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Candlewood Suites Lake Mary

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1130 Greenwood Blvd, Lake Mary, FL 32746
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Candlewood Suites Lake Mary
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183 Reviews from our TripAdvisor Community

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There are newer reviews for Candlewood Suites Lake Mary
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Akron, Ohio
Level Contributor
55 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed September 24, 2014

good play to stay, price of room was great, the rooms could use a little updating, but overall everything was clean, not real fond of getting clean towels every time you need them but for the price and location it wasn't a big deal

Helpful?
Thank william d
cndllakemary, Manager at Candlewood Suites Lake Mary, responded to this review

Dear Valued Guest! Thank you for taking the time to provide feedback about your recent stay with at the candlewood Suites lake Mary. We are pleased to hear your room was clean and that the location appeared to be good. I want you to know that the comments and suggestions we receive from our guests are taken seriously. They tell... More 

Hartford, Connecticut, United States
1 review
5 of 5 stars Reviewed September 22, 2014

I stayed at the Candlewood Suites Lake Mary, Florida last week and it was very enjoyable. The desk help was excellent and most caring. They informed me that the maid service is once a week but if I need anything (towels, soap etc) it would arrive quickly. Entering the room I found it to be extremely clean, especially the bathroom.... More 

Helpful?
Thank Bruce C
cndllakemary, General Manager at Candlewood Suites Lake Mary, responded to this review

Greetings, Thank you for taking the time to review your most recent visit. I am excited to hear that you have enjoyed your stay with us!. You have my promise that we will continue to provide amazing service. Thank you again for your humbling words. We look forward to seeing you again in the near future. Graciously yours, Rachid Alaoui... More 

1 review
5 of 5 stars Reviewed September 18, 2014

Staff was excellent efficient and friendly!!!!!!!!!!!!!!!!!!!!!!!!!Rooms very clean, and big... beds are super comfortable!!!!!!!!!Location awsome, very close to dinning areas and mall. Would defenitly recommend to anybody!!!!!!!!!!!!!

Helpful?
Thank Kkatree1229
cndllakemary, General Manager at Candlewood Suites Lake Mary, responded to this review

Dear KKatree1229, I am very pleased to hear that you were pleased with every aspect of your stay with us, from housekeeping to customer service. I will definitely let everyone know that they have made a lasting impression on you during your stay with us. Thank you for writing this review for us and we look forward to seeing you... More 

Lake Mary, Florida
1 review
5 of 5 stars Reviewed September 17, 2014

Excellent location. Close to major highway, shopping and entertainment. 15 minutes to Orlando, 3 majors airports in 45 minute radius. Love the trails and tree-lined streets. Can walk to grocery store and restaurants. The hotel is immaculate, staff very friendly and attentive to your needs. Rooms are very clean as well as hotel and pool/gazebo area. Will recommend to family... More 

Helpful?
Thank Farrell R
cndllakemary, Manager at Candlewood Suites Lake Mary, responded to this review

I would like to thank you for taking time to write your review, we really appreciate it. I am glad that you found our hotel Clean and comfortable, and were overall satisfied with your stay and our services. I'm pleased to hear that my team are willing to go the extra mile and are accommodating to your needs ; it... More 

Land O Lakes, Florida, USA
2 reviews
1 of 5 stars Reviewed September 10, 2014

I decided to give Candlewood a shot, as IHG has been pushing the brand. I've been with IHG for around 10 years now, gold and platinum statuses throughout the years. I checked in Tuesday evening 9/9/14. I was given room 309, walked into room and noticed a strong odor. I told myself it's just one night, so suck it up.... More 

Helpful?
Thank James S
cndllakemary, Manager at Candlewood Suites Lake Mary, responded to this review

I would like to thank you for taking the time to share your feedback. We appreciate hearing from our guests, as we use your comments to help improve our product and services. I sincerely apologize for the issues you experienced while a guest at our hotel., cleanliness issues are taken seriously at our hotel and we have shared your comments... More 

Virginia
Level Contributor
93 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed August 18, 2014

Nice Quiet Stay. Hotel management very responsive to guest needs. Rooms clean. Ice maker in room none in lobby or on floors. Ice maker made the ice very fast. Trash containers on each floor were emptied in a timely manner. Free check out-in DVD in the lobby. Pool was refreshing. If in this area again will return.

Helpful?
1 Thank travel1411
cndllakemary, General Manager at Candlewood Suites Lake Mary, responded to this review

Dear Travel1411, Thank you for choosing the Candlewood Suites in Lake Mary out of all the hotels in the area. We appreciate your business as much as we appreciate your review. I am so glad to hear that you enjoyed your stay with us here at out hotel and I am even more happy to hear that you will return... More 

1 review
5 of 5 stars Reviewed August 5, 2014 via mobile

My room was very clean and comfortable. The staff was awesome. Definitely a warm welcoming from Jovanni and Joshua. They were amazing, they made sure that I had everything I needed. Will recommend this hotel to my friends and family!

Helpful?
Thank Tameka W
cndllakemary, General Manager at Candlewood Suites Lake Mary, responded to this review

Dear Tameka W, I am so happy to hear that you were pleased with every aspect of your stay with us, from housekeeping to customer service. I will definitely let Joshua and Jovanni know that they made a lasting impression on you during your stay with us. Thank you for writing this review for us and we look forward to... More 

1 review
5 of 5 stars Reviewed August 5, 2014 via mobile

The employees are amazing. They make sure your stay is magnificent.An employee, Josh,goes above and beyond to make your stay awesome.The rooms were comfy and cosy.the shower was perfect.I honestly loved it.

Helpful?
Thank Marvia B
cndllakemary, General Manager at Candlewood Suites Lake Mary, responded to this review

Dear Marvia B, I want to begin by saying that I am so happy you enjoyed your stay as much as you did. Here at the Candlewood Suites in Lake Mary, FL, we strive for nothing less than excellence. Thank you so much for taking the time to write this review for us, we appreciate it very much. Please come... More 

Brooklyn
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 5, 2014

Josh and Jovanni made my stay very pleasant and made me feel welcome as soon as I stepped in the hotel. They were very informative, helpful and well-mannered! I had such an amazing stay! I'd stay there again and again!

Helpful?
1 Thank Chiekaw01
cndllakemary, General Manager at Candlewood Suites Lake Mary, responded to this review

Dear Chiekaw01, Thank you for taking the time our of your busy day to write a review for us here at the Candlewood Suites Lake Mary, FL. I am glad that my team was able to help you in every way possible during your stay with us. We are so glad to hear that you want to come back and... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 5, 2014 via mobile

My family and I didn't done time here for vacation and it was nothing short of amazing. Everything was perfect and if it wasn't, they made it perfect in a second!!Josh and Jo were great and made sure everyone was happy.Definitely has to be one of the best hotel experiences I've ever had!!!

Helpful?
1 Thank marquia w
cndllakemary, General Manager at Candlewood Suites Lake Mary, responded to this review

Dear Marquia W, I want to thank you for writing this review for us and pointing out two of my awesome team members. I am so glad to hear that you enjoyed your stay with us here at the Candlewood Suites in Lake Mary, FL. Please come back to see us again soon!! Thanks, Rachid Alaoui General Manager More 

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