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Holiday Inn Hotel & Suites Lake City

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Holiday Inn Hotel & Suites Lake City
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291 Reviews from our TripAdvisor Community

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Showing 289: English reviews
Level Contributor
60 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Clean hotel in Lake City. Upgraded to a two queen suite. Very clean with good working a/c. Front desk staff very friendly and helpful. Would definitely stay here again if we travel through the area - they have a restaurant but we didn't eat there. Didn't use the pool or laundry either

Helpful?
Thank Jeff M
Lenoir City
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Upon check in they would not honor our coupon,but as we walked away we heard the girl give the discounted rate to someone else. We got to our room and the carpet was covered with huge stains.The sheer curtains were ripped to pieces,like a tiger had shredded them.I called down to the front desk and the manager said she would... More 

Helpful?
Thank marygP4983EP
Atlanta, Georgia
1 review
4 of 5 stars Reviewed 3 weeks ago

It's a clean and beautiful hotel. The price may be more than it is in Atlanta, GA! Anyway, we had a good stay in this hotel but it could've been excellent if there's a free breakfast.We love the indoor pool and the small gym!

Helpful?
Thank emelindagruta
Sanford, Florida
Level Contributor
116 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Not extremely happy with my stay. I travel all over the world and have stay in many different hotels. I must stay for this to be in an area that really doesn't have much around you are paying extremely high dollars for nightly rates just because you are near I-75. Nothing else here besides the sports complex. I know that... More 

Helpful?
Thank kastbrown
IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites Lake City, responded to this review

Dear kastbrown, Thank you very much for taking the time to share your comments online. We would like to apologize you were not satisfied with the rates. Prices vary depending on the dates of your stay and are competitive within the area. We are also sorry for the shortfalls you had with our Internet and elevator services. We take all... More 

Florida
Level Contributor
139 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 stars Reviewed May 31, 2016

The hotel is clean and modern. There is a bar in the evening and a full service restaurant for breakfast. There are numerous restaurants within walking distance. This hotel is close to I-75. There appear to be many business travelers and construction personnel staying here.

Helpful?
Thank 2008floridatraveler
Huntsville, Alabama
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 18, 2016

Nice hotel, overall view is clean, but all carpets in hallways need cleaned. However, the room I stayed in was clean, beds comfy, room is spacious and well lit, bathroom is clean and plenty of room. Not to be held against them, but old shampoo bottle and soap were left in shower. Have not see a lot of staff, but... More 

Helpful?
1 Thank mugsymom2010
Carrie S, Front Office Manager at Holiday Inn Hotel & Suites Lake City, responded to this review

We appreciate your feedback. We hope to see you again soon! More 

Exeter, New Hampshire
Level Contributor
4 reviews
5 of 5 stars Reviewed May 17, 2016 via mobile

Thanks to two ladies we had a wonderful experience at this hotel.. the bartender Rene went over and above to assist us with our needs. Monica the server was wonderful as well.. (The sirloin steak was delish!) They are both very personable & major assets to your business.. The room was Clean & the bed was comfortable..

Helpful?
Thank MARILYN R
Carrie S, Front Office Manager at Holiday Inn Hotel & Suites Lake City, responded to this review

Thank you so much! We are always happy to hear stories like this one. I will make sure that these employees are recognized for their great efforts. More 

Orlando, Florida
Level Contributor
56 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed May 16, 2016 via mobile

Ok. Great location especially if you are on the road and need a break. There is a casual restaurant chain restaurant open til 1100pm on weekends. The "bar/lounge" at this hotel closes at 10pm. Super early so plan accordingly. Staff was Very friendly! The place was clean in regards to daily cleaning. Liked the safety factor (female traveling alone it... More 

Helpful?
Thank J B
Carrie S, Front Office Manager at Holiday Inn Hotel & Suites Lake City, responded to this review

Thanks for sharing your experience with us! We are proud to be the only hotel in Lake City with a dedicated security team. Your feedback will be helpful for our ongoing renovation. We hope to see you again soon! More 

Tallahassee, Florida
1 review
2 of 5 stars Reviewed May 6, 2016

My first interaction with this hotel was with the front desk staff. The staffer made me feel like I was an imposition. The mattress was not up to the level of what I've seen recently in similar price hotels. It was not comfortable, and I didn't sleep well. Finally, although the IHG website suggests that breakfast is included, it's not.... More 

Helpful?
Thank tlhknight
IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites Lake City, responded to this review

Dear tlhknight, Thank you for taking the time to review our property. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn around. It sounds like we fell below your expectations because of the exclusion of breakfast in your reservation as well as the level of customer service you... More 

FL
Level Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed April 27, 2016 via mobile

While the room was clean and nice, this was a disappointing stay. With two exceptions, most of the staff made you feel you were an imposition rather than a welcome guest. And since 5 of us were in the suite, wouldn't it make sense to have 5 towels instead of 3, and to have the bedding for the pullout already... More 

Helpful?
Thank InHisGrip
Carrie S, Front Office Manager at Holiday Inn Hotel & Suites Lake City, responded to this review

I'm sorry to hear about the issues you experienced. Your valuable feedback will help us improve our service in the future. We hope to see you again! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
Welcome to Lake City, the Freshwater Capital of America! As the gateway to Florida, we welcome you with southern hospitality and invite you to experience award winning accommodations and service at the Lake City Holiday Inn Hotel and Suites! As Lake City s finest hotel, we offer 127 finely-appointed rooms including 42 suites in a completely non-smoking hotel! We offer the corporate and leisure traveler flexibility, convenience, comfort and a host of amenities including an indoor heated pool, whirlpool, sauna, fitness center, cardio aerobic equipment and a business center. We are located in a central location at I-75 and US Highway 90, which allows you to visit many attractions: Wild Adventures, Spirit of the Suwannee Music Park, Ginnie Springs, Itchetucknee Springs State Park, Olustee Battlefield, Stephen Foster Memorial, Suwannee River and many other state parks. Whether your travel to Lake City is for business or for pleasure, our professional staff and luxurious surroundings will greet you with the comfort and southern hospitality you desire. Additionally, we offer each guest a complimentary copy of USA today, free local calls, guest laundry facility and high speed internet service with wireless internet service available on all floors. Relax...we are waiting to welcome you to our home sweet home! ... more   less 

Additional Information about Holiday Inn Hotel & Suites Lake City

Address: 213 Southwest Commerce Drive, Lake City, FL 32025
Location: United States > Florida > Lake City
Price Range: $119 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites Lake City 3*
Number of rooms: 127
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Also Known As:
Holiday Inn Lake City Hotel Lake City
Lake City Holiday Inn
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