Hilton Garden Inn - Orlando North/Lake Mary
979 reviews
#2 of 12 Hotels in Lake Mary
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Room & Suite (47)
Dining (6)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
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Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Garden Inn - Orlando North/Lake Mary
Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#2 of 12 hotels in Lake Mary
Location
Cleanliness
Service
Value
Travelers' Choice
If you’re looking for a family-friendly hotel in Lake Mary, look no further than Hilton Garden Inn - Orlando North/Lake Mary.
Guest rooms offer amenities such as a flat screen TV and air conditioning, and guests can go online with free wifi offered by the hotel.
Hilton Garden Inn - Orlando North/Lake Mary features a 24 hour front desk, room service, and baggage storage, to help make your stay more enjoyable. The property also boasts a pool and an on-site restaurant. If you are driving to Lake Mary Hilton, free parking is available.
Lake Mary has plenty of Italian restaurants. So when you’re here, be sure to check out popular spots like Terramia Brick Oven Pizza, Giovanni's, and Versini's Italian Ice, which are serving up some great dishes.
Should time allow, Lake Mary Museum is a popular history museum that is relatively easy to get to.
The staff at Hilton Garden Inn - Orlando North/Lake Mary looks forward to serving you during your upcoming visit.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Restaurant
Children's television networks
Airport transportation
Business Center with Internet Access
Parking
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Breakfast buffet
Kids' meals
Snack bar
Wine / champagne
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business
Languages Spoken
English, Spanish
Location
Full view
38Car recommended
Grade: 38 out of 100
53Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
979Reviews12Q+A56Room tips
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Popular mentions
Since they can't have the usual breakfast buffet, staff now makes a hot breakfast for guests to take away or eat in the lobby. The pancakes and veggie frittata were surprisingly delicious, and the staff were all very friendly. My main issue with this property, and I blame not the property but the state of Florida, is that no guests were really wearing masks in the lobby. People were hanging out and eating and drinking and checking in and talking and whatever and all I could wonder is how the front desk staff felt about standing around for hours in an enclosed area with people who may or may not be infected. But it didn't affect our stay, which was very comfortable since we ate in our room.
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Date of stay: February 2021
Value
Cleanliness
Service
Helpful
Hotel's Favorite
We prefer Hilton Garden Inns and were not disappointed this weekend. The staff was very accommodating and cheerful, the rooms very clean and comfortable. A hot breakfast was available with some 8 choices. The poor area was well maintained and what we enjoyed immensely was the outdoor canopied sitting area....LOVELY. I also have to say that Paula who is responsible for preparing and serving our breakfast is one sweet gal...she is full of vitality and happiness and really set the atmosphere for a wonderful dining time. Cudos to Paula!!!!!
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Date of stay: February 2021
1 Helpful vote
Helpful
Response from James Mead, General Manager at Hilton Garden Inn - Orlando North/Lake Mary
Responded 3 weeks ago
Good afternoon On behalf from all of us at the Hilton Garden Inn Lake Mary (FL), I would like to thank you for sharing this great review about our hotel! We are thrilled that you enjoyed your experience here at the Hilton Garden Inn. We will be sharing your feedback with our team. We sincerely wish you a wonderful day and we hope to be of service to you again in the future. Respectfully, Jim Mead General Manager
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Spent two nights at the Hilton Garden Inn . We had a great stay. Two individuals that made our stay very enjoyable were Paula Simon who served us breakfast each morning and the Bar tender Kimberly. They both should be given raises...
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Date of stay: February 2021
Value
Service
1 Helpful vote
Helpful
Response from James Mead, General Manager at Hilton Garden Inn - Orlando North/Lake Mary
Responded 3 weeks ago
Good afternoon On behalf from all of us at the Hilton Garden Inn Lake Mary (FL), I would like to thank you for sharing this great review about our hotel! We are thrilled that you enjoyed your experience here at the Hilton Garden Inn. We will be sharing your feedback with our team. We sincerely wish you a wonderful day and we hope to be of service to you again in the future. Respectfully, Jim Mead General Manager
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Great area. Front desk was great. I requested a quiet room if possible (a lot of sports teams were here) & he put us at the end of the hall which is away from elevators. . Hotel is clean & comfortable. I would def recommend.
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Date of stay: January 2021Trip type: Traveled as a couple
1 Helpful vote
Helpful
Response from James Mead, Owner at Hilton Garden Inn - Orlando North/Lake Mary
Responded Jan 26, 2021
Good morning On behalf from all of us at the Hilton Garden Inn Lake Mary (FL), I would like to thank you for sharing this great review about our hotel! We are thrilled that you enjoyed your experience here at the Hilton Garden Inn. We will be sharing your feedback with our team. We sincerely wish you a wonderful day and we hope to be of service to you again in the future. Respectfully, Jim Mead General Manager
Read more
I booked my annual birthday weekend this past weekend with a well known travel booking company. Imagine my horror when we got there Friday night and there was NO reservation! The man at the desk was NOT nice and didn't suggest any way we could work something out! Finally he told my sister to use the hotel website which she did, for an additional $50 for the same thing! Another desk clerk came over but said she couldn't do anything for us either! The website the guy suggested was not only more, but had a no cancellation policy so we were stuck! You have to get your own towels at the desk, in person-IF you get get anyone to answer the phone! There is no cleaning of your room because of the pandemic, which is fine, but no new trash bags, no trash pick up, so toiletries given, nothing! I have stayed at other hotels during the pandemic and they have found a way to make it work. This hotel probably doesn't care, but we will NOT be staying here next year. It's a beautiful hotel, but the customer service has gone to crap.…
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Date of stay: January 2021
Value
Location
Service
Room Tip: Facing the pool
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1 Helpful vote
Helpful
PRICE RANGE
$115 - $202 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn lake mary hotel lake mary, hilton lake mary, lake mary hilton
LOCATION
United StatesFloridaCentral FloridaLake Mary
NUMBER OF ROOMS
123
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Claim Your Listing Frequently Asked Questions about Hilton Garden Inn - Orlando North/Lake Mary
Which popular attractions are close to Hilton Garden Inn - Orlando North/Lake Mary?
Nearby attractions include Genetic Brewing (0.4 miles), Bernina Sewing Center (0.5 miles), and Thirsty whale too (0.4 miles).
What are some of the property amenities at Hilton Garden Inn - Orlando North/Lake Mary?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hilton Garden Inn - Orlando North/Lake Mary?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Garden Inn - Orlando North/Lake Mary?
Guests can enjoy an on-site restaurant and a snack bar during their stay.
Is parking available at Hilton Garden Inn - Orlando North/Lake Mary?
Yes, free parking is available to guests.
What are some restaurants close to Hilton Garden Inn - Orlando North/Lake Mary?
Conveniently located restaurants include Greek Village, Jeremiah's Italian Ice, and Keller's Real Smoked Bar-B-Q.
Are there opportunities to exercise at Hilton Garden Inn - Orlando North/Lake Mary?
Yes, guests have access to a pool and a fitness center during their stay.
Does Hilton Garden Inn - Orlando North/Lake Mary have an airport shuttle?
Yes, Hilton Garden Inn - Orlando North/Lake Mary offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hilton Garden Inn - Orlando North/Lake Mary?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Garden Inn - Orlando North/Lake Mary offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Garden Inn - Orlando North/Lake Mary?
The staff speaks multiple languages, including English and Spanish.