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2/4/2018 2/5/2018
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    Seralago Hotel and Suites

    5678 W Irlo Bronson Memorial Hwy, Kissimmee, FL 34746-4709
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    2/4/2018 2/5/2018
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     9 people have started booking this hotel
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    $63
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    Traveler (851)
    Room & Suite (330)
    Pool & Beach (99)
    Overview
    • Excellent16%
    • Very good28%
    • Average22%
    • Poor13%
    • Terrible21%
    Travelers talk about
    “room suite” (26 reviews)
    “food court” (86 reviews)
    “fun spot” (45 reviews)
    Free Internet
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Free Shuttle or Taxi Services
    Suites
    Bar/Lounge
    Fitness center
    Multilingual Staff
    Pets Allowed
    Wheelchair access
    Meeting Rooms
    Housekeeping
    Self-Serve Laundry
    Shuttle Bus Service
    3.0 Star Hotel
    All hotel details
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    Rooms
    Feb 4Feb 5
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    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (2,811)
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    1 - 5 of 2,326 reviews

    Reviewed yesterday via mobile

    Our stay was OK...This hotel needs a facelift with a much needed update they could charge twice the price and we would pay it however as it is we would not return unfortunately. If your the hotel and reading this please take pride in your...More

    Thank Guy H
    Reviewed 2 days ago

    Rooms are a good size however are extremely old and need updating. Our room smelt like a toilet. Beds however were clean and comfy, it was mainly just the bathroom and carpets etc that needed a change. Reception staff were nice however the activity desk...More

    Thank tara_j93
    Reviewed 2 days ago via mobile

    We have been coming to the Seralago for 12 years and Sam and Maria and several other staff have gone over and above customer service to make us feel like family and have watched our 17 year old grow up here for our vacations. We...More

    Thank Jessie S
    Reviewed 4 days ago via mobile

    Vernice at the front desk is always happy...smiling... I was in a jam the other day and she helped me out so much I don't know what I would have done without her that day very helpful thank u so much!

    Thank rharbaugh68
    Response from Luis G, Manager at Seralago Hotel and SuitesResponded 3 days ago

    Dear Guest, Thanks you for the great comments about service and attention you received from Vernice. We are happy you enjoyed your stay and we hope to see you again in the near future. All the best! Luis Gonzalez

    A TripAdvisor Member
    1
    Reviewed 5 days ago

    This hotel is ok for the money you pay.even after leaving a tip for housekeeping room was not cleaned to a good standard.also bathrooms could be doing with updating.staff are friendly enough.I think there is better for your moneyMore

    Review collected in partnership with Alpharooms
    Thank A TripAdvisor Member
    Response from Luis G, Manager at Seralago Hotel and SuitesResponded 3 days ago

    Dear Guest, Thank you for taking the time to write a review on TripAdvisor, it is through such candid feedback that we helps to continue to make improvement to the hotel and services we provide. We are disappointed that you did not share your concerns...More

    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Free Internet
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Meeting Rooms
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • $35 - $88 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 614
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Agoda, Hotels.com, Travelocity, Priceline, Orbitz, Evoline ltd, HotelsforEveryone, HotelQuickly, HotelsClick, TripOnline SA, getaroom.com and Cancelon so you can book your Seralago Hotel and Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Florida >
    • Central Florida >
    • Kissimmee
    • Also Known As
    • Seralago Hotel Kissimmee ,
    • Seralago Kissimmee
    Add Photo Photos
    Traveler (851)
    Room & Suite (330)
    Pool & Beach (99)
    Dining (30)
    Hotel & Grounds (597)
    Bathroom (76)
    Family and Play Areas (21)
    Nearby
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    Ask a question
    Questions & Answers
    Kiwilover5000
    January 6, 2018|
    AnswerShow all 3 answers
    Response from Colleen W | Reviewed this property |
    Yes they do and it’s token operated. Which the token machine is in there and did Work when I was there. It cost about 5 or 6 bucks a load. Not well kept. I went to wash things from the beach and trash was all over alone... More
    0
    Votes
    JoannaBee731
    December 1, 2017|
    AnswerShow all 4 answers
    Response from Shamika S | Reviewed this property |
    Nooo!!!
    0
    Votes
    LM M
    November 18, 2017|
    Answer
    Response from Luis G | Property representative |
    Our shuttle schedule is too extensive to print here, please contact the hotel directly via telephone and they will email you a copy.
    0
    Votes
    Room Tips
    "Pay a little extra and check into a legitimate hotel."
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    "Be carefull with this hotel"
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    "When booking verify fridge, micro, Wi-Fi & breakfast plan."
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    "Do not choose this hotel!!"
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