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Sunset Palms Hotel Inn & Suites

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Traveler (175)
Room & Suite (58)
Pool & Beach (8)
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Overview
  • Excellent26%
  • Very good38%
  • Average20%
  • Poor9%
  • Terrible7%
Travelers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness center
2 Star Hotel
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Rooms
Jun 4Jun 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (565)
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432 results
Traveler rating
111
139
97
46
39
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LanguageEnglish
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111
139
97
46
39
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All reviewsthin wallsthe holiday inn expresslake buena vistayogurtsea worldbreakfast includedother hotelsfront desk staffbasic hotelhot breakfastthe breakfast areastayed one nightan upgradedisney parkshot tubbeds were comfortablewalmart
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1 - 5 of 432 reviews
Reviewed 4 weeks ago

We’ve stayed at this hotel annually for many years when it was a Holiday Inn Express. We were surprised to see it being converted over to a Best Western at the end of January 2018. (It made booking online impossible, I had to call the...More

1  Thank kipper c
Reviewed April 16, 2018

We stay 3-5 times each winter when we snowbird. Under construction but general maintenance has really slipped The water in the hot tub is milky The pool is clear but full of leaves The fitness room has excellent new equipment but nothing provided to clean...More

Thank tomarla
Reviewed December 27, 2017 via mobile

Hotel is family friendly, you can hear kids screaming and yelling. Room seemed smaller then average. Walls are super thin. Could hear everyone in the hall. Hotel is nice, just renovated. Breakfast is eatable.

Thank drrumble
Reviewed December 18, 2017

Hotel has been updated and looks very nice. I was alone and got upgraded to a suite on a Friday night in December. Clean, spacious room with microwave, fridge and Kerig. 48" TV's in bed room and living room. Breakfast was average as expected.

Thank wd2020
Reviewed December 8, 2017

We booked 2 rooms at this hotel as there was nothing else available for less that $100 per room on the date we required. The hotel is now run by Best Western, although we weren't told this at the time of booking and drove around...More

1  Thank cityhopper562
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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Free Parking
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Center with Internet Access
Breakfast included
Shuttle Bus Service
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Fitness Center with Gym / Workout Room
Outdoor pool
Details
Price range
$77 - $141 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Kissimmee
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$77 - $141 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Kissimmee
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (175)
Room & Suite (58)
Pool & Beach (8)
Dining (4)
Family and Play Areas (2)
Business Center & Event Rooms (1)
Questions & Answers
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rachelsmartins
January 20, 2018|
AnswerShow all 4 answers
Response from Joe R | Reviewed this property |
When I visited in November 2017 the place was in poor condition. Two days before I arrived at the hotel they were evicted from the InterContinental Hotels Group (IHG) and lost their name as Holiday Inn Express. I only... More
1
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MED1500
May 31, 2017|
Answer
Response from JGinat | Reviewed this property |
You have to report a review if it's not of this hotel.
-1
Votes
Katiepearlgirl
February 12, 2016|
AnswerShow all 6 answers
Response from MED1500 | Reviewed this property |
The best thing to do is call the hotel directly and ask about their Shuttle. They do have a shuttle that leaves in the morning and returns in the evening. Sometimes the times are not convenient. I have found I can take the... More
1
Vote
Room Tips
"Top floors are better."
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"Try to get something away from the pool as it can be loud."
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"A top floor away from the elevator shaft."
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"Away from elevator and side doors."
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