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The Westin Lake Mary, Orlando North

Traveler (149)
Room & Suite (58)
Pool & Beach (11)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The Westin Lake Mary, Orlando North is a sophisticated, upscale hotel in Lake Mary, Florida. We sit just north of Orlando near Central Florida's attractions and technological corporations. Our hotel has 14,000 sq ft of event space, free wifi, and a heated outdoor pool
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Property amenities
Free parking
Pool
Restaurant
Fitness Center with Gym / Workout Room
Room service
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Business
Centrally Located
HOTEL CLASS
Hotel links
Visit hotel website
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Hotel deals

Location

Full view
59Somewhat walkable
Grade: 59 out of 100
37Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
754Reviews
173Photos
9Q+A
100Room tips
Traveler rating
  • 432
  • 193
  • 73
  • 32
  • 24
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Popular mentions
This is pretty much the nicest hotel in the Lake Mary/Heathrow area. It's up-scale, modern, and well maintained. It's a businessy type place and has the amenities to match. What they have is very nice, just not that big. It's almost a little out of place, but apparently there
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Response from KimK3906, Assistant General Manager at The Westin Lake Mary, Orlando North
Responded 2 weeks ago
Dear NO_Member_Name, Thank you for staying at The Westin Lake Mary Orlando North and for taking the time to share your thoughts about your visit. We are happy that overall you enjoyed your stay, and we apologize if at anytime you were uncomfortable with the temperature. Your comments will be shared with the appropriate team leaders so that we can make improvements where necessary. Again, thank you for the feedback and we do hope to have another opportunity to have you as our guest the next time you are in the Lake Mary area.
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Stayed here for 2 nights for a conference in the area. The room was wonderful - the bed and pillows were very comfortable and the shower was great, lots of pressure. Everything was very clean. I ate in their restaurant, Shula's, and that was very good as well. The breakfast
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Response from KimK3906, Assistant General Manager at The Westin Lake Mary, Orlando North
Responded 2 weeks ago
Dear JOJOWI, Thank you for staying with us and for sharing your feedback. We are so very happy that you enjoyed your visit and I will be sure to share your comments with our entire team. We look forward to having you as our guest again for many years to come!
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I stayed here for one night for a business retreat. It was a very nice hotel and I was pleased with the room. Everything was really clean and modern looking. The front desk staff were super helpful and very friendly. I would definitely stay here again should I return to this
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Response from KimK3906, Assistant General Manager at The Westin Lake Mary, Orlando North
Responded 2 weeks ago
Dear SpencerCoffman, Thank you for staying with us and we are so happy to know that you enjoyed your visit! I will certainly share your comments with our staff, and we look forward to having you as our guest again in the future.
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This place was great, was there for a conference and was treated like VIP's. Early morning Starbucks was really a topper. will return again soon I hope but as a tourist. Room was great and the service folks ranked 2 thumbs up
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Great location, outstanding facility. Well kept, conveniently located in the middle of the town/ Theaters, sports bar, restaurants, groceries. Professional customer service , huge hotel, modern fixtures, flawlessly clean.
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Response from KimK3906, Assistant General Manager at The Westin Lake Mary, Orlando North
Responded Mar 19, 2019
Dear Leo B, Thank you for staying with us and for sharing your great feedback! We are so happy that you enjoyed your visit and do hope to have you as our guest for many years to come!
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Relaxing bedroom
bedroom
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12345612
They charge a $100 incidental on any card you put on the room. Then they release it right away. Therefore, depending on your bank it may take up to three days for your money to be available.
0 votes
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What are the cancellation policies for this rate
Cancellations are non-refundable; if cancellation takes place, guests forfeit total room charge plus tax.
1 vote
It's close enough where I would want to stay at the Westin Lake Mary. Easy drive even in rush hour.
0 votes
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Is there nice loung chairs and towels at the pool
Pool towels are not great, but they are poolside. The lounges are there too - not many lounges and they are an older style. This pool area is not conducive to spending a day at the pool. Also, the hot tub was not working for the 3 days we were there in March.
1 vote
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Sounds like you were emailing the hotel based on your wording but anyway....here is my answer, It depends which airport you are flying into. If you are flying into Sanford (sfb) then yes, there is a shuttle upon request and based on availability. If you are flying to Orlando (mco) the to then I am 99% sure they do "not" have a shuttle service to the hotel. Call them or check their site.
0 votes
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12
"Had room 649 and it was queit and comfortable"
"7 th floor."
"northwest side close to elevators and gym/pool"
"Nice Clean rooms."
"Have not had a bad room. Concierge floor available."
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12345620
PRICE RANGE
$130 - $317 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin lake mary hotel lake mary
LOCATION
United StatesFloridaLake Mary
NUMBER OF ROOMS
253
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