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Seralago Hotel and Suites

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Seralago Hotel and Suites
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2,308 Reviews from our TripAdvisor Community

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Showing 1,911: English reviews
Reviewed yesterday NEWvia mobile

I reserved last minute. Found enough room for my family of 6. They are located conveniently close to the theme parks. And on a main road with many food options, groceries, shopping, & etc. The rooms were clean and tidy. Just that the decor was a little more "classic" than my modern taste. And the room number plaques were a...

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Helpful?
Thank Makelly V
Reviewed yesterday NEWvia mobile

We booked based on reviews since we we visit Disney monthly.we really were not impressed .The a/c did not work properly nor the hotel phone. We called via cellphone to the front desk and asked for maintenance. Waited an hour and called once again. we had to play electrician to get it working. We called to cancel sending someone it...

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Thank Adelaide M
Reviewed yesterday NEW

This is by far the worst hotel I have been to and I've been to terrible hotels. The staff is slow, there system is slow, it smells, the list goes on. We booked thru Hotels.com and the pictures looked great, really clean and nice. As soon as I walk up the front door I knew this was not going to...

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Helpful?
Thank michaeldennisi
Reviewed 2 days ago NEWvia mobile

We only stayed one night because my young daughter had an audition the following morning in Winter Park and I thought it would be fun to just hang out in the hotel. Wrong! The first room we got to reeked of smoke. This was after we had to take the stairs up to the second floor with our luggage because...

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Thank Jennifer M
Lakeland, Florida, United States
Reviewed 2 days ago NEW

We booked the room thru booking.com and we were put in the very back of the property, the door looked like it had been kicked in a mouse could of got thru the bottom of the door, there are no coffee pots and the bath room was very dated it had really old fixtures the room was clean, but we...

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Thank Gary C
Reviewed 2 days ago NEWvia mobile

When we arrived the battery on the door was dead so we could not get in. Security let us in and said the technician will come by in 15 minutes to change the battery... he never did. When we came back hours later the battery still was not changed so we had to go the security again to let us...

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Thank Alexandra Shada... P
Reviewed 6 days ago NEWvia mobile

The hotel is older but clean and the staff is amazing and will help you with all your needs.It was our second visit and we plan to go again. The shuttle service is great because you get a choice as to when you want to travel to and from the parks.

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Helpful?
Thank Yvonne S
Perry S, Front Office Manager at Seralago Hotel and Suites, responded to this review

Dear Yvonne S, Thank you for your great review of our hotel! I'm glad you enjoyed our hospitality and our shuttle service to the parks. I look forward to your next visit with us!

Reviewed 2 weeks ago via mobile

What a great stay! Clean and comfortable room. Everyone we encountered was so pleasant and accommodating. Would definitely stay here again! Don't let the negative reviews fool you. This hotel is very cost efficient and perfect.

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Helpful?
Thank Diana S
Luis G, Manager at Seralago Hotel and Suites, responded to this review

Thank you Diana for the great review, we look forward to seeing you again in the near future. All the Best! Luis Gonzalez Assistant General Manager

Reviewed 2 weeks ago via mobile

The hotel is old but very clean. I was a little be worry that it can be bad. But it really surprised me and we decided to stay another night there. For the price I pay for, it is amazing!! Will come back if I visit Orlando again.

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Helpful?
Thank Eve C
Luis G, Manager at Seralago Hotel and Suites, responded to this review

Thank you Eve for the great review! We look forward to seeing you again in the near future. All the Best! Luis Gonzalez

Reviewed 2 weeks ago via mobile

She is the most awesome housekeeper we have ever had at a hotel she tends to our needs and us so very good at her job we have been coming to this hotel for over 15 years and she is good at her job....very honest and respects us

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Helpful?
Thank rharbaugh68
Luis G, Manager at Seralago Hotel and Suites, responded to this review

Thank you for the great review! Yes, Joanne is an awesome housekeeper; I have taken the liberty of sharing your comments with Joanne and her immediate supervisor. Again, thank you, we look forward to seeing you again in the near future. All the Best! Luis Gonzalez

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located in Kissimmee, the Seralago Hotel & Suites offers one of the best values in the area. Relax in one of our 614 rooms and suites, swim in our 2 heated, Olympic-style swimming pools or let the kids splash in our kiddie pool. You've found the hotel that allows you to stay right near all the Orlando and Kissimmee attractions you've come to experience - Magic Kingdom(R) Park, Disney's Hollywood Studios™, Epcot(R), Disney's Animal Kingdom(R) Theme Park, ESPN Wide World of Sports(R) Complex, SeaWorld Orlando, Discovery Cove, Aquatica and Universal Studios Florida(R)/Islands of Adventure(R) and CitiWalk - while providing you with a nearly unlimited number of things to do when you're not experiencing the magic of the theme parks. Additional services include transportation to Walt Disney World, SeaWorld Orlando and Universal Studios, Disney tickets at our Guest Services Desk to help you customize your experience to fit you plan and budget and welcome information that will provide you with tips on getting the most out of your vacation. With a professional staff and family-friendly accommodations at a great value, our hotel is the best way to experience all that the Orlando region has to offer. Whether you are staying with us for your family vacation, family reunion, wedding, convention, trade show or sports event you'll find everything you need close by. ... more   less 

Additional Information about Seralago Hotel and Suites

Address: 5678 W Irlo Bronson Memorial Hwy, Kissimmee, FL 34746-4709
Location: United States > Florida > Central Florida > Kissimmee
Price Range: $47 - $91 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Seralago Hotel and Suites 3*
Number of rooms: 614
Reservation Options:
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Also Known As:
Seralago Hotel Kissimmee
Seralago Kissimmee
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Questions & Answers

Here's what travelers have asked, with answers from Seralago Hotel and Suites staff and other travelers.
119 questions
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Questions? Get answers from Seralago Hotel and Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Stay Away!”
 of 5 bubbles michaeldennisi, yesterday | Read review
“Ask for a refurbished one, preferably facing the pool because at least the view out of the window better”
 of 5 bubbles DenisB1951, 2 weeks ago | Read review
“Two stories tall, #800 rooms are located furtherest from the highway.”
 of 5 bubbles SuperDave47, 4 weeks ago | Read review
“I read that rooms near the pool are upgraded but ours was not.”
 of 5 bubbles taylort943, Jan 11, 2017 | Read review
“Nice size TV”
 of 5 bubbles patriciasP4844IG, Jan 5, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question