appreciate you saying the kind words about myself and Brad, I will say Rosa is great at her job and I am...More

    A TripAdvisor Member
    1
    Reviewed April 6, 2017 via mobile

    Me and 3 of my fellow pilots came down to this hotel and had a great stay. We fly down for the fly in and our original hotel had no more rooms. So we heard there were rooms available here. Now, we will officially be...More

    Thank A TripAdvisor Member
    Response from Nick B, Director of Sales at Imperial Swan LakelandResponded April 10, 2017

    Well, we hope you have flown home safely! We are very appreciative to the pilots who come in along with fans in general of the Sun N Fun event. It is always great for the city and the event is always top notch. We are...More

    Holiday Inn Express & Suites Lakeland South
    26 reviews
    #16 of 33 hotels in Lakeland
     
    Hilton Garden Inn Lakeland
    593 reviews
    #5 of 33 hotels in Lakeland
     
    Hampton Inn & Suites Lakeland-South Polk Parkway
    697 reviews
    #1 of 33 hotels in Lakeland
     
    Days Inn & Suites Lakeland
    671 reviews
    #7 of 33 hotels in Lakeland
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Fitness Center with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Business Center with Internet Access
    • Meeting Rooms
    • Banquet Room
    • Conference Facilities
    • Airport Transportation
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Bar/Lounge
    • Hot Tub
    • Fitness Center with Gym / Workout Room
    Details
    • Price range
    • $104 - $111 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 168
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, Expedia, Travelocity, Hotwire, Cheap Tickets and getaroom.com so you can book your Imperial Swan Lakeland reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Florida >
    • Central Florida >
    • Lakeland
    • Also Known As
    • Imperial Swan Lakeland Hotel Lakeland ,
    • Imperial Swan Hotel Lakeland
    Add Photo Photos
    Traveler (26)
    Room & Suite (10)
    Hotel & Grounds (31)
    Bathroom (3)
    Family and Play Areas (3)
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    Ask a question
    Questions & Answers
    Paula D
    February 4, 2016|
    AnswerShow all 3 answers
    Response from patpodrazil | Reviewed this property |
    no
    0
    Votes
    TINKERBELLA2007
    March 4, 2015|
    AnswerShow all 2 answers
    Response from Jacqualyn s | Property representative |
    yes included in the hotel service fee
    0
    Votes
    Room Tips
    "stay away from the 5/6th floor if an event is scheduled or in progress!!!!!!"
    Read review
    "Stay somewhere else!"
    Read review
    "Suites are the only choice, regular rooms will bring real disappointment"
    Read review
    "Hotel is old but pretty well maintained and clean. Service at the front desk is horrible."
    Read review
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