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Westgate Towers Resort

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Westgate Towers Resort
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544 Reviews from our TripAdvisor Community

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Showing 487: English reviews
Kendall, Florida
Level Contributor
4 reviews
2 of 5 stars Reviewed 4 weeks ago

This property should be categorized as a rehabbed hotel instead of a resort. The rooms are run down and a bit dated. Not bad for a one night stay; but; disappointing if you were expecting a relaxing week at a traditional resort.

Helpful?
Thank Yanine M
WestgateGuestRels, Guest Relations Manager at Westgate Towers Resort, responded to this review

Thank you for your feedback. We take all of our guests’ comments into consideration as we are always looking for areas to improve. It is unfortunate to hear we may have failed to meet your expectations on your last visit. Thank you for sharing these details with us as we will share them with our management for review. We hope... More 

Roanoke, Virginia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 19, 2016

Our 2 bedroom villa was very spacious and clean when we arrived. The kitchen was adequately setup for our needs. Was it like home, no, did not expect it to be but it did meet our needs. The children had several pools available to them to keep them happy. I have to admit the service staff, although very friendly, did... More 

Helpful?
Thank Sandra W
WestgateGuestRels, Guest Relations Manager at Westgate Towers Resort, responded to this review

Thank you for sharing your vacation experience with us. Nothing pleases us more than knowing our guests enjoyed a relaxing stay at our resort. It is great your children were able to enjoy the pools and that your unit met your needs. We appreciate this opportunity to improve, and will work to exceed your expectations on what we hope will... More 

Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed July 15, 2016 via mobile

They charge for wifi in a very unfair way. 10 dollars per day per device. They will also try to take you to a timeshare presentation and sell you things that you don't need, usually by offering discounted Park tickets. The fitness center in Westgate towers is a mockery (it's treadmills only). You can smell the marihuana on the air... More 

Helpful?
1 Thank Juan Carlos C
WestgateGuestRels, Guest Relations Manager at Westgate Towers Resort, responded to this review

Thank you for your feedback. It is unfortunate to hear your stay at our resort was less than exceptional. Our property is proud to offer Wi-Fi for our guests at a nominal daily or weekly fee; this service is complimentary to all of our owners, we regret this may have inconvenienced you. Our cardio room offers treadmills and elliptical, guests... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 14, 2016 via mobile

We only had problems A/C not working For a coffee you have to take the car tbey wont give you one When i complained for the not working drinking machines an employe told me "Go to the store its cheaper" We complained for the A/C four times and in 3 days of stay it worked for 20 hours We had... More 

Helpful?
Thank Rafael K
WestgateGuestRels, Guest Relations Manager at Westgate Towers Resort, responded to this review

Thank you for your review. We strive to provide an exceptional vacation experience that exceeds guest’s expectations and we apologize that we fell short during your stay. We will certainly share your review with our staff, as we are always looking for areas to improve. We hope this experience will not prevent you from visiting us again. Allie More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 9, 2016

I am actually an owner at this property but have never stayed here. We stayed at the Westgate palace but we visited the towers while we were there. They had just finished installing new carpet in the hallways here and it looked very nice. They 2 bedroom suite (which we are an owner of) is very spacious with nice size... More 

Helpful?
Thank Tom G
WestgateGuestRels, Guest Relations Manager at Westgate Towers Resort, responded to this review

Thank you for your review. It is always great to hear when our owners are enjoying the investment they have made with us. We are so pleased to hear how much you enjoyed your unit along with our onsite amenities. We appreciate you being part of the Westgate Resorts family and we hope to see you again soon. Allie More 

St. Marys, Georgia
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed July 6, 2016

Lacking in activity, very dated rooms, service personnel were friendly but didn't do their jobs until we asked three times. Service at Drafts restaurant was poor, the sales center personnel were snappy and rude. We've owned timeshare since 1998 at another resort and have been looking for the past few years to add an additional property. THIS is not an... More 

Helpful?
2 Thank tthimlar
WestgateGuestRels, Guest Relations Manager at Westgate Towers Resort, responded to this review

Thank you for your feedback. It is unfortunate to hear you were unable to enjoy your stay at our property. We take all comments seriously and share them with our staff, so we may resolve any and all issues. Please know that although you may have experienced some issues, we are always looking to improve our guests' overall experience. We hope... More 

Staunton, Virginia
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed June 28, 2016

We stayed there for a week, took our 2 grandchildren to Disney which was a short drive away. We stayed in a 2BR unit that had 3 full baths with 2 jetted tubs. The kitchen was well stocked, the unit was clean, staff was friendly. Several pools on the property (the kids had as much fun there as they did... More 

Helpful?
Thank Cindy51576
WestgateGuestRels, Guest Relations Manager at Westgate Towers Resort, responded to this review

Thank you for sharing your comments with us. It brings us happiness to learn that you and your family were able to enjoy of our prime location, fully equipped unit, and all of our resort amenities offered. We do offer Wi-Fi complimentary to our Westgate Owners, and offer different purchase options to our guests that stay with us to best... More 

Florianopolis, SC
Level Contributor
55 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed June 19, 2016

The Westgate Resorts works basically with two modalities: you can make a reservation as a guest or you can "buy an apartment" is allowed to use one or two weeks per year. It's a good alternative for who is looking for an accommodation with good price, since it has a better price in comparison with other accommodations in Orlando. It... More 

Helpful?
Thank LucasHelal
WestgateGuestRels, Guest Relations Manager at Westgate Towers Resort, responded to this review

Your comments are appreciated. We are disappointed to see that you may have had a less than exceptional experience with us at our resort. We aim to excel in all areas of our resort, and hope that any concerns were expressed to our resort management. Your comments regarding our dining options will assist us to further improve ourselves for our... More 

Grand Rapids, Michigan, United States
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed June 14, 2016

We had a studio. While this wasn't a five star resort it was clean, comfortable, and nice. If you can get a bargain then this place is certainly worth it. I have extremely high standards but for the price we paid this exceeded my expectations. They were starting some renovations after we left, while it was a bit dated everything... More 

Helpful?
Thank JGH509
WestgateGuestRels, Guest Relations Manager at Westgate Towers Resort, responded to this review

Thank you for taking the time to share your review. We are pleased to see that you found satisfaction in our cleanliness and comfort. It does disappoint us to see that you may have had a less than a 5-star experience; we are currently working very hard to update our resort for the utmost comfort of our guests. Your complete... More 

Eastman, GA
Level Contributor
110 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed June 11, 2016

This is our favorite place to stay in Orlando! We returned for the second time this year. The staff is so accommodating. We requested and received our same room because we loved the location. Although there are three pools, a playground, an arcade, grills, etc., it is also quiet and peaceful just to sit out on your patio and read... More 

Helpful?
1 Thank HappyTraveler5752
WestgateGuestRels, Guest Relations Manager at Westgate Towers Resort, responded to this review

Thank you for returning to our Westgate Towers Resort. We are so thrilled to read that you have once again, been impressed by our accommodating staff, resort amenities, and your fully equipped unit. We aim to be your home away from home. We cannot wait to see you again! Nat More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Internet
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Restaurant
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Self-Serve Laundry
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Oversized Villas with All the Comforts of Home Westgate Towers Resort in Kissimmee, Florida, is a Disney area hotel that offers guests all the comforts of a fully furnished home with accommodations ranging from studios to spacious one- and two-bedroom villas, all within minutes of Orlando's world-famous theme parks and attractions. With a variety of onsite amenities, including three heated outdoor pools, your dream vacation is waiting at Westgate Towers Resort! ... more   less 

Additional Information about Westgate Towers Resort

Address: 7600 W Irlo Bronson Pkwy, Kissimmee, FL 34747
Location: United States > Florida > Central Florida > Kissimmee
Price Range: $87 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Westgate Towers Resort 3.5*
Number of rooms: 106
Reservation Options:
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Also Known As:
Westgate Towers Hotel Kissimmee
Westgate Hotel Kissimmee
Westgate Resort Kissimmee
Hotel Style:
#10 Business Hotel in Kissimmee
#13 Top resorts Hotel in Kissimmee
#14 Romantic Hotel in Kissimmee
#19 Family Hotel in Kissimmee
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