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Seralago Hotel and Suites

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5678 W. Irlo Bronson Memorial Hwy (US192), Kissimmee, FL 34746
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1,786 Reviews from our TripAdvisor Community

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Pittsburgh, Pennsylvania
1 review
2 of 5 stars Reviewed yesterday NEW

It was a cheap room. I understand it's not going to be fancy. The room service was decent and staff polite but the horrendous Wi-Fi will keep me from ever coming back. When you call about it they will ALWAYS tell you they will fix it but it NEVER gets better, NEVER! If you start smelling cigarette smoke it's coming... More 

Helpful?
Thank Shannon S
1 review
2 of 5 stars Reviewed yesterday NEW via mobile

This hotel was a great price (55 per night for 1 bdrm suite) this room has a living room with a couch that pulls out (to sleep 1) and a full sized Murphy bed, kitchenette with breakfast bar counter and a bedroom with 2 double beds and a sette that would sleep 1. We did realize when booking the room... More 

Helpful?
Thank Tonia M

Travelers are raving about these Kissimmee hotels

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The place has something for everyone, The area is fill with lots of things to do, We Love it ! Lots of Restaurant to pick from, You don't really Need to go far to have fun at Old Town, So try it you will LOVE that time with your Family.

Helpful?
Thank kiatheman
West Palm Beach, Florida
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

I want to first say, that I am NOT one to leave bad reviews, I always like giving people the benefit of the doubt. However, this experience was unlike ANY that I have had before. Check in, went relatively smooth, took about 15-20 mins. but there was a line, not really anything that they could do about it. The first... More 

Helpful?
1 Thank Brittany_Ryan1
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

I truly enjoyed my visit here. My family and I come back here year after year. Located well with something for everyone within a short distsnce. A friendly staff and clean rooms. It's a best kept secret that anyone will enjoy..

Helpful?
Thank Cindy L
Southwest Gulf Coast, Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Old, dirty, dingy rooms, A/C not in good working order, not a safe part of town. I can't believe how many websites list this property. The sign looks good, but that's about all. I'm accustomed to clean rooms. If you choose to stay here because of the price, bring your Lysol spray, wipes, and flip flops - you're going to... More 

Helpful?
2 Thank Deb-JohnLoveTravel
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

This is an older establishment, but a GREAT place to stay at bargain rates. When I requested a ground floor room next to parking lot, they put me in the far building. The room had not been remodeled yet and the furniture was old, but it was GREAT furniture. Seralogo has the friendliest, most helpful staff I have ever seen... More 

Helpful?
Thank Michael D
1 review
5 of 5 stars Reviewed 1 week ago

My wife and I have stayed at Seralago for a few years now. We have always found the hotel a warm and inviting place. The price is a major factor for our stay. Location is big due to feeling safe and lots of attractions. Give us a chance to entertain the grandkids who live in Orlando.

Helpful?
Thank bruce j
Jan R, Manager at Seralago Hotel and Suites, responded to this review

Honored to hear from a long-time guest, Bruce! I'm glad we've always been a great option for you and your wife when you visit. We can't wait to see you and the grand kids again next time around. All the best till then! Take care, Dave Clausen, General Manager More 

Castion Veronese
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

We stayed recently at the Seralago for a two week stay. The staff were very friendly. The room was spacious, but had some issues with loose electrical sockets and a door handle that was almost at the state of falling off. The internet Wifi connection is by far the worst I have ever experienced in a hotel in this category.... More 

Helpful?
Thank daryl_franck
Jan R, Manager at Seralago Hotel and Suites, responded to this review

I'm glad you were a fan of our location, and it sounds like our staff was very friendly and accommodating overall, but I'm sorry if you had any issues with our rooms or amenities during your stay. We would have been more than happy to get you into another room if you had brought those problems to our attention --... More 

Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Definitely not my typical stay choice but for a quick trip to Orlando with kids the price you can't beat! The lobby restaurant and pool area were nice and very kid friendly ! Rooms were old and hotel soooo old BUT it was clean! Safe yes---however a little shady but safe still and made for a decent quick trip !... More 

Helpful?
Thank Ashley K
Jan R, Manager at Seralago Hotel and Suites, responded to this review

I know we aren't the fanciest place, Ashley, but it sounds like you really enjoyed your stay overall, which is always what we want! You really can't beat our price or location, can you? Next time you and the kids are in the area, we'd love to welcome you back for another stay. All the best till then, Dave Clausen,... More 

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