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Seralago Hotel and Suites

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2,314 Reviews from our TripAdvisor Community

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Showing 1,915: English reviews
Marietta, GA
Reviewed July 28, 2011

We booked a single room with a kid suite. We kind of thought this "privacy for adults" meant that we could have a little peace an quiet from the kids. Not really. It's a regular double or king room with a side area that has a 7' wall with a play fort bunk bed built on the other side of...

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Helpful?
1Thank catsspoon
Jim Thorpe Pa
Reviewed July 27, 2011

We stayed at Seralago in 2010. We have been coming to Kissimmee for 20 years and have always stayed along US 192. We were well pleased for the $$ and we are already booked for this year.

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4Thank Sarah W
Seralago-Hotel, Manager at Seralago Hotel and Suites, responded to this review

Thank you for writing your TripAdvisor review. We appreciate the feedback. So glad to see that you are pleased with the value we bring to the US192 area. And we are equally pleased that you have booked your reservation for this year. We look forward to your return.

London, United Kingdom
Reviewed July 24, 2011

We stayed for 4 nights. The rooms were functional and clean - although the kitchenette didn't have a kettle or oven, so wasn't much use. The pools were pretty good and the staff were friendly. The shuttle to Universal was good - the hotel is only about 20 mins from Universal.

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3Thank nadiaandpeter
Miami, Florida
Reviewed July 23, 2011

We stayed for 4 days the week of July 4, 2011, of course without any problems. Nancy the receptionist who greeted us during our check in was very friendly and courteous, so were the rest of the staff service and cleanliness of the hotel, who attended our room daily, kept clean, tidy and towels were changed every day. The no-frills...

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3Thank ERNEADE
Seralago-Hotel, Manager at Seralago Hotel and Suites, responded to this review

Thank you for writing your TripAdvisor review. We appreciate the great compliments. The one compliment that we cherish most of all is your comment about our very friendly and courteous staff. We are glad to hear that you are happy with our price, service, cleanliness, staff and location. Thank you for recommending our hotel! We hope you return soon so...

Reviewed July 20, 2011

Checked in with 3 other families, i was the one in charge of finding hotel, we were suppose to have poolside room, as we made reservations over year ago and made special request due to small children, we ended up being on second floor 2 buildings over from pool, finally got to room, carpet dirty, toliet seat broke, grandaughter fell...

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2Thank Beada69
St. John's, Canada
Reviewed July 19, 2011

This was a repeat visit. Stayed here 4 years ago and it was lovely. This time it was dated, old, dirty and smelled bad. Above all the maid took 40$ american and 60$ canadian $ from my purse. I went back to my room to drop off my purse while she was there and put it in my boyfriends suitcase...

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7Thank jesfry
Seralago-Hotel, Manager at Seralago Hotel and Suites, responded to this review

Dear Jesfry: Thank you for taking the time to write your TripAdvisor review. We appreciate the feedback. Our hotel takes theft very seriously, and does not tolerate it by anyone. Our guests are given literature at check in and there is also literature in all of our guest rooms stating that we recommend valuables NOT be left in the room....

Morton, Illinois
Reviewed July 18, 2011

We first booked 5 nights at Seralago in 2009, and loved how it's so clean, and pet friendly. We decided to book it august 2010 for 5 nights, since we had such a great time a year before. Let me tell you this place never disappoints, honestly we stay at this hotel because this the only hotel where my dog...

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Thank Crazi4disney
Seralago-Hotel, Manager at Seralago Hotel and Suites, responded to this review

Dear Crazi4disney: Wow. Thank you for taking the time to write your TripAdvisor review. We're flattered with the feedback and appreciate the compliments. We too are crazi 4 disney! We love that not only your family loves our hotel, but that your dog does too! Pets tend to be very honest! :O) The one compliment that we cherish most of...

Fort Lauderdale, Florida
Reviewed July 17, 2011

Not a nice hotel at all. Fairly old and not updated. Our King suite had wet carpeting at the door and all in front if the air conditioner. The TV had BAD RECEPTION and the remote control did not work because the sensor that should be in the TV was missing. There was a hole in the front of the...

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1Thank sveitch
Seralago-Hotel, Manager at Seralago Hotel and Suites, responded to this review

Dear SVeitch: Thank you for taking the time to write your TripAdvisor review. We appreciate the feedback. We have checked with our Front Desk and Operator and don’t see that you let us know of any of the issues with your room. We would have gladly done whatever was necessary to make your stay the best possible. All of our...

Lake Placid, Florida
Reviewed July 17, 2011

I have nothing to say negative about this place. The staff was very friendly and polite. Even the housekeeping staff went out of their way to make my stay enjoyable.It was great to just lay around the pool and sit in the tiki bar by the pool for a refreshing drink or eating those buffalo wings. I hope to stay...

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1Thank photographybyjerry
Seralago-Hotel, Manager at Seralago Hotel and Suites, responded to this review

Thank you for writing your TripAdvisor review. We appreciate the great compliments. The one compliment that we cherish most of all is your comment that "The staff was very friendly and polite. Even the housekeeping staff went out of their way to make my stay enjoyable." That pretty much sums up our Staff... they love providing great experiences for our...

Clementon, New Jersey
Reviewed July 14, 2011

The Seralago hotel was a great hotel. The shuttle was always on time going and coming from disney and universal. The rooms were very clean and spacious. The staff was very friendly and helpful. I'm in a wheelchair and the staff at Seralgo did everything they could to accommodate me with a accessible shuttle and room. I will definitely be...

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2Thank maham91
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located in Kissimmee, the Seralago Hotel & Suites offers one of the best values in the area. Relax in one of our 614 rooms and suites, swim in our 2 heated, Olympic-style swimming pools or let the kids splash in our kiddie pool. You've found the hotel that allows you to stay right near all the Orlando and Kissimmee attractions you've come to experience - Magic Kingdom(R) Park, Disney's Hollywood Studios™, Epcot(R), Disney's Animal Kingdom(R) Theme Park, ESPN Wide World of Sports(R) Complex, SeaWorld Orlando, Discovery Cove, Aquatica and Universal Studios Florida(R)/Islands of Adventure(R) and CitiWalk - while providing you with a nearly unlimited number of things to do when you're not experiencing the magic of the theme parks. Additional services include transportation to Walt Disney World, SeaWorld Orlando and Universal Studios, Disney tickets at our Guest Services Desk to help you customize your experience to fit you plan and budget and welcome information that will provide you with tips on getting the most out of your vacation. With a professional staff and family-friendly accommodations at a great value, our hotel is the best way to experience all that the Orlando region has to offer. Whether you are staying with us for your family vacation, family reunion, wedding, convention, trade show or sports event you'll find everything you need close by. ... more   less 

Additional Information about Seralago Hotel and Suites

Address: 5678 W Irlo Bronson Memorial Hwy, Kissimmee, FL 34746-4709
Location: United States > Florida > Central Florida > Kissimmee
Price Range: $46 - $91 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Seralago Hotel and Suites 3*
Number of rooms: 614
Reservation Options:
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Also Known As:
Seralago Hotel Kissimmee
Seralago Kissimmee
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Questions & Answers

Here's what travelers have asked, with answers from Seralago Hotel and Suites staff and other travelers.
120 questions
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Questions? Get answers from Seralago Hotel and Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Stay Away!”
 of 5 bubbles michaeldennisi, 6 days ago | Read review
“Ask for a refurbished one, preferably facing the pool because at least the view out of the window better”
 of 5 bubbles DenisB1951, 3 weeks ago | Read review
“Two stories tall, #800 rooms are located furtherest from the highway.”
 of 5 bubbles SuperDave47, 5 weeks ago | Read review
“I read that rooms near the pool are upgraded but ours was not.”
 of 5 bubbles taylort943, Jan 11, 2017 | Read review
“Nice size TV”
 of 5 bubbles patriciasP4844IG, Jan 5, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question