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Anna in the reservations department provided excellent service. She was knowledgeable and courteous and provided us with all the information we needed. All our requests were taken and delivered on our arrival.
Anna, thank you very much.
We love it here. So much to do: Pools, Free BBQ on certain days, bicycling, Swan Boats, Water Park, Miniature golf and more. The room was very clean and updated adn all the necessary things were provided and the workers are so polite here.
We staid here over Christmas, and the resort was okay. Not real decorated, lots of heated pools but freezing cold kid pools, and nothing fancy aside from a waterpark you have to pay for. In either case I thought we had checked for bed bugs,...More
although there were some trouble finding my reservation Stephannie from the front desk was a great help and gave me exactly what I was asking for. i really enjoyed my stay looking forward to next year.
Response from WestgateGuestRels, Guest Relations Manager at Westgate Vacation Villas Resort & SpaResponded 3 days ago
We are delighted to know that you had an amazing experience at our Westgate Vacation Villas. It is great knowing that our staff exceeded our expectations as our guests are our main priority. We also look forward to seeing you next year!
Booked a 1 bedroom villa for 4 nights. The grounds are very large and seemingly well kept. My suite was good size and was comfortable. It was hard to sleep with the noise at this hotel. The connecting walls and doors are very thin. So...More
$99 - $194 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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Response from WestgateGuestRels | Property representative |
Thank you for reaching out to us. We are disappointed to learn that you may be experiencing these concerns. We are constantly working hard to better all the areas offered at our resort. We can also assure you that our... More
Thank you for reaching out to us. We are disappointed to learn that you may be experiencing these concerns. We are constantly working hard to better all the areas offered at our resort. We can also assure you that our corporate and resort staff work around the clock to ensure that your stay runs smoothly. Our team will be sure to do their best, to best satisfy your needs. Please feel free to reach out to the front desk or us with any other questions or concerns you may have.
We stayed in Westgate Lakes and had a great 1 bedroom suite. The parks are close by and there is lots of things to do nearby. The suite was nice with a first floor view of the pool. But no washer/dryer in the unit. There... More
We stayed in Westgate Lakes and had a great 1 bedroom suite. The parks are close by and there is lots of things to do nearby. The suite was nice with a first floor view of the pool. But no washer/dryer in the unit. There are two suites to the entrance called a “lock off”. One sleeps 4 the other sleeps more, sometimes twice that. You need to call the club you want to stay at and find out the little things they don’t tell you until you get there. As long time timeshare owners, there is always a free breakfast or lunch if you are willing to listen to their sales pitch. Little things...