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Westgate Vacation Villas Resort & Spa

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Westgate Vacation Villas Resort & Spa
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2,936 Reviews from our TripAdvisor Community

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Showing 2,665: English reviews
Kissimmee, Florida
1 review
5 of 5 stars Reviewed yesterday NEW

My wife was checking in and the check in went excellent Maria Tapia has excellent customer service skills. We are from Nebraska, the distance is 1,400 miles. My wife was tired and Maria made my wife fell welcome and relaxed. The beginning of this vacation was beautiful.

Helpful?
Thank bailey3counseling
Santiago de Compostela, Spain
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW via mobile

I am a skate rider and I love this place so much because I have the possibility to ride around the hotel without no limits on my skateboard, having a nice day to enjoy myself. The water park is also nice, I enjoyed the lazy river there and also the staff was very nice to me.

Helpful?
1 Thank rougenuin
Northern VA
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

The good: Staff is very friendly and it's only about a 10 minute drive to all the Disney parks. The onsite restaurants and amenities are nice, and there are a lot of activities. The bad: The sheets on one of the beds & several of the towels were filthy - I mean clearly used and not changed. I had to... More 

Helpful?
2 Thank Emily L

Travelers are raving about these Kissimmee hotels

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Ana Gomez at the recepion was more than helpful. We had some unfavourable situations that took a little bit to pan out, but she was very courteous and helped us right through with a very patient and positive attitude. I wish all representatives at other resorts would be more like her!

Helpful?
Thank Linda S
WestgateGuestRels, Guest Relations Manager at Westgate Vacation Villas Resort & Spa, responded to this review

Thank you for sharing your experience with us. Nothing pleases us more than to hear when a member of our staff was friendly and able to make your stay with us a pleasurable one. We love that although you may have experienced issues, Ana went above and beyond to meet your expectations. We appreciate you choosing us for your stay... More 

Orlando, Florida
1 review
5 of 5 stars Reviewed 1 week ago

Staring at the reception with Miss Morelys Gonzalez excellent treatment and charming communicating with us. we spent a lovely weekend, the Villa facilities were excellent. No doubt a return and stay in a future.

Helpful?
Thank ojs2
WestgateGuestRels, Guest Relations Manager at Westgate Vacation Villas Resort & Spa, responded to this review

Thank you for your review. We are happy to hear you had a great time, and that our friendly professional staff had an opportunity to enhance your overall stay experience. We are looking forward to serving you again during your next visit to the area. Allie More 

1 review
3 of 5 stars Reviewed 1 week ago

it was a pretty good room. the wifi signal was terrible though. we had great help from one if the workers Gabriel Rocha he was very nice and helpful. they have a new waterpark and theres lots of activities to do there on the resort.

Helpful?
Thank Nicholas S
WestgateGuestRels, Guest Relations Manager at Westgate Vacation Villas Resort & Spa, responded to this review

Thank you for your review. We appreciate your comments about our resort. We are happy to hear that you enjoyed our resort amenities. We always look forward to exceeding all our owner and guest expectations. Please come back to visit us again soon. More 

Baltimore, Maryland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We purchased a 2-bedroom Villa with Westgate Vacation Villas in 2014 and this was our first time using the ownership. After driving over 900 miles from Maryland, we time-warped into a room from the 1970s that was terribly outdated. We went back to check-in and told them how dated the room was, how much we were paying for this ownership... More 

Helpful?
2 Thank DaMrs12
WestgateGuestRels, Guest Relations Manager at Westgate Vacation Villas Resort & Spa, responded to this review

Thank you for your review. We regret to hear about the issues you may have experienced during your stay and for any inconveniences they may have caused. We have taken note of each matter you have had and will pass them on to the appropriate members of our staff. Thank you for bringing these issues to our attention. Guest satisfaction... More 

Brownsville, Vermont
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

My wife and I did not enjoy this West Gate as much as other west gate resorts. From the moment we stepped inside the front lobby we were overwhelmed with the amount of people flooding the lobby. It was literally worse than being in the Orlando airport. I had to lean over the front desk to hear what the young... More 

Helpful?
Thank Justin C
WestgateGuestRels, Guest Relations Manager at Westgate Vacation Villas Resort & Spa, responded to this review

Thank you for sharing your thoughts with us. Being that Orlando is such a popular destination, our resorts tend to be busier around the summer months, particularly this property families love to come as we offer an array of onsite amenities for everyone to enjoy. Of course we want everyone to enjoy their time and it is unfortunate to hear... More 

Level Contributor
6 reviews
1 of 5 stars Reviewed 2 weeks ago via mobile

On the 4th of August we had a really bad experience at the Westgate resort with customer service it was horrible. I don't recommend this resort. Front dest agents was very rude to my wife and kids, bar agent was very impatient with us. I don't like the fact that they hung you down to attend this sale pitch

Helpful?
Thank Dean D
Kansas City, Missouri
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

The waterpark located here is a great way for kids to have a blast on vacation. Troy was very helpful and friendly with helping us know the ins and outs of the park. The rooms were clean and the grounds were great. It is a large resort so be prepared to walk but I would stay again!

Helpful?
Thank jimk78963
WestgateGuestRels, Guest Relations Manager at Westgate Vacation Villas Resort & Spa, responded to this review

Thank you for your review. We are so happy to hear you had a wonderful time at our Ship Wreck Island Water Park. We love that Troy was able to enhance your overall stay as well. We hope to see you again soon! Allie More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Westgate Vacation Villas provides guests all the comforts of a fully furnished home along with an ideal location just 1 mile from the main entrance to Walt Disney World® Resort and minutes from other Orlando area attractions, family-friendly restaurants and shopping opportunities. The perfect choice for you next Central Florida vacation, Westgate Vacation Villas features accommodation choices ranging from cozy studios to oversized Two-Bedroom Villas with Lofts and a variety of onsite amenities such as 14 heated outdoor pools and the award-winning Drafts Sports Bar & Grill. ... more   less 

Additional Information about Westgate Vacation Villas Resort & Spa

Address: 7700 Westgate Blvd, Kissimmee, FL 34747-4630
Location: United States > Florida > Central Florida > Kissimmee
Price Range: $102 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Westgate Vacation Villas Resort & Spa 3.5*
Number of rooms: 1024
Reservation Options:
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Also Known As:
Westgate Vacation Villas Hotel Kissimmee
Westgate Villas
Vacation Westgate
Westgate Resort Kissimmee Fl
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