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Sleep Inn And Suites

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Sleep Inn And Suites
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145 Reviews from our TripAdvisor Community

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Showing 143: English reviews
Dallas, Texas
Level Contributor
5 reviews
5 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW via mobile

It's a nice place to stay. I've stayed there 3 times now, always clean, reasonable price. There's a cracker barrel next door. The only problem I had this stay is they make you put down a $25.00 fee which you get back on checkout, but if you put it on a card it might be several days getting your money... More 

Helpful?
Thank Roger S
General M, Guest Relations Manager at Sleep Inn And Suites, responded to this review

Good Morning, Thank you for taking the time to let us know how your previous experience with Sleep Inn & Suites Lakeland. Like many hotels, we do request a pre-authorized deposit of $25* at Check In time for your inconvenience, to cover any incidentals you may a crude. We appreciate your business as always. More 

St. Pete Beach, Florida
1 review
5 of 5 stars Reviewed 5 days ago NEW

Had business in town and booked at the Sleep Inn. Didn't know how I would like it being that the rate was so low but it was nice and had good hot breakfast. Wouldn't mind coming back again for the price.

Helpful?
Thank ryemoteup
General M, Guest Relations Manager at Sleep Inn And Suites, responded to this review

That is great to hear! We would love to have you stay again! Please tune into us on social media for upcoming events and discounts. More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

We finally got to the hotel a little after the usual check in time we couldn't find the hotel offers of the highway because it was dark, but they have cookies at check in and that made our day. Will like to come back again soon.

Helpful?
Thank Angie M
General M, Guest Relations Manager at Sleep Inn And Suites, responded to this review

We apologize for the confusion of our location, our property is easy to locate off of I-4, but across the street from that exit. We gladly offer help with any directions you may need, as our Guest Services agent is available 24/7. We appreciate your business. More 

St. Petersburg, Florida
1 review
4 of 5 stars Reviewed 3 weeks ago

Did enjoy how attentive the staff was when I arrived late to my reservation. I had a lovely stay and would recommend this spot to my friends when they come to Lakeland. Was able to walk to 2 other resturants without calling for a taxi. That made for a pleasant Evening.

Helpful?
Thank foxtrail39
General M, Guest Relations Manager at Sleep Inn And Suites, responded to this review

The Sleep Inn & Suites Lakeland has a great location right off of I-4. We are walking distance to Cracker Barrell, Applebees, Seven Eleven, and Publix Supermarkets. We also feature many fine dinning within a 10 mile radius. Our front desk will gladly guide you in the right direction when staying with us! More 

Lexington, Kentucky
1 review
5 of 5 stars Reviewed 3 weeks ago

I did not stay at the hotel but needed to get an urgent message to a guest, and Lisa McCauley made sure that the she kept trying to reach the guest's room until the message was delivered. Then she called me back to let me know that he had been reached. This is exemplary customer service!

Helpful?
Thank tracey194
General M, General Manager at Sleep Inn And Suites, responded to this review

Thank you for taking the time to let us know how our staff accommodated you! Its our pleasure to assist you with any form of communication needed with our guests. We know its sometimes difficult to have contact with friends or family out of town. Thank you for the compliments. More 

Winter Haven, Florida
Level Contributor
4 reviews
5 of 5 stars Reviewed 4 weeks ago

Enjoyed a good nights sleep at this hotel. Never up early for breakfast when I stay out of town, but I made an exception for such a big selection. More than just one of those complimentary muffins with coffee and cereal kinda places. Will stay here again.

Helpful?
Thank Joseph B
General M, Guest Relations Manager at Sleep Inn And Suites, responded to this review

Happy to hear you will be back soon! Our breakfast is constantly modifying based on customer feedback! We are in business to not only make your night's sleep great, but the beginning of your next day even better! More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 24, 2016

I enjoyed our stay here. Marca was just such a wonderful help. I forgot some things and she was right there to lend a hand. She gave us so much information about where to go to get things. What a wonderful lady she is!!! So helpful and accommodating. We stayed two nights and had absolutely no problems. Room was quiet,... More 

Helpful?
1 Thank Cheryl S
General M, Guest Relations Manager at Sleep Inn And Suites, responded to this review

We appreciate you taking the time to let us know how your previous stay was. That is awesome Ms. Marca went above and beyond for you! We will absolutely pass your feedback on and make her day. Thank you for complimenting our hotel, and we look forward to seeing you the next time you are in town. More 

Level Contributor
102 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
3 of 5 stars Reviewed July 13, 2016 via mobile

My husband and I stayed here during our trip to Lakeland. It looks like they recently painted and did a few updates nothing major but just enough to spruce the place up. The staff was very friendly and helpful. Our room was clean and the bed was very comfortable. The air conditioner worked great and kept us cool and comfortable... More 

Helpful?
Thank asmith832
General M, Guest Relations Manager at Sleep Inn And Suites, responded to this review

Glad you were able to notice our changes. We always intend to keep our property up to date for your comfort and enjoyment. We thank you for your response and invite you back the next time you are in town. More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 9, 2016 via mobile

We arrive to our room to find a dead cockroach in the room. We called the front desk and they moved us rooms. We start bathing the kids and when I go to grab a towel there was pubic hair all over it. Disgusting! We immediately checked out of this disgusting hotel. Refund or not there was no way in... More 

Helpful?
1 Thank 13ana13
General M, Guest Relations Manager at Sleep Inn And Suites, responded to this review

On behalf of the Sleep Inn & Suites Lakeland, we would like to apologize for failing to meet your happiness during your previous stray at our hotel. This is not a common incident we hear of and it is unacceptable. We have passed this feedback to the General Manager to review notes and the cameras for a full report. We... More 

Murdock
Level Contributor
67 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
1 of 5 stars Reviewed June 29, 2016

We are frequent patrons of the Choice hotels, usually staying at Comfort Inns, Sleep Inns, and such. So certainly not top of the line, but not often at the really cheep end of the chains. I also see many others have had some good experiences here. However our stay here was not only horrible, I don't usually say we would... More 

Helpful?
Thank yourswflnotary
General M, Guest Relations Manager at Sleep Inn And Suites, responded to this review

On behalf of the Sleep Inn & Suites Lakeland, we would like to apologize for your previous stay. We are going to further address this feedback with the staff and management. We have restructured our maintenance department and touched up several issues at hand since your previous stay. We have build an add on to the breakfast area to accommodate... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Business Center with Internet Access

Additional Information about Sleep Inn And Suites

Address: 4321 Lakeland Park Dr, Lakeland, FL 33809-3585
Location: United States > Florida > Central Florida > Lakeland
Price Range: $54 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Sleep Inn And Suites 2.5*
Number of rooms: 48
Reservation Options:
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Also Known As:
Sleep Inn And Hotel Lakeland
Sleep Inn Lakeland
Lakeland Sleep Inn
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