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Westgate Towers Resort

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Westgate Towers Resort
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552 Reviews from our TripAdvisor Community

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Showing 494: English reviews
Pawtucket, Rhode Island
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

I am on the last day of my stay 11 day at Westgate Towers. The front desk staff was very helpful, NEVER rude or short with me and extremely accommodating. The room was clean, although I would recommend running the jets on the Jacuzzi tub through a full tub of water before using. I had the studio with two beds... More 

Helpful?
Thank Evangelist M
WestgateGuestRels, Guest Relations Manager at Westgate Towers Resort, responded to this review

Thank you for your feedback. We are happy to hear how much you enjoyed your stay at our Westgate Towers. We really appreciate your comments as we are always looking for areas of improvement in order to provide our guests with the best experience possible. We hope that the next time you visit us we are able to meet and... More 

1 review
3 of 5 stars Reviewed 4 days ago NEW via mobile

The hotel/resort is okay it self. It is one of several of their resort properties. They check in was easy and the people were very friendly. Part of this is to get you signed up for a free breakfast with the promise of access to all their amenities and free lunch. The catch is you have to put an extra... More 

Helpful?
Thank Brantley J
WestgateGuestRels, Guest Relations Manager at Westgate Towers Resort, responded to this review

Thank you for your feedback. It was our delight to have you stay us. We understand you had some concerns during your stay. Guest feedback is vital, so that we can provide the best service we can. We appreciate you choosing us for your stay and hope you provide us with the pleasure again in the future. Allie More 

Pittsburgh, Pennsylvania
Level Contributor
206 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We were there for just one night in the off season and the hotel was undergoing some remodeling work. We got a suite for a very good price. It was very spacious with a fully equipped kitchen, living room two bedrooms and two and a half baths. It was nice, but decorated as a typical generic hotel. They are a... More 

Helpful?
Thank USAtouristcom
WestgateGuestRels, Guest Relations Manager at Westgate Towers Resort, responded to this review

Thank you so much for sharing your experience. We are so happy that you had a great time. All of our staff is there to make you feel comfortable and we strive for our staff to be very friendly, helpful and knowledgeable. We are thrilled you were able to take advantage of our great location and enjoy our resort amenities.... More 

Hernando, Mississippi
1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

Nice stay at the Westgate Towers. Mrs Gotay was very helpful and accommodating. Clean hotel with nice rooms. The hotel is under some construction, but it was no bother to us. Thanks for all of the help!

Helpful?
Thank jwalley1
WestgateGuestRels, Guest Relations Manager at Westgate Towers Resort, responded to this review

We appreciate your responses concerning your stay with Westgate Towers. It is a real pleasure to know we have succeeded in providing a quality vacation experience that exceeded your expectations. Our team members take great pride in providing great service to all our guests. On behalf of the entire Westgate Team, thank you for staying with us and we look... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I had a great time and the Westgate Towers staff was superb. Thank you to Ms. Merari and Ms. Yovi for all of your support, help and accommodations for me and my family. I highly recommend this location as it was clean, everyone was professional and pleasant. Our room was right off to the pool and the views were amazing!... More 

Helpful?
Thank Tracy D
WestgateGuestRels, Guest Relations Manager at Westgate Towers Resort, responded to this review

First we would like to thank you for staying with us. Coupling exemplary service with praiseworthy facilities is all part of our mission to provide you, our guest, with an excellent vacation. It is great to hear how Ms. Merari and Ms. Yovi were able to enhance your overall stay. We trust that you will continue to stay in our... More 

New Windsor, New York
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I arrived at the resort and as I walked through the door I was greeted with genuwine hellos.The person that really stood out was the manager on duty patricia feliz.She was very professional and accomodating to all questions very friendly and treated me well which made my stay very enjoyable

Helpful?
Thank smoovg
WestgateGuestRels, Guest Relations Manager at Westgate Towers Resort, responded to this review

Thank you for sharing your experience with us. We are happy to hear you had a great time, and that our friendly professional staff had an opportunity to enhance your overall stay experience. Thank you for choosing to stay with us and we hope to see you again soon. Allie More 

Bloomington, Indiana
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We're very happy that we chose this hotel. The staff was immensely helpful and so nice in greeting us right as we entered the front door every day. After you check in, they send you to a few other desks nearby to get your welcome package with cookies, local delivery flyers, resort map, and other helpful information. The resort even... More 

Helpful?
Thank Jordan B
WestgateGuestRels, Guest Relations Manager at Westgate Towers Resort, responded to this review

Thank you for taking the time to share your feedback with us. It brings us delight to learn that you were able to find satisfaction in our friendly and helpful staff, clean and spacious units, and great number of resort amenities offered to our guests. We not only aim to excel in all areas of our resort, but do our... More 

Kendall, Florida
Level Contributor
4 reviews
2 of 5 stars Reviewed July 25, 2016

This property should be categorized as a rehabbed hotel instead of a resort. The rooms are run down and a bit dated. Not bad for a one night stay; but; disappointing if you were expecting a relaxing week at a traditional resort.

Helpful?
Thank Yanine M
WestgateGuestRels, Guest Relations Manager at Westgate Towers Resort, responded to this review

Thank you for your feedback. We take all of our guests’ comments into consideration as we are always looking for areas to improve. It is unfortunate to hear we may have failed to meet your expectations on your last visit. Thank you for sharing these details with us as we will share them with our management for review. We hope... More 

Roanoke, Virginia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 19, 2016

Our 2 bedroom villa was very spacious and clean when we arrived. The kitchen was adequately setup for our needs. Was it like home, no, did not expect it to be but it did meet our needs. The children had several pools available to them to keep them happy. I have to admit the service staff, although very friendly, did... More 

Helpful?
Thank Sandra W
WestgateGuestRels, Guest Relations Manager at Westgate Towers Resort, responded to this review

Thank you for sharing your vacation experience with us. Nothing pleases us more than knowing our guests enjoyed a relaxing stay at our resort. It is great your children were able to enjoy the pools and that your unit met your needs. We appreciate this opportunity to improve, and will work to exceed your expectations on what we hope will... More 

Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed July 15, 2016 via mobile

They charge for wifi in a very unfair way. 10 dollars per day per device. They will also try to take you to a timeshare presentation and sell you things that you don't need, usually by offering discounted Park tickets. The fitness center in Westgate towers is a mockery (it's treadmills only). You can smell the marihuana on the air... More 

Helpful?
1 Thank Juan Carlos C
WestgateGuestRels, Guest Relations Manager at Westgate Towers Resort, responded to this review

Thank you for your feedback. It is unfortunate to hear your stay at our resort was less than exceptional. Our property is proud to offer Wi-Fi for our guests at a nominal daily or weekly fee; this service is complimentary to all of our owners, we regret this may have inconvenienced you. Our cardio room offers treadmills and elliptical, guests... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Internet
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Restaurant
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Self-Serve Laundry
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Oversized Villas with All the Comforts of Home Westgate Towers Resort in Kissimmee, Florida, is a Disney area hotel that offers guests all the comforts of a fully furnished home with accommodations ranging from studios to spacious one- and two-bedroom villas, all within minutes of Orlando's world-famous theme parks and attractions. With a variety of onsite amenities, including three heated outdoor pools, your dream vacation is waiting at Westgate Towers Resort! ... more   less 

Additional Information about Westgate Towers Resort

Address: 7600 W Irlo Bronson Pkwy, Kissimmee, FL 34747
Location: United States > Florida > Central Florida > Kissimmee
Price Range: $75 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Westgate Towers Resort 3.5*
Number of rooms: 106
Reservation Options:
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Also Known As:
Westgate Towers Hotel Kissimmee
Westgate Hotel Kissimmee
Westgate Resort Kissimmee
Hotel Style:
#10 Business Hotel in Kissimmee
#13 Top resorts Hotel in Kissimmee
#14 Romantic Hotel in Kissimmee
#19 Family Hotel in Kissimmee
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