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I just stayed here and found the hotel updated and looking very smart. Apparently the lobby was just remodeled and it looks great. The staff are super friendly and helpful and my room was very comfortable. I would definitely stay here again.
Response from HolidayInnTeam, Front Office Manager at Holiday Inn Express & Suites - The VillagesResponded September 30, 2016
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Front Office Manager
I arrived at 11:30 pm and left at 5:00 am and sat in my car this place was SOOOOOOOOO BAD! DISGUSTING SMELL, damp, moldy, dirty, old, and no I am sorry air freshener will NOT help this place no matter how many times they offer...More
1 Thank Patrick O
Response from Vince S, General Manager at Holiday Inn Express & Suites - The VillagesResponded September 21, 2016
Thank you for making us aware of the issues you experienced during your recent visit. I am very sorry that we were not able to meet your expectations. Our team is committed to ensuring that our guests receive a clean and comfortable room and excellent...More
First the illuminated outdoor sign was broken. There's a pleasant citrus smell upon entering. The lobby is more modern and different than other Express's we've stayed at. The afternoon fella on staff was very friendly and helpful!
The first floor appears to have been updated...More
1 Thank kewpie1
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites - The VillagesResponded September 7, 2016
Thank you so much for your review of our hotel. We are pleased to know you liked the modern design of our lobby. On the other hand, we would like to apologize for the shortfalls you have noticed with the cleanliness of our...More
We stayed two nights at this HIE. Walked in and was immediately hit with how damp the room was so I went downstairs and requested a dehumidifier. Maintenance was at our door in ten minutes with one and it helped immensely. They had gotten a...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites - The VillagesResponded September 4, 2016
Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business with us. I am glad to read that the breakfast served is at par. However, we...More
I stayed at the Holiday Inn in The Villages July 22 - 24, 2017. I had to call to ask for a late arrival due to my airline cancelling my flight. The staff was very friendly and accommodating. Entering the hotel the hotel is very...More
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Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Business Center with Internet Access
Shuttle Bus Service
Things to do
Fitness Center with Gym / Workout Room
$86 - $130 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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United States >
Central Florida >
Lake County >
Also Known As
Holiday Inn Express - The Villages Hotel Lady Lake ,