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Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista South

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#39 of 160 Hotels in Kissimmee
GreenLeadersBronze level
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Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista South
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492 Reviews from our TripAdvisor Community

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Showing 374: English reviews
Alexandria, Egypt
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

My stay was a very terrible stay because of this horrible hotel. No internet connection in the room, housekeeping didn't clean my room for two consecutive days, very unhelpful staff members. When I wanted to fix something in my room, the technician didn't speak English.

Helpful?
Thank Rehab A
Melissa R, Director of Sales at Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista South, responded to this review

Thank you for writing a review about your recent stay with us. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. We would like to offer a sincere apology for the inconvenience and regret that you were not satisfied with your stay.... More 

Brussels, Belgium
Level Contributor
56 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 1 week ago

I was pleasantly surprised by this Holiday Inn Express. It might not be as up to date as other HIX properties but the location for this price can't be beat: close to everything: theme parks, restaurants, shopping,.. Nice clean room, big comfortable bed and good shower. Nice outdoor pool. Large parking. Carlos and Jose at the front desk were very... More 

Helpful?
Thank QuipQue
Melissa R, Director of Sales at Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista South, responded to this review

Thank you for writing a review about your recent stay with us. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. I will certainly pass along your comments to Jose and Carlos also. We appreciate you being our guest. Melissa More 

Orlando, Florida
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We live locally, but thought it would be fun to stay very close to the parks and come and go at a closer location. This location is great if you are on a budget and want to stay close to Disney. It is only about 10-15 min. They do provide a shuttle, but they drop off early and only come... More 

Helpful?
Thank Totalvaca
Melissa R, Director of Sales at Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista South, responded to this review

Thank you very much for taking the time to write your comments and we greatly appreciate you taking the time to bring this matter to our attention. We understand that having a comfortable stay is important and it sounds like we fell below your expectations. We would hope that you would give us another chance to make your stay as... More 

Miami
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

My family and I rented multiple rooms for our vacation. We didn't pay for rooms with DIRTY CARPETS that seemed like they had old gum stuck to them, OUTLETS that were'nt flush with the wall, thus, DIDN'T CHARGE OUR ELECTRONICS, WALLS that are PAPER-THIN, allowing us to hear every peep out of the neighbors both next door and above us,... More 

Helpful?
Thank SweetPMiami
Melissa R, Director of Sales at Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista South, responded to this review

Thank you for writing a review about your recent stay with us. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. We would like to offer a sincere apology for the inconvenience the noise from other guests had caused you and regret... More 

North Fort Myers, Florida
Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

When we checked into the hotel we were happy with the accommodations and the appearance. We had a king-size suite and it was very nice. Bathroom could be entered from either room. It was not until we went to bed that we noticed how noisy our room was. You could hear the people walking above and in the hallways. Kids... More 

Helpful?
Thank watchdog513
Melissa R, Director of Sales at Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista South, responded to this review

Thank you very much for taking the time to write your comments. We greatly appreciate you taking the time to bring this matter to our attention. We understand that having a comfortable stay is important and it sounds like we fell below your expectations. We are sorry for any inconvenience you experienced due to the noise. While we understand that... More 

Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 22, 2016 via mobile

I stayed one night and I was happy with this hotel. Big room with two double beds, clean, the bed was super comfortable, the breakfast was really good. I didn't pay so I can't say much on the value for the money. The only thing I couldn't find was the bathroom aspirator. I would definitely go back to Holiday Inn.

Helpful?
Thank Razor_122000
Melissa R, Director of Sales at Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista South, responded to this review

Thank you for writing a review about your recent stay with us. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. We look forward to you being our return guest. Sincerely, More 

AVENTURA
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 17, 2016

Moderate property, close to Disney. Family Suites are great when traveling with kids. Includes separate sleeping room with their own tv. Free breakfast is adequate but could use a few more options. Pool area would be nice if kept clean.

Helpful?
Thank SANDRA C
Melissa R, Director of Sales at Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista South, responded to this review

Thank you for taking the time to review our hotel. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We appreciate you being our guest. More 

Atlanta, Georgia
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed August 7, 2016

First of all this is a takeover hotel so its really dated, ill maintained furniture has stains, the towels we used had yucky red colored stains but they smelled of some detergent or bleach so they were cleaned but just really old and stained. There was litter around on floors and in the elevators. The interiors were stuffy and it... More 

Helpful?
Thank Amruta B
IHGService, Guest Relations Manager at Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista South, responded to this review

Dear Amruta B, Thank you so much for staying with us and for taking the time to write a review about your experience with us. I am pleased to know that you found our staff friendly and our housekeeping service were at par with your expectations. Our goal is to ensure that all our clients leave satisfied and we try... More 

Mobile, Alabama
Level Contributor
38 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed August 5, 2016 via mobile

Hotel is somewhat dated. Not up to Holiday Inn standards. Carpet everywhere was very dirty. Breakfast was pretty good but so many people and ended at 9:30 am!!! There is a strong smell of perfume in the lobby that is horrible for someone with asthma. This is the second Holiday Inn that I have stayed in recently that has the... More 

Helpful?
2 Thank LizG80
Melissa R, Director of Sales at Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista South, responded to this review

Thank you for taking the time to review our hotel and for being our guest. We are sorry for the shortfalls you have experienced during your stay with us. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. Once again, thank you for staying... More 

Cocoa Beach, Florida
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed July 23, 2016 via mobile

Rooms, very clean, bathroom nice and big and price was not bad considering it's Orlando area. Maid made sure we had plenty of towels. Very easy to get to ( traffic times are horrible around that area unfortunately, but that's Orlando) Lots of shopping and food options around.

Helpful?
Thank Lisa B
HotelRep12, General Manager at Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista South, responded to this review

Dear Lisa, We are happy to hear you enjoyed your stay with us and that our staff was helpful. We were glad to be of service to you and hope to see you again. Sincerely, Heta P. General Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express & Suites Hotel Orlando Lake Buena Vista South. Our hotel offers free hot breakfast, a free scheduled shuttle to area theme parks, free high-speed Internet, and a free business & fitness center. We are also an official Walt Disney World Good Neighbor hotel located only 2.5 miles from the main entrance to 'Walt Disney World Resort area.' Our hotel provides a free scheduled shuttle to Epcot . From Epcot , transportation is available to Magic Kingdom Park, Disney s Animal Kingdom Theme Park and Disney's Hollywood Studios, Downtown Disney . We also have a free scheduled shuttle to Universal Studios, Sea World & Lake Buena Vista Outlet Mall. With our convenient location you'll find numerous restaurants, shops, and small attractions are either within walking distance or just a short drive away. In addition to our comfortable deluxe rooms, we offer a choice of specialty suites, like KidSuites with private sleeping area and special kids' beds & TV. All rooms feature the new Express Bedding Package and refrigerator/microwave. For a real treat, our two-room Executive Suites offer a king sized bed, separate living area with sofa bed, and wet bar with refrigerator & microwave. Enjoy many hotel amenities including a heated outdoor pool & Jacuzzi, kid s playground and game room. Our hotel meeting rooms total 1100 sq ft-complete with free high-speed Internet access. ... more   less 

Additional Information about Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista South

Address: 3484 Polynesian Isle Blvd, Kissimmee, FL 34746-4654
Location: United States > Florida > Central Florida > Kissimmee
Price Range: $74 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista South 2.5*
Number of rooms: 148
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Also Known As:
Holiday Inn Express Kissimmee
Holiday Inn Kissimmee
Hotel Style:
#3 Green Hotel in Kissimmee
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