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Seralago Hotel and Suites

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Seralago Hotel and Suites
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2,015 Reviews from our TripAdvisor Community

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Showing 1,718: English reviews
1 review
4 of 5 stars Reviewed yesterday NEW via mobile

Nice place, good location, clean rooms and courteous staff!!! Good experience over all, there pool area is great !!! Only draw back is I wish the food court had healthier choices and we're open later !!! Can't wait to go back !!!

Helpful?
Thank Miladys V
Punta Cana, Dominican Republic
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed yesterday NEW

The hotel is very close to all Disney World parks, as well as other attractions. There are many restaurants within walking distance, particularly KFC, Pizza Hut, Burger King and Red Lobster. Many others within a short driving distance, which came in handy after a long day at the parks. There is also a Publix within a couple of blocks, as... More 

Helpful?
Thank srkf-19
Revere, Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

The staff are great ! I love the location. The pools are clean,and the Tiki bar tender guy( sorry I forgot his name) also has a great personality. But the person I do remember is Vernice at the front desk. She has a great attitude and always makes me feel at home. She goes above and beyond to make sure... More 

Helpful?
1 Thank mvalentin2016
Granite Falls, North Carolina
Level Contributor
45 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I have now stayed at the Seralago 4 times, the most recent, was this past Friday night...July 22nd. I have typed 2 previous reviews of this property, both of them positive. I still like the place. It has a great location, very convenient to souvenir shopping and great dining. The lobby is very nice, and they have a convenience store... More 

Helpful?
1 Thank SmokyMtnMan6643
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW via mobile

When I arrive to the hotel the impression is to be a nice and big hotel ... Indeed inside the reception was clean and pretty .. but sadly the following days in the hotel didn't reflect this... first they couldn't find my room and I had the reservation from booking .. finally after long time I went to my room... More 

Helpful?
Thank Catalina R
New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

the hotel was great and the customer service was even better we checked in with Vernice. She seemed to know a lot about the area. She offered us an upgrade to the pool where we enjoyed drinks by the tiki bar all night with family and friends. Would def stay here again.

Helpful?
Thank kaykay149
bonaire
Level Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

Our rooms were $44/night. Arrived & reservations weren't found. This is even after we called to remind them of our late arrival.... so go figure. Booking had to send an email to the desk attendant. No upgrades for the trouble. Rooms are "old" and are in desperate need of upgrades; however fit the "Oldtown" theme. They have been overly painted... More 

Helpful?
Thank seabreeze007

Travelers are raving about these Kissimmee hotels

2 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

just spent a week at your resort and I have to say that it was AMAZING. Your staff was warm and welcoming and made me feel like they truely cared. Everyone that I had contact with deserves to know how much I appreciate the kindness that they showed. The room was clean and well appointed, the food was good, the... More 

Helpful?
Thank Laura M
Key Largo, Florida
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW via mobile

Was there with friends and family AC did not cool at all.. room service showed up at 6 p.m. the first night.. on the second night we have no towels till about 7 p.m.... also too much noise at night people running around and yelling.

Helpful?
1 Thank juliop7713
Luis G, Manager at Seralago Hotel and Suites, responded to this review

Dear Juliop; Thank you for taking time to write a review for on TripAdvisor, it through such candid feedback that we continue to improve our services and product. On behalf of the Seralago Hotel and Suites, please accept my sincerest apologies for the discomfort you experienced due to an ineffective heating unit. Certainly, this is not the type of guest... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

This place was horrid! half the place is your very seedy CRACK HEAD Motel! The room they put my family in scared me I complained after 3 buildings and 5 rooms finally we had a newly remodeled one. If you get a new room they are average if you don't sleep in your car!

Helpful?
3 Thank Jim S
Jan R, Manager at Seralago Hotel and Suites, responded to this review

We do our best to provide each and every one of our guests with a clean, cozy, and safe place to stay, Jim, and if that wasn't the impression you had, then we could have done better. I know we aren't the fanciest place, but we can assure you you're always in good hands with us, and I hope we... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
Official Description (provided by the hotel)
Conveniently located in Kissimmee, the Seralago Hotel & Suites offers one of the best values in the area. Relax in one of our 614 rooms and suites, swim in our 2 heated, Olympic-style swimming pools or let the kids splash in our kiddie pool. You've found the hotel that allows you to stay right near all the Orlando and Kissimmee attractions you've come to experience - Magic Kingdom(R) Park, Disney's Hollywood Studios™, Epcot(R), Disney's Animal Kingdom(R) Theme Park, ESPN Wide World of Sports(R) Complex, SeaWorld Orlando, Discovery Cove, Aquatica and Universal Studios Florida(R)/Islands of Adventure(R) and CitiWalk - while providing you with a nearly unlimited number of things to do when you're not experiencing the magic of the theme parks. Additional services include transportation to Walt Disney World, SeaWorld Orlando and Universal Studios, Disney tickets at our Guest Services Desk to help you customize your experience to fit you plan and budget and welcome information that will provide you with tips on getting the most out of your vacation. With a professional staff and family-friendly accommodations at a great value, our hotel is the best way to experience all that the Orlando region has to offer. Whether you are staying with us for your family vacation, family reunion, wedding, convention, trade show or sports event you'll find everything you need close by. ... more   less 

Additional Information about Seralago Hotel and Suites

Address: 5678 W. Irlo Bronson Memorial Hwy (US192), Kissimmee, FL 34746
Location: United States > Florida > Central Florida > Kissimmee
Price Range: $39 - $107 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Seralago Hotel and Suites 3*
Number of rooms: 614
Reservation Options:
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Also Known As:
Seralago Hotel Kissimmee
Seralago Kissimmee
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