I checked into Motel for a weeks stay for business. Upon checkin the motel took a 50$ cash security deposit. When I checked out at 4am to drive back to Canada I put the keys in the drop box. Once back in Canada I realized I didn't get my security deposit back because it was 4am when I checked out. Spoke to Tim and told him I would be back in florida in a few months and he said contact and speak to Carmen. Jump ahead 3 months ( not 3 yrs) and I pull into the hotel (just arrived back to florida) and spoke to Tim about it. He told me to contact Carmen. Called and talked to her today and she said that after 1 month it is considered lost & found and they don't return deposits. I told her I'm sure they would not have put cash in the mail to me and send to Canada either way. I told her she could look up my reservation to see this. She told me the deposit is considered lost and found money, my deposit would have been shared with housekeeping staff. I am doubting that one. She said if I returned in the future they wouldn't charge me a deposit again or would discount me and take care of me. I really think they should have offered to take care of me now, that's just good business. I was also not told until today about the 1 month limit of returning my deposit. She told me many people forget and leave their deposit. I guess they need the 50$ more than the return business. Too bad I won't be returning now just based on principle alone.…
I would not recommend this place to anyone. Roaches in the refrigerator and the people who run it are nosey and overbearing. Not very clean and rooms smelled had to buy incense to cover smell. Will never stay there again
could have a mask until we get our door open- SHE REFUSED- last night we came in- they had a box of them. I don’t even feel comfortable talking to her about the room cleanliness because, she won’t listen… She needs to Listen to her guests before asking “hey if you can while you are in the lobby PLEASE put a mask on.” SHE DIDNT EVEN SAY PLEASE and THANK YOU! That would have been totally fine!! But we wanted breakfast and locked out of our room- it was a terrible morning to start! I just wanted coffee… Thanks to her poor attitude and customer service- it upset me that much to leave a review… We will be thinking of our Hotel Choices next time! BTW: the gentlemen last night working the front desk- was HELPFUL- he offered us a mask and was polite! Props to him 10/09/21, keep that one and have him train the lady from this morning of 10/10/21. Please clean the hotel rooms a little better- there are Residue marks all over the bathroom wall, door and tub. The mirrors were not wiped down- still see toothpaste splatter all over the sink and mirror. The closet has residue all over it also. It’s everywhere! We walked in the room IT WAS SO HOT! The AC wasn’t on took an hour to get cool in here! The fridge and microwave was unplugged so I prayed my food wouldn’t go bad! There was BLOOD on my BED SHEETS! Please pay attention next time to cleanliness opportunity’s.. I would have told this to the lady and not left a review- but I didn’t feel comfortable as she wouldn’t listen……
Pros first: price and location. Night check in guy was very friendly and helpful Cons: almost 3 star, but the morning reception lady was kinda rude so need to drop one. Very dated, and can't even say quaint. There was a spot on sheet that look like blood when we pulled off cover. When got to room at end of night, it was hot AF because AC was completely off. Because of the cheap price, definitely attracts rough crowd. Several fights outside in middle of night. Some shirtless guy arguing with his baby mama running around with toddler in arms at 3am. She was screaming at him about something. So I'm all about a deal, but this was too rough for me. Oh, and breakfast is just a bunch of dollar store "little debbie" type packaged snacks. You get what you pay for, but thought it was worth a gamble with mostly positive reviews. But not a lot of recent ones. …
These are not honest people. THEY DON'T CARE ABOUT WHAT YOU THINK. Old dirty place. Bad beds, bad bathrooms, horrible dingy carpet, poor lighting! Low, low water pressure. Smells like party time! Take our word for it, or you'll be sorry! Rat trap to the fullest extent! BAD! BAD! BAD! We know good hotels. This is a NO TELL MOTEL! You've been warned. BBB is where we need to go, and file a complaint. City of Kissimmee too.
This quaint motel is run by two brothers from Hong Kong who are very nice. The lace is also clean, safe and quiet! It's not meant to be opulent, but you get a great sleep at a low price 5 miles from Disney! The pool is lovely and there is a dock on the lake behind the property!
Good location, about 10-15 minutes to Disney. Room was clean except for these teeny tiny little ant looking bugs by the bathroom sink. The free breakfast is just coffee and donuts. Front desk staff nice. I was really annoyed that there was only one towel on the bathroom. So we had to share one towel to dry off with after showering. Can’t spare an extra towel? Seems weird. Also, no blankets at all on the bed. Just one flat sheet. There was a blanket in the storage area but it was a little ratty and didn’t fit the bed. We turned the heat on since no blankets but didn’t sleep well because we were cold. I don’t understand why there is nothing but one sheet on the bed! Would stay again in a bind but I prefer a room that had blankets and towels.
Older BUT well TAKEN care of, super clean, friendly customer service. Housekeepers friendly, clean pool & grounds. Grate rate and location will visit again Carmen in the front desk is a great asset to the Golden Link Motel in Kissimmee Fl
There are many reasons I enjoyed this hotel. It’s clean. And safe. The cost is amazing. CLOSE TO EVERYTHING FUN. When my family visit this area we want to enjoy as many parks as possible. That costs us a small fortune. Staying here is convient to All parks. Both Disney or Universal. The money we have saved staying here versus paying tons stayin in the parks has allowed us to give the kids FANTASTC MEMORIES, My family has stayed here for almost 30 years. This was my first time staying under the New Owner. Awesome ! Every employee working here is simply the best. My family was so happy the new owners are just as great as the previous.
This place was one of the best motels I've been to in Orlando,the people there are so friendly you feel right at home! They do serve free breakfast too, not the most fancy place you can get, but for the price everything was perfect.