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Ecco Suites

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#14 of 32 Hotels in Lakeland
Certificate of Excellence
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1 room 2 adults 0 children
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Ecco Suites
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265 Reviews from our TripAdvisor Community

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Showing 253: English reviews
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Reviewed 5 days ago NEW

Property was adequately renovated since the last time I stayed here under another banner name. Everything was great until breakfast. I had an idea it would be a hard cut off at 9 am since they highlighted the hours on the folio at check-in and told me the hours for breakfast clearly. I get that. What I don't get is...

Thank FarBeyondDriven
Reviewed 2 weeks ago

New management and a supposed makeover have only sent this hotel a bit downward. Our room had a torn couch, a bathroom door that didn't close, and a banged-up dresser that didn't close either -- shabby chic, or just shabby? Breakfast pancakes, waffles, and eggs come soggily direct from a freezer, and there is less variety of food offered. Staff...

Thank 97marciaa
Miami, Florida
Reviewed February 10, 2017 via mobile

I stayed there couple of days ago. No internet setvice, called front desk, they gave me their service provider number and wasbtold to take it up eith them! I replied i i paid you for the room. Called the provider and wad told the property has to reset the modem. Next day left the hotel and upon my return to...

Thank finetyimes
CrestwoodLakeland, General Manager at Ecco Suites, responded to this review

Thank you for taking the time to write a review about your stay. We take our guest's feedback very seriously. For better and faster results, when a guest has Wi-Fi connectivity issues, we ask our guests to contact our designated internet's provider support number as their specialized technicians can troubleshoot and get our guests connected into our Free Wireless Internet...

Reviewed February 8, 2017

I originally booked 3 nights because I was going to be in the area for work. Seeing the hotel got a 4.2 out of 5 on trip advisor I was confident. The person at the front desk and the check in process were nice. However, when I walked into the room I was beyond disappointed. It initially smelled like a...

1Thank 139laurenl
CrestwoodLakeland, General Manager at Ecco Suites, responded to this review

Thank you for taking the time to write a review about our property. I would like to apologize about your negative experience. We work very hard so that all of guests have a great experience and enjoy a clean property. We have used your feedback to improve our daily operations. I would like for you to give us another opportunity...

Prattville, Alabama USA
Reviewed January 25, 2017

Stayed here for two nights and had a room on the first floor. The room was very nice. Had a small kitchen with a full size refrigerator, microwave, and 2 burner stove. All the kitchen utensils were available in the room. The beds were comfortable as was the sectional sofa in the room. The bathroom was large and nice. Since...

Thank pcbdoug
Reviewed January 18, 2017 via mobile

My family and I stayed 2 nights at the Ecco Suites last weekend. First impression was positive since the lobby and common areas at the ground floor look brand new. However, the bad experience started 10 minutes later... 1) I did not get the crib they had confirmed because they found out the only one they had had a broken...

1Thank Martin G
Salisbury, United Kingdom
Reviewed January 17, 2017

Was previously Crestwood Suites. Have stayed here a number of occasions, most recently 3 times over Dec/Jan 2017. Polite and helpful staff. Rooms clean and spacious. Heated swimming pool. Great position with a couple of restaurants in walking distance. New look works well, gives a much more modern feel to the foyer and breakfast area. Still very brown on the...

Thank Wardy728
Reviewed January 13, 2017 via mobile

Perfectly adequate for a place to stay overnight at a cheap rate. Clean, had refrigerator, but beds a bit hard. Pillows were nice. Staff was very nice! Bathroom was fine. Toiletries not provided, but towels were fine! I always want more towels in most hotels.

Thank Shannon W
Reviewed January 11, 2017

The hotel has recently been under construction as per previous reviews, so when you first walk in the lobby it looks beautiful. We got to our room today and when first opened the door there was a funky musty smell and for what the room offers it is on the small side. Imagine a 300 Sq foot studio apartment. Remember...

1Thank Stacey S
A TripAdvisor Member
Level Contributor
7 reviews
4 hotel reviews
4 helpful votes
Reviewed January 5, 2017 via mobile

We stayed here during Christmas and New Years. We arrived in Florida without a reservation, although we had family staying in Orlando, we opted to stay in Lakeland, mostly due to prices and traffic congestion. We had 2 small dogs with us. The first night we did stay in Orlando but next morning we were looking for another place. The...

1Thank A TripAdvisor Member
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  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Business Center with Internet Access
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Self-Serve Laundry
  • Meeting Rooms
  • Breakfast Available

Additional Information about Ecco Suites

Address: 4360 Lakeland Park Dr, Lakeland, FL 33809-3585 (Formerly Crestwood Suites)
Location: United States > Florida > Central Florida > Lakeland
Price Range: $93 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Ecco Suites 2.5*
Number of rooms: 121
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Also Known As:
Crestwood Suites Lakeland Hotel Lakeland
Crestwood Hotel Lakeland
Hotel Style:
#5 Business Hotel in Lakeland
#8 Romantic Hotel in Lakeland
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Questions & Answers

Here's what travelers have asked, with answers from Ecco Suites staff and other travelers.
2 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for one with good wi-fi connection”
 of 5 bubbles 97marciaa, 2 weeks ago | Read review
“With name change, ensure you check out name and layout of room you're booking as some confusion”
 of 5 bubbles Wardy728, Jan 17, 2017 | Read review
“Stay somewhere else.”
  • Idea of suz
  • The types of hairs all over the bed
 of 5 bubbles staceys164, Jan 11, 2017 | Read review
“Choose another hotel”
 of 5 bubbles 707kenl, Dec 28, 2016 | Read review
“Wait until the remodel is over before trying this hotel”
 of 5 bubbles ShabbyChicChick, Oct 14, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question