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Seralago Hotel and Suites

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1 room 2 adults 0 children
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Seralago Hotel and Suites
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2,419 Reviews from our TripAdvisor Community

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Showing 1,992: English reviews
Miami, Florida
Reviewed June 8, 2012

This place is more of a cheap motel then a hotel resort. The room are super filthy, I stayed for 3 days and saw cacaroches crawling all over my room. The towels were full of stains, the room was falling apart. The rooms are in much needed repair and are VERY outdated. You have an old small box tv, a...

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3Thank Jperez0704
Melbourne, Australia
Reviewed June 6, 2012

We arrived to be told our room - booked and paid for three months in advance - had been given to someone else simply because they asked for it! I'm sorry but that's totally unaccpetable behaviour by the hotel, particularly as we had our disabled son with us and needed to make sure we had the right accommodation. Then we...

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1Thank Stefica435
St. John's, Canada
Reviewed June 6, 2012

This hotel is nothing short of a dump.Our first night there,security opened my door after midnight and woke us from our sleep.Apparently the front desk never had us registered in that room.Very scary to be woken from your sleep. I got my legs scratched up from laying my soap on the tub surround.It is painted and the paint stuck to...

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2Thank Lisal L
lake placid florida
Reviewed June 5, 2012

I have stayed at this hotel on several occassions and I have always found the staff to be exceptional. I recently spent 3 days there and I don't know what happened to the place but the beds in our room looked like a banana. The mattress was cheap and even when the bed quilt is on, you can see where...

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4Thank jerry p
Reviewed June 5, 2012

When I walked into my room I want to leave right away, I felt dirty being in there, there were even ants living in my room :/

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2Thank stylistlovesu
Dwight
Reviewed June 4, 2012

Clean neat and tidy. Friendly staff good food in the food court. dont expect a Caddilac at ford prices. Nice pools and gardens, rooms a little dated but in a recession who can afford to update. To eat in room buy disposable cutlery cups etc

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Thank parkwaycottages
Arlington, Virginia
Reviewed June 3, 2012

I went with my two daughters (11,10) and they said they loved it! pizza by the pool, the food court was opened late at night , room got cleaned everyday , complimentary free ride on the Seralago go carts!and much more then we expected! the only thing i have to say is that the first night was a little loud...

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1Thank Val_123123
St. John's, Canada
Reviewed May 30, 2012

Worst place ever No air conditioning for two weeks.Told them every day for three days and just stopped complaining. No internet. No real cups had to use plastic cups. No cork screws had to go to the bar when you wanted to open a bottle of wine. Came back from visiting the parks room door left opened nothing missing thank...

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1Thank sleeppoor
swindon
Reviewed May 30, 2012

On arrival we were greeted with a smile and a" welcome to the Seralago"(great start i thought). We find our room and open the door, nothing fantastic we thought, pretty basic, the furniture was dated the drawers in the dresser were sloppy (warn out). the bathroom was again basic but it was clean no nasty supprises. The TV picture was...

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1Thank toonloon
Reviewed May 30, 2012

I had a wonderful time every one was really helpful but the security guard were really races but all the other people were really helpful the housekeeping manger was nice and gave us extra stuff

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Thank Isabelx3
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free Internet
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located in Kissimmee, the Seralago Hotel & Suites offers one of the best values in the area. Relax in one of our 614 rooms and suites, swim in our 2 heated, Olympic-style swimming pools or let the kids splash in our kiddie pool. You've found the hotel that allows you to stay right near all the Orlando and Kissimmee attractions you've come to experience - Magic Kingdom(R) Park, Disney's Hollywood Studios™, Epcot(R), Disney's Animal Kingdom(R) Theme Park, ESPN Wide World of Sports(R) Complex, SeaWorld Orlando, Discovery Cove, Aquatica and Universal Studios Florida(R)/Islands of Adventure(R) and CitiWalk - while providing you with a nearly unlimited number of things to do when you're not experiencing the magic of the theme parks. Additional services include transportation to Walt Disney World, SeaWorld Orlando and Universal Studios, Disney tickets at our Guest Services Desk to help you customize your experience to fit you plan and budget and welcome information that will provide you with tips on getting the most out of your vacation. With a professional staff and family-friendly accommodations at a great value, our hotel is the best way to experience all that the Orlando region has to offer. Whether you are staying with us for your family vacation, family reunion, wedding, convention, trade show or sports event you'll find everything you need close by. ... more   less 

Additional Information about Seralago Hotel and Suites

Address: 5678 W Irlo Bronson Memorial Hwy, Kissimmee, FL 34746-4709
Location: United States > Florida > Central Florida > Kissimmee
Price Range: $39 - $87 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Seralago Hotel and Suites 3*
Number of rooms: 614
Reservation Options:
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Also Known As:
Seralago Hotel Kissimmee
Seralago Kissimmee
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Questions & Answers

Here's what travelers have asked, with answers from Seralago Hotel and Suites staff and other travelers.
131 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“rooms close to lobby would be your best bet. we stayed close to lobby and pool area”
allen2124, 1 week ago | Read review
“Pool side rooms seem to be upgraded from what I have heard. Pet rooms they don't care about.”
SamariaNMe, 2 weeks ago | Read review
“If you ever have kids like mine, they range from ages 21 - 2 years old....get a kids suite. It'll accomodate everyone.”
noellevo, 2 weeks ago | Read review
“Inspect your room before you pay for it and have them sign off on anything you find broken or you will be billed for it.”
A9765BTcathyl, 2 weeks ago | Read review
“quieter rooms on the non-pool side”
getapromotion, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question