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Holiday Inn Orlando SW - Celebration Area

HolidayInn.com$77*
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06/04/2017 06/05/2017
1 room 2 adults 0 children
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Holiday Inn Orlando SW - Celebration Area
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1,476 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Orlando SW - Celebration Area
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Showing 1,283: English reviews
Reviewed 3 weeks ago

The room was clean and the beds were comfortable. It was located within easy driving distance to the parks and to local restaurants. The wifi and internet access were absolutely awful. The hot water could have been hotter. I wouldn't do the breakfast at the hotel if I go back--like the water, just wasn't hot. If you are the lucky...

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Helpful?
Thank Andrew B
IHGService, Guest Relations Manager at Holiday Inn Orlando SW - Celebration Area, responded to this review

Dear Andrew B, Thank you for sharing your impressions of your recent stay with us. I am very happy that the cleanliness of our rooms and our beds met your expectations. I also take note regarding your comment about the breakfast and the internet. I will gladly share it with our hotel management for betterment. I apologize if this might...

Atlanta, Georgia
Reviewed 3 weeks ago via mobile

The hotel is in a great location and it is reasonably priced. I booked a Corner King Suite. It had a sink, full refrigerator, and microwave. The hotel was clean and smelled fresh. The hotel has an onsite restaurant and serves a great hot breakfast. It's definitely not a luxury hotel, but I would stay here again if I were...

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Helpful?
Thank Kaylensmom
United States
Reviewed 3 weeks ago

The Check in process was smooth. Giovanni was a delight and very helpful. The room was average. Air conditioner was noisy so we called the called the front desk and they said we will send someone right away. 5 minutes later a maintenance person knocked on our door. Checked the unit out and replaced this HUGE unit with a new...

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Helpful?
Thank RAMBO
IHGService, Guest Relations Manager at Holiday Inn Orlando SW - Celebration Area, responded to this review

Dear RAMBO, Thank you for your recent stay with us and reviewing our property. I am very pleased to know you liked the service you received from our staff. On the other hand, I am sorry for the inconvenience you had due to the air-conditioner in your room and the lack of amenities. We highly value views, opinions and feedback...

Reviewed 4 weeks ago

We stayed there for a Navy Chief Reunion this past weekend and found the staff very helpful and no problem to check-in. We had many issues to address about this hotel. The room was average in size but the pillows were too soft and the room temp. at night was too warm. The water in the shower was not hot...

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Helpful?
6Thank clarencej25
IHGService, Guest Relations Manager at Holiday Inn Orlando SW - Celebration Area, responded to this review

Hello clarencej25, Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I can assure you that your comfort and satisfaction are of utmost importance to us and for that please accept...

Puerto Rico
Reviewed 4 weeks ago

Rooms are worn out, not well kept. I don't know what to say about this hotel except that the check in staff was wonderful, friendly and polite. Everything else I would have thrown out. The parking was so bad, I guess its due to everyone parking in their spaces...there doesn't seem to be control in parking area, or rooms...I spoke...

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Helpful?
5Thank Gypsy P
IHGService, Guest Relations Manager at Holiday Inn Orlando SW - Celebration Area, responded to this review

Hello Gypsy P, Thank you for booking with us and for taking the time to leave a feedback about your experience. Firstly, I appreciate your compliments regarding our staff being wonderful, friendly and polite. On the other hand, I am sorry for your overall disappointment with the overall condition of the room assigned to you in addition to the parking...

Reviewed 4 weeks ago

Arrive about 830 pm after a few hours travel Friday night, check in went fairly well. Once in the room found the carpet stained and dirty, washcloths missing and one of the TV controllers missing batteries and the back cover. Was too tired to notify the desk clerk so we just made do the first night. Notified the front desk...

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Helpful?
Thank William S
IHGService, Guest Relations Manager at Holiday Inn Orlando SW - Celebration Area, responded to this review

Hello William S, Thank you for contacting us about your experience at the Holiday Inn Orlando SW - Celebration Area, FL. I am sorry to learn about the poor cleanliness of our carpets, the condition of the room, and disappointments from our shuttle service. Please accept my sincere apologies for any inconvenience these issues may have caused you. IHG sincerely...

Greenacres, Florida
Reviewed 4 weeks ago

We first came in and even after they ask for your ID and the credit card you booked with, they need to charge you again for incidentals $25 and the $15 resort fee. I walk into the room and there is a brown stain on the curtain, along with the toilet being clogged up. When I tried to go down...

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Helpful?
1Thank radiobizgirl
IHGService, Guest Relations Manager at Holiday Inn Orlando SW - Celebration Area, responded to this review

Dear radiobizgirl, Thank you for writing a review on our hotel. Our goal is to deliver exceptional service and comfortable accommodations, and we appreciate your business with us. However, we sincerely apologize for any inconvenience you have experienced with the stuck elevator, the condition of the curtain, and the long wait you had during check out. Please know that it...

Marietta, Georgia
Reviewed 4 weeks ago via mobile

The check in process for this hotel was absolutely horrendous. I have no idea how they can continue to operate with this level of poor service . The worst I have encountered in many years of travel ... I would highly recommend NOT staying at this hotel

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Helpful?
5Thank ddn35091
IHGService, Guest Relations Manager at Holiday Inn Orlando SW - Celebration Area, responded to this review

Hello ddn35091, Thank you for taking the time to write a review about your recent stay with the Holiday Inn Orlando SW - Celebration Area, FL. It sounds like we fell below your expectations, particularly with checking in. We take all reviews very seriously, and I would like the chance to look into this for you. I have sent you...

Newbold Coleorton, United Kingdom
Reviewed 4 weeks ago

Our favourite hotel but ownership changed and where is the management? Tower 1 has 2 lifts out of 3 not working.Stuff floating in the pool.Room not cleaned until near 5pm.Staff in bar who don't know what Merlot is.Bored miserable staff in restaurant.Sort it new owners and quick

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Helpful?
Thank Richard B
IHGService, Guest Relations Manager at Holiday Inn Orlando SW - Celebration Area, responded to this review

Hello Richard B, Thank you for staying with us and for leaving a review. It is unfortunate that you were not able to fully enjoy your stay with us due to the level of service you received and the condition of the lift and pool. Please accept our sincerest apologies for any inconvenience this may have caused you. I have...

Spring Hill
Reviewed 5 weeks ago

I called this evening to make a reservation only to find out some of the key people that we have enjoyed during our many visits to this hotel are no longer at the hotel. Good staff that has great customer service skills is hard to find not just at guest services, but in other areas as well. I know that...

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Helpful?
Thank Jennifer K
IHGService, Guest Relations Manager at Holiday Inn Orlando SW - Celebration Area, responded to this review

Hello Jennifer K! First of all, thank you very much for your recent stay at our Holiday Inn Orlando SW - Celebration Area, FL. I am so sorry to see you did not enjoy your overall experience with us, especially with the change of staff. We’d like to obtain some additional detail regarding your experience so we have sent you...

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Devote your time to fun activities at Holiday Inn Orlando SW - Celebration Area, located in Kissimmee, Florida, off U.S. Highway 192 East (also known as the Irlo Bronson Memorial Highway). We are an official Walt Disney Good Neighbor full-service hotel! Enjoy our newly renovated rooms, kid suites, meeting facilities, pool, kids theater, and business and fitness centers! Reminisce with M-I-C-K-E-Y M-O-U-S-E at the world-famous Walt Disney World resort in nearby Orlando. See the characters come alive at the Magic Kingdom. Travel to futuristic times at Epcot center. Witness pure movie magic at Disney s Hollywood Studios. Visit Osceola Heritage Park, a 120-acre multipurpose complex that offers exciting sports and entertainment shows. Catch a concert or event at the Silver Spurs Arena, or a baseball game at the Osceola County Stadium. Shop at the Loop, a large outdoor strip mall housing major department stores and smaller retail stores, casual restaurants, and a movie theater. Rev your engine and head to Old Town, a vibrant, family-friendly shopping, dining, and entertainment destination. Enjoy live entertainment each night and don t miss the Classic Car Cruises. Rejuvenate with a tasty hot breakfast at our Trattoria Cafe. Eat hearty from our Best-4-Breakfast menu. Enjoy a leisurely, peaceful vacation or comfortable working environment at our hotel, where Kids Stay Free and Kids Eat Free. Relax, it s Holiday Inn Orlando SW - Celebration Area. There is a Daily Service Fee of $15 which guests pay upon check-out. ... more   less 

Additional Information about Holiday Inn Orlando SW - Celebration Area

Address: 5711 W Irlo Bronson Memorial Hwy, Kissimmee, FL 34746-4746 (Formerly Holiday Inn Main Gate East)
Location: United States > Florida > Central Florida > Kissimmee
Price Range: $79 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Orlando SW - Celebration Area 3*
Number of rooms: 444
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Expedia, Travelocity, Priceline, Hotels.com, Hotwire, Cancelon, getaroom.com, Evoline ltd, HotelQuickly, TripOnline SA, HotelsClick and Hotel.de so you can book your Holiday Inn Orlando SW - Celebration Area reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Main Gate East Hotel Kissimmee
Holiday Inn Orlando
Orlando Holiday Inn
Holiday Inn Kissimmee
Kissimmee Holiday Inn
Hotel Style:
#4 Business Hotel in Kissimmee
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Orlando SW - Celebration Area staff and other travelers.
51 questions
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Questions? Get answers from Holiday Inn Orlando SW - Celebration Area staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Pick a high floor to reduce noise from kids in pool!”
Preroll, 1 week ago | Read review
“stay on the second tower on the higher floors and request to be away from connecting room doors, first tower is even older.”
ingridc336, 3 weeks ago | Read review
“Check the noise level of airconditioner and call immediately if it sounds too noisy to sleep.”
RAMBO, 3 weeks ago | Read review
“we were on the north tower by the elevator.”
clarencej25, 4 weeks ago | Read review
“Find another Hotel.”
L247DHwilliams, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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