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Did not check in until around 11:30PM and had to wait thirty minutes at the lobby because there was four people in front of me with only one person working at the counter. Got into the room and it is fairly small compared to other...More
This hotel is clean and well decorated. Our room was spotless. The service was fantastic from check-in to check-out. Great restaurant onsite, but also lots to pick from within a short distance. Good for pleasure or business trips.
Response from Kim K, Assistant General Manager at The Westin Lake MaryResponded 2 weeks ago
We are so glad that you enjoyed your stay with us. Thank you for the great comments and we look forward to serving you again in the near future!
This hotel is located right off I4 in Heathrow . It is in great location . The staff is friendly and helpful . The rooms are large with the heavenly beds . There is a fitness room , pool and courtyard . The executive floor...More
Stayed one night at Westin lake Mary while on a business trip. The hotel is ok, it is not your typical Westin, the rooms are basic and they are in need of an upgrade. Had breakfast in the morning at the restaurant, the food was...More
Response from Kim K, Assistant General Manager at The Westin Lake MaryResponded 3 days ago
We thank you for staying with us, and I am disappointed to know that your visit was not more pleasant. I have shared your comments regarding the restaurant food with the Director of Food and Beverage, and although they are not operated by...More
We have stayed in this Westin several times because of a charity event we usually attend every July although we had not been in two years. The lobby and grounds still look great but was disappointed in the room. The upholstery on the chair was...More
Thank Ginger G
Response from Kim K, Assistant General Manager at The Westin Lake MaryResponded 4 days ago
Dear Ginger G,
Thank you for staying with us and I am so sorry that the condition of your room did not meet or exceed your expectations. I certainly will share your feedback with our ownership group, as they are always interested in our guest...More
$127 - $218 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#4 Romantic Hotel in Lake Mary
#6 Family Hotel in Lake Mary
#7 Business Hotel in Lake Mary
Non-Smoking Rooms ,
Number of rooms
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Response from HOCKEYMOM12 | Reviewed this property |
Pool towels are not great, but they are poolside. The lounges are there too - not many lounges and they are an older style. This pool area is not conducive to spending a day at the pool. Also, the hot tub was not working for... More
Pool towels are not great, but they are poolside. The lounges are there too - not many lounges and they are an older style. This pool area is not conducive to spending a day at the pool. Also, the hot tub was not working for the 3 days we were there in March.
Sounds like you were emailing the hotel based on your wording but anyway....here is my answer, It depends which airport you are flying into. If you are flying into Sanford (sfb) then yes, there is a shuttle upon request and... More
Sounds like you were emailing the hotel based on your wording but anyway....here is my answer, It depends which airport you are flying into. If you are flying into Sanford (sfb) then yes, there is a shuttle upon request and based on availability. If you are flying to Orlando (mco) the to then I am 99% sure they do "not" have a shuttle service to the hotel. Call them or check their site.