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Along with another couple, we stayed at the Saratoga in early February for 4 nights. The location is very convenient with a Super Target for groceries (basically in the back yard) and the facility is easy to find off Route 192.
We had a 2-bedroom...More
1 Thank Kim F
Response from Joyce L, Guest Relations Manager at Saratoga Resort VillasResponded yesterday
Hi Kim and Jim,
Thank you for taking the time to tell us about your stay. We are very happy you enjoyed your stay with us. Thank you for pointing out specifics about your stay; always a plus for our future guests to get an...More
Stayed here for a family Disney trip for 4 nights. Nice and quiet, back out of the way. The check-in/out staff made us feel very welcome and the villa was perfect for the 5 of us. It was clean and everyone we came across was...More
Thank Kelly M
Response from Joyce L, Guest Relations Manager at Saratoga Resort VillasResponded December 19, 2017
Hi Kelly M,
Thank you so much for your feedback. We are absolutely thrilled you enjoyed you and your son enjoyed your stay with us. Feedback like yours is very much appreciated. Come visit us again in the near future.
I have stayed here twice in previous years and had no issues.
I just checked in with my family last night (2/8/2018) and the front desk person was COMPLETELY unfriendly. I remember, in previous stays, everyone being SUPER nice so it threw me off guard....More
These are old apartments that have been turned into hotel rooms. Very spacy but that's where the good ends. Was disgusted with the dirty carpet, moldy showers and several bugs I killed. I couldn't wait to get out of there.More
4 Thank Michael G
Response from Tamara W, General Manager at Saratoga Resort VillasResponded 1 week ago
Thank you so much for taking the time to leave us feedback as it tells us what we need to work on or continue doing. Your comments will be shared with the management team so they can be corrected for the next guest....More
We stayed for a cheer competition and were excited about having room for our large family. The room smelled funny and the finish was completely black on a white tub bottom. Walls are very thin and there was a car accident at 2 am. Parking...More