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1501 International Pkwy, Lake Mary, FL 32746-4708
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Traveler (169)
Room & Suite (66)
Dining (29)
Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Orlando Marriott Lake Mary
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 12 hotels in Lake Mary
Location
4.3
Cleanliness
4.5
Service
4.4
Value
4.1
GreenLeaders GreenPartner
Totally renovated Hotel in August 2011! Top Guest Service Award Winning Hotel!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bicycle rental
Business Center with Internet Access
Conference facilities
Parking
Wifi
Hot tub
Outdoor pool
Heated pool
Breakfast available
Breakfast buffet
Breakfast in the room
Vending machine
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Currency exchange
Newspaper
Non-smoking hotel
Outdoor furniture
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Quiet
Hotel links
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448Reviews7Q+A80Room tips
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Jessica S wrote a review Sep 2022
New York City, New York37 contributions4 helpful votes
Horrible experience. Great rooms, renovated and clean. Facilities are a mess, as the lobby area is still under construction. I always request a feather-free room before my stays, as I am deathly allergic to feather pillows. Not only was my room not feather-free, but when I requested foam pillows, I was told that they couldn’t get me any because housekeeping was gone for the day. How does a hotel not have a stock of extra items that guests could possibly need when housekeeping is gone for the day?? So when I insisted that o could not sleep without a pillow and needed something, they really were not concerned to try. Sadly, I would never stay here again. Customer service is horrible!
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Date of stay: September 2022Trip type: Traveled with family
Room Tip: Stay elsewhere.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Bruce Skwarlo, General Manager at Orlando Marriott Lake Mary
Responded 4 weeks ago
Blondefire1, Thank You for your Valuable Feedback and I sincerely apologize for not meeting your or our expectations during your recent visit. I am sorry about the miscommunication about not having Feather Free pillows during your recent visit. I agree with you that is unacceptable that a hotel of our caliber runs out of pillows during. I am happy to report that the shipment of our foam pillows has arrive and we will be concluding our renovations in the next two weeks. Please feel free to contact me personally at the email address below if you would like to return and I will make sure your pillows are waiting as requested and I will provide your first night complimentary for your inconveniences. Hospitably Yours, Bruce Skwarlo General Manager Bruce.skwarlo@marriott.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dad Of Three Daughters wrote a review Jul 2022
Saint Augustine Beach, Florida128 contributions54 helpful votes
Very impressed with this property. Yes, it’s undergoing some updates, but what has already been done is quite nice. The rooms are nice, clean, and well-appointed. We stayed on the concierge level which afforded a fantastic breakfast buffet. Every associate we encountered was exceptionally nice and professional. Fantastic location close to the interstate and within walking distance of several nice restaurants.
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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andrea wrote a review Jun 2022
Palm Beach Gardens, Florida338 contributions206 helpful votes
I booked a club-level room, which was located on the 9th floor. There is absolutely no reason anyone should pay the additional cost for this room type. The only benefit is access to a floor to which those who are located on the floor are allowed. Yes, the hotel is under remodel, however, According to the Orlando Marriott Lake Mary website this room type includes THIS IS VERBATIM: "This room features Club lounge access Open: Mon-Fri, Open: Mon 7:00 am - Fri 11:00 am,Closed: Weekends,Private access floor, Complimentary food:,Complimentary non-alcoholic beverages, Includes hot breakfast for 2 guests. There was NO breakfast, NO food, NO beverages..not even offered a bottle of water. The staff even advised me that since the concierge room is closed, there is really no benefit to booking this room type. Orlando Lake Mary Marriott should be ashamed for misleading and misrepresentation of what you pay for versus what you actually get. In addition, as a Marriott Bonvoy Elite member, none of my requests were acknowledged nor provided.
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Date of stay: June 2022
Rooms
Location
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Bruce Skwarlo, General Manager at Orlando Marriott Lake Mary
Responded Jun 25, 2022
Dear Andrea. Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with our leadership team to ensure we continue to improve our hotel operations. I apologize for the less than acceptable conditions caused by our renovations and that we could not provide all our normal services and amenities during your visit. It is also UNACCEPTABLE that you were Not Made Aware that our lobby was under Renovation and that you were charged extra for a Concierge Level Room. Unfortunately, There was a glitch in our Online "Guest Alert Website Notice" and Originally our renovation was actually supposed to conclude this week. When the renovation date was Extended the Notice was NOT properly extended on our Website! This was a unintentional human error and in no way meant to be deceptive. Thankfully the error has been corrected and resubmitted to the Marriott IT team for implementation. As a gesture of my sincere apologies for your inconveniences, I would be delighted to welcome you back after our renovations are completed in late August. I would also be happy to refund 50% off room rate if you can just email me direct to the email address below. Thank you for choosing to stay with us during these uncertain times and I hope you choose to stay with Marriott in your future travels. Hospitably Yours, Bruce Skwarlo, C.H.A. General Manager Orlando Marriott Lake Mary bruce.skwarlo@marriott.com 407-995-7004
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
b233 wrote a review Jan 2022
Toronto121 contributions145 helpful votes
A very average hotel. Not too good. Not too bad. I expected better from a Marriott. Rooms have been modernized and so are quite nice. Beds are probably very old as mattress was soft and U-shaped. Not good if you have a bad back, like me. Breakfast was exactly the same day after day. No variety for long staying guests at all. And the evening snacks offered in the so-called concierge lounge.... packet of chips and nuts! Staff were not particularly welcoming. Just didnt seem very friendly. No one explained to me there was no housekeeping. Sure I expected that and could have asked but still... The front desk is very dark and dingy looking and to me it seemed the staff were hiding in the shadows. Brighten it up and make it a more welcoming environment.
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Date of stay: January 2022
Location
Cleanliness
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Bruce Skwarlo, General Manager at Orlando Marriott Lake Mary
Responded Feb 1, 2022
Dear b233811, Thank you for visiting our hotel and I am sorry we did not meet your expectations during your recent visit. We apologize for the lack of food & beverage options during your visit as we have not yet fully reopened after our Covid19 shutdown. We are very excited to announce that in a few mere weeks will will commence our total lobby and first floor renovation where we also reintroduce a new Food and Beverage operation. I can assure you we will be fresh modern and bright! Hospitably Yours, Bruce Skwarlo, C.H.A. General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Derek wrote a review Sep 2021
7 contributions4 helpful votes
Rude staff and dirty…Never been spoken to as a customer like I have before at this place. Visited the property last spring and had similar issues. I would avoid. See the other reviews especially on Kayak. It appears being rude to customers is the norm.
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Date of stay: September 2021Trip type: Traveled on business
Room Tip: Plenty of other nearby Marriott properties that are better.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Bruce Skwarlo, General Manager at Orlando Marriott Lake Mary
Responded Oct 2, 2021
Dear Nelson4863, Thank you for your feedback and I truly appreciate your bringing this incident to my attention. I apologize for this unacceptable level of service and this is unacceptable at a hotel of our caliber. I can assure you we will counsel and retrain the individuals involved so we may improve our hotel operations moving forward. Please feel free to contact me personally at the email below and I would be delighted to make a more personal apology directly to you! Hospitably Yours, Bruce Skwarlo, C.H.A. General Manager Bruce.Skwarlo@Marriott.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
NYCworldtraveler2 wrote a review Sep 2021
NYC211 contributions167 helpful votes
Good hotel and location near restaurants. This Marriott is on the newer side and I enjoyed it for a recent business trip. The front desk staff was friendly and helpful upon checkin. The room is modern and light - not like your typical old Marriott. The furnishings and decor were definitely a positive update from other Marriotts. The bed was very comfortable and the feather pillows with large and plump. The air conditioning was great - it can be set to 60 degrees if you are warm from the FL weather. Towels were scratchy or not soft. No free water given. Housekeeping has to be requested. Wifi is good. Hardwood floors in the rooms are great - no gross rugs. All in all a nice hotel.
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Date of stay: September 2021Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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jrrbin wrote a review Jul 2021
United States43 contributions6 helpful votes
Stayed at this hotel for the week to attend a baseball tournament in Sanford. The hotel was modern and well maintenance. The rooms were clean and spacious. The beds were super comfortable. The entire hotel staff was so pleasant and accommodating especially when I had to ask for extra keys more than once. Lol. Outstanding customer service. And the cost of stay was reasonable! I have no complaints about this hotel/staff! I highly recommend.
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Date of stay: July 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Clownswife wrote a review Jun 2021
Oviedo, Florida59 contributions11 helpful votes
Recently updated hotel. Rooms are very nice with new comfort features. Love the lounge chait. Mini fridge in room. Bathroom was nice size with walk in shower. Great fixed shower head with hand held option. Great views from 6th floor. Will stay again.
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Date of stay: May 2021Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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27Jazz27 wrote a review Jun 2021
Delray Beach, Florida76 contributions98 helpful votes
Thank you Marriott for taking advantage of these difficult times in order to make a profit. For some unknown reason, this Marriott has decided that they do not need to clean the rooms any more...or at least until checkout. We stayed here for 4 nights...we were out all day helping our daughter move, and just wanted a nice clean room to come back to. We begged and begged the front desk but to no avail. We were told that the housekeeping staff has been drastically reduced. Why? Who knows? One would think that in the middle of a pandemic, there would be extra employees on staff in order to help keep things sanitized. After lots of begging and pleading, they finally agreed to clean the room once....on the day before we left. Mind you, our nightly room rate was not at all reduced for this lack of essential service. Nor did it matter that I have been a Marriott Rewards member for at least the past 30 years. It’s amazing to me how they can charge the rates that they do without providing essential cleaning services. Am I the only one who doesn’t want to live with empty pizza boxes and wet towels on the floor while away from home for 4 days? As far as I’m concerned, this hotel would be just average on a good day.....but because of the “cleaning” policy, or lack thereof, it has plummeted to “poor”. It is a complete mystery to me how this Marriott gets away with charging these exorbitant rates with nothing at all to substantiate them.
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Date of stay: May 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
6 Helpful votes
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Response from Bruce Skwarlo, General Manager at Orlando Marriott Lake Mary
Responded Jun 5, 2021
Dear 27Jazz, I am truly sorry that you were not completely satisfied with our modified level of housekeeping services during your recent visit. We try to protect our team from Covid19 as well as our guests and typically we are able to make arrangements that satisfy our guests, I apologize that was not the case during your stay. Thank you for visiting us during these unusual times and please contact me personally on a future visit and I would be delighted to make arrangements to exceed your expectations. Hospitably Yours, Bruce Skwarlo General Manager Bruce.skwarlo@marriott.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Craig L wrote a review May 2021
15 contributions5 helpful votes
This hotel is ideal if you need a simple get-away or a business trip. We were on a 3 day business/speaking trip and it was the perfect place to feel rested and refreshed. A large choice of nearby restaurants of of all levels, several within walking distance. It might not be the best choice for a family with children wanting entertainment, but a very classy stay. Great room. Attentive and professional staff. Can't wait for all the amenities to re-open
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Date of stay: May 2021
Rooms
Cleanliness
Service
Trip type: Traveled on business
Room Tip: Make sure you are away from staff room and be on the West side of the property if possible.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$164 - $244 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
orlando marriott lake mary hotel lake mary, marriott lake mary, lake mary marriott
LOCATION
United StatesFloridaCentral FloridaLake Mary
NUMBER OF ROOMS
299
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Frequently Asked Questions about Orlando Marriott Lake Mary
Which popular attractions are close to Orlando Marriott Lake Mary?
Nearby attractions include AmStar 12 - Lake Mary (0.4 miles), Mystique Escape Room (0.2 miles), and Corona Cigar Company and Montecristo Lounge (0.3 miles).
What are some of the property amenities at Orlando Marriott Lake Mary?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Orlando Marriott Lake Mary?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Orlando Marriott Lake Mary?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at Orlando Marriott Lake Mary?
Yes, free parking is available to guests.
What are some restaurants close to Orlando Marriott Lake Mary?
Conveniently located restaurants include FishBones, Terramia Brick Oven Pizza, and Ruth's Chris Steak House.
Are there opportunities to exercise at Orlando Marriott Lake Mary?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Orlando Marriott Lake Mary?
Yes, dry cleaning and laundry service are offered to guests.
Does Orlando Marriott Lake Mary offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Orlando Marriott Lake Mary?
Many travelers enjoy visiting Lake Mary Museum (2.7 miles).
Is Orlando Marriott Lake Mary accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.