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Sunset Palms Hotel Inn & Suites

562 reviews
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Traveler (175)
Room & Suite (66)
Pool & Beach (7)
Overview
  • Excellent26%
  • Very good38%
  • Average20%
  • Poor9%
  • Terrible7%
Travelers talk about
“thin walls”(27 reviews)
“yogurt”(19 reviews)
“free breakfast”(23 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness center
2.5 Star Hotel
All hotel details
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Reviews (562)Write a Review
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All reviewsthin wallsyogurtfree breakfastsea worldother hotelsfront desk staffhot breakfastbasic hotelthe breakfast areastayed one nightan upgradedisney parksfree shuttlebeds were comfortablewalmartorlandomicrowave
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271 - 275 of 431 reviews
Reviewed April 3, 2013

Had a good experience while spending spring break at the area parks with my family. The elevators are kind of scary cause you think your going to get stuck in it sometimes and The carpets could use cleaning to help the smell but overall it...More

Thank DRENAJONES
Response from HIELBV, Director of Sales at Sunset Palms Hotel Inn & SuitesResponded May 17, 2013

Dear Drenajones, Thank you for your recent stay with us and the feedback you provided about our hotel. Our carpet does get a lot of traffic during the busy spring break timeframe but rest assured it is cleaned on a regular basis. We look forward...More

Reviewed April 3, 2013

I have used this hotel twice now for accommodations for my high school choir. The rooms are nice, the breakfast buffet is great, and the location is fantastic for our festival at Disney. We have had a good experience both years we have visited. I...More

1  Thank pamelac975
Response from HIELBV, Front Office Manager at Sunset Palms Hotel Inn & SuitesResponded May 17, 2013

Dear Pamelac975, Thank you so much for entrusting our staff with your children; we appreciate your business and are thrilled you have made our hotel your "go to hotel" when coming to the Orlando/Disney area. We look forward to seeing you again next year.

Reviewed March 25, 2013

There isn't anything more we could have asked for out of a "Hotel experience". This hotel is very clean and comfortable. Topped off with an exceptional hot breakfast bar, & hot coffee all day long, The pool and hot tub were very clean. The grounds...More

1  Thank Karen A
Response from HIELBV, Director of Sales at Sunset Palms Hotel Inn & SuitesResponded May 17, 2013

Hello Karen A, Thank you so much for the wonderful comments about our hotel and your recent stay! We look forward to serving you again in the near future.

Reviewed March 14, 2013

Great hotel for the price and location! Traveled with wife and daughter and her best friend. Shuttle to Disney worked well. Walking was easy to downtown Disney. Pool and hot tub were great following a day at the park. The restaurant was a little pricey...More

Thank AssocDean
Response from HIELBV, Director of Sales at Sunset Palms Hotel Inn & SuitesResponded March 25, 2013

Hello and thank you for the wonderful comments; however, I believe you are referring to a different hotel experience. We are not in walking distance to Downtown Disney and we don't have a restaurant on property. We are glad your trip to the area was...More

Reviewed February 10, 2013

I was looking for a hotel reasonably priced and conveniently located to Disney as my daughters cheerleading team was competing at both the park and sports complex over the weekend. As the team was staying on the Disney property I just needed something simple for...More

2  Thank aem2228
Response from HIELBV, Director of Sales at Sunset Palms Hotel Inn & SuitesResponded February 19, 2013

Dear aem2228, Thank you for choosing to stay with us during your daughter's cheer competition; we hope her squad was very successful in the event. We appreciate you bringing your concerns of the hotel’s maintenance to our attention and will certainly look into this matter....More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Free Parking
Fitness Center with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Business Center with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Shuttle Bus Service
Room amenities
Microwave
Things to do
Pool
Fitness Center with Gym / Workout Room
Outdoor pool
Details
Price range
$80 - $144 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Kissimmee
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$80 - $144 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Kissimmee
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (175)
Room & Suite (66)
Pool & Beach (7)
Dining (4)
Family and Play Areas (2)
Business Center & Event Rooms (1)
Questions & Answers
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rachelsmartins
January 20, 2018|
AnswerShow all 3 answers
Response from Joe R | Reviewed this property |
When I visited in November 2017 the place was in poor condition. Two days before I arrived at the hotel they were evicted from the InterContinental Hotels Group (IHG) and lost their name as Holiday Inn Express. I only... More
1
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MED1500
May 31, 2017|
Answer
Response from JGinat | Reviewed this property |
You have to report a review if it's not of this hotel.
-1
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Katiepearlgirl
February 12, 2016|
AnswerShow all 6 answers
Response from MED1500 | Reviewed this property |
The best thing to do is call the hotel directly and ask about their Shuttle. They do have a shuttle that leaves in the morning and returns in the evening. Sometimes the times are not convenient. I have found I can take the... More
1
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Room Tips
"Try to get something away from the pool as it can be loud."
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"A top floor away from the elevator shaft."
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"Away from elevator and side doors."
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"ROOM 301 is very large"
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