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All reviewscourtyard by marriottbistro areasplendid stayoff rampwelcome surprisenice suitetravel baseballking suitecable tvstayed two nightsironing boardthe pool area was nicesmall thingswedding guestsroom qualitystaff was extremely helpfulgreat staff
Stayed here on a trip back from Southern Florida. It was late and I saw the sign and decided to stop in. Being a Marriott gold member, I was given a room for 139.00, which was reasonable. No problems with the hotel.
Great hotel until I checked out and saw a charge for $250 for loss/damage. Inquired with front desk who told me that we had soiled the towels and linen with make-up. $250 to use the hotel provided towels to wash my face?!
Spent 1 night here for business.
Plus: Staff were friendly, room clean, okay but tired. Amenities in walking distance.
Cons, coffee shop only open in morning until 10am and then closed until dinner. Checked me out of room at 9am before I had left. Called...More
Response from Adriana R, General Manager at Courtyard Orlando Lake Mary/NorthResponded 1 week ago
Your feedback is integral to our ability to continue to improve our service. I have address the issues with our staff.
Thank you again for your time and come visit us again soon!
The staff was great, the room was very clean and service was great. we will be staying there again in the future. Thew food and service was fast and friendly. My kids enjoyed how big the room was. We were all comfortable. Room was very...More
Response from Nick P, Manager at Courtyard Orlando Lake Mary/NorthResponded January 4, 2018
We appreciate your business and value your honest feedback. Your comments have been shared with
the hotel team as a critical way of understanding how we can continue to deliver exceptional service
to guests like you.
Thank you for staying at the Courtyard...More
This hotel was very disappointing, despite the $199/night charge. I stayed two nights for business. I just became a Marriott Rewards member, and this first experience was not impressive at all. First and foremost, there was not one USB port anywhere in the room. Not...More
Response from Nick P, Manager at Courtyard Orlando Lake Mary/NorthResponded November 17, 2017
Thank you for taking the time to post a comment. We constantly strive to ensure our guests have the best stay possible. I am sorry for any inconveniences you ran into while you were here. We have adapters for any guest at the front desk...More
Response from Adriana R | Property representative |
my apologies for such late response.
We are now pet friendly; accepting dogs only -limit 2 no more than 30lbs each. We do charge a non refundable fee of $75