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I have spent over 75 nights Marriott this year and 125 nights last year so I really like Marriots a lot. Unfortunately you have some places that are poorly managed ant this one is one of them. This will be the place you don't want...More
Response from Nick P, Assistant General Manager at Courtyard Orlando Lake Mary/NorthResponded 2 weeks ago
Thank you for taking the time to post a comment. We constantly strive to ensure our guests have the best stay possible. I am sorry for any inconveniences you ran into while you were here. Unfortunately our elevator and board pass computer both went down...More
My husband and I stayed here for a wedding we were in and it was horrific. The hotel was chosen specifically for the fact they are dog friendly. We paid the $75 pet fee, which is quite high for the industry standard, and were on...More
Response from Nick P, Assistant General Manager at Courtyard Orlando Lake Mary/NorthResponded June 9, 2017
Dear Valued Guest,
I am sorry if you left our hotel feeling that way; we want all our guests to have the amazing experience that is expected at a Marriott property.
When you checked in that day, you signed our pet policy agreement that stated...More
We had a two room suite on the 3rd floor with a balcony overlooking a large pond and a highway off ramp in the distance. There was a microwave oven, refrigerator and sink in the suite as a well as a separate bedroom with a...More
Thank Cheryl D
Response from Nick P, Assistant General Manager at Courtyard Orlando Lake Mary/NorthResponded May 26, 2017
Thank you for taking the time to letting us know of your great experience in our hotel.
I'm happy to hear that out team also made it memorable for you.
Look forward to having you stay with us again in the future.
The hotel was very clean and the staff were very friendly and accommodating. We felt comfortable and welcome. It would be great to see more than 2 double beds in a room as for a family this isn't big enough. We did have an air...More
Teenagers beside us stayed up until 1 am, so not a satisfying stay. We called the front desk at midnight, but she was probably not a strong enough personality nor had enough authority to really get them to stop. They continued to transfer between rooms...More
Response from Adriana R, General Manager at Courtyard Orlando Lake Mary/NorthResponded April 12, 2017
Thank you for taking the time to let us know of your experience in our hotel.
I have spoken to the staff member and she has assure me that next time she will be more assertive.
I apologize for this issue
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Fitness Center with Gym / Workout Room
Free High Speed Internet ( WiFi )
Business Center with Internet Access
Refrigerator in room
Things to do
Fitness Center with Gym / Workout Room
$115 - $232 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#8 Family Hotel in Lake Mary
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Courtyard By Marriott Orlando Lake Mary North Hotel Lake Mary ,
Response from Adriana R | Property representative |
my apologies for such late response.
We are now pet friendly; accepting dogs only -limit 2 no more than 30lbs each. We do charge a non refundable fee of $75