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We only stayed one night, but the hotel was clean and nice. The entire staff was a joy to work with. Interacted with zule, nayadex, massiz, and Giovanni, and from check in to check out along with ordering food in their cafe, they were awesome....More
I stayed at the hotel last october and november.It's a wonderful and so practical place to saty.With all the services that you need and with a very fair rate it's confortable, rooms with a nice view, a very well done house keeping, a gift store...More
2 Thank Rogerioyes
Response from Ruth M, Manager at Holiday Inn Orlando SW - Celebration AreaResponded December 14, 2017
Dear Mr. Rogerioyes,
Thank you for your recent stay with us and reviewing our property. Also thank you for the five star review, I am glad to know you like the service you received from our Staff. We are also glad to hear that the...More
Lets start off with the only plus in this hotel, Giovanni, the Assistant Manager did his best to fix a terrible situation and apologized in person and called us again to apologize for his very rude and nasty front desk staff.
We booked 3 rooms...More
I stayed in the hotel a few week ago, and I just want to say that the front desk staff was super attentive, specially Nayadex. I was very upset because I didnt receive service to my room in 2 days in a row, and when...More
Great location! Great room with bunk beds and room divider to give kids and parents a little space! View of Old Town nightlife. Staff took care of any requests, upon check in until check out. My 1, 4, and 13 year old love the place...More
We stayed here twice and both of the rooms we stayed in had microwaves in them as a standard part of the room. We had the Junior Suite King bed the 1st time and the Executive Suite King Bed the 2nd time. I also know from 1st... More
We stayed here twice and both of the rooms we stayed in had microwaves in them as a standard part of the room. We had the Junior Suite King bed the 1st time and the Executive Suite King Bed the 2nd time. I also know from 1st visit that if the room does not have a microwave as part of the standard room then you have to request it when you book the room and they will supply it at no charge. I would suggest, when you make the reservation, you call the hotel to confirm that they will hold a microwave for your room as they have a limited supply of them.
I also know from past experience with this Hotel's manager (Omar) that if he or his staff tells you they are going to do something they will do it.