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Holiday Inn Express Hotel & Suites Lake Placid

121 reviews
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Traveler (31)
Room & Suite (20)
Pool & Beach (6)
Overview
  • Excellent59%
  • Very good31%
  • Average7%
  • Poor0%
  • Terrible3%
Travelers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness center
2.5 Star Hotel
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Rooms
Mar 11Mar 12
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1 room, 2 adults, 0 children
Standard Room
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Reviews (121)Write a Review
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67
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0
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All reviewsnice lake viewwarm cinnamon rollsthe breakfast areafriendly front desk staffqueen suitecentral floridamicrowave and fridgewinn dixieoutdoor poolgreat staynice breakfastcomfortable staydefinitely stay here againstayed nightsclean roomchecking innext morning
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1 - 5 of 116 reviews
Reviewed 2 weeks ago via mobile

We stayed here for one night. The hotel was just renovated. The beds were comfortable. We were four, had a suite and the room was very spacious. We thoroughly enjoyed our stay. The staff was very friendly

Thank Nancy P
Hotel's Favorite
Reviewed November 8, 2017 via mobile

My wife and I stayed here for 2 nights. This hotel is a great place to stay! They suffered major damage from hurricane Irma and 2 whole floors were closed due to all the construction. We felt so bad for them. They are doing a...More

Thank joe p
Reviewed 4 weeks ago

Stayed here for four nights in the beginning of January. Hurricane damage had already been repaired and everything looked great. The room itself was spacious and clean, but I did have some issues during my stay. The bathtub was stuck on shower mode, which was...More

Thank Annalise K
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Lake PlacidResponded 2 weeks ago

Lovely day Annalise K, Hearing from our guests is always lovely because you took the time to share your thoughts. I'm sorry that there were issues with the bathroom amenities and smoke alarm, also if you feel that our breakfast and staff service was sub-par....More

Reviewed January 18, 2018

This is a nice hotel, but when we visited it was under major construction due to hurricane damage and the whole of the first floor was a building site. The breakfast room had been moved to a miserable meeting rom complete with construction materials in...More

Thank quickdrawkatherine
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Lake PlacidResponded 3 weeks ago

quickdrawkatherine, Greetings from Holiday Inn Express and Suites Lake Placid, thanks for choosing us for your lodging needs. Foremost, on behalf of the staff, I'm sorry for the inconvenience caused by our property's upkeep, the noise due to ongoing construction, and condition of the bed....More

Reviewed December 24, 2017 via mobile

6 hour road trip from key west. Pulled in late around 1 AM. Needed a room as we could not drive any more (very tired). Was told there were no rooms available that the hotel was booked solid. Walked outside and booked the room online...More

Thank Nick M
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Lake PlacidResponded January 7, 2018

Hi Nick M! Thanks for choosing to stay with us and sharing your experience! We're very sorry about the less than pleasant encounter that you had with one of our Front Desk staff. What you described is certainly not what our hotel brand stands for....More

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About
Amenities
Top amenities
Fitness Center with Gym / Workout Room
Free High Speed Internet ( WiFi )
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Center with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Dry Cleaning
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Center with Gym / Workout Room
Pool
Hot Tub
Outdoor pool
Details
Price range
$120 - $238 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$120 - $238 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (31)
Room & Suite (20)
Pool & Beach (6)
Dining (4)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
Avasmimi88
November 26, 2016|
Answer
Response from Richard G | Reviewed this property |
Keurig Coffee maker well supplied and refrigerator. Hair dryer
0
Votes
DOZOJURA
November 13, 2016|
AnswerShow all 2 answers
Response from Richard G | Reviewed this property |
No pets policy
0
Votes
PopPopsyaht
June 1, 2015|
Answer
Response from Sonja W | Property representative |
Thank you for the inquiry. While we love our family pets. The hotel cannot accommodate pets. We apologize.
0
Votes
Room Tips
"Second floor nice views"
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"The queen suite has more sitting space"
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"We were in the 3rd floor facing west. The sunset was picturesque from there."
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"401 has great view"
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