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Gaylord Palms Resort & Convention Center

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Gaylord Palms Resort & Convention Center
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3,806 Reviews from our TripAdvisor Community

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Showing 3,693: English reviews
Arlington, Virginia
Level Contributor
90 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed at the Gaylord Palm for a conference. It's a great place with great service. Pros - professional folks at check-in and everywhere else on the property, excellent adult only pool (one of the best I have seen!) - oh and thank you thank you thank you for having it as an adult only option, perfectly clean and maintained room... More 

Helpful?
Thank Recruiting
Missouri
Level Contributor
58 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This place is simply amazing. From check in to check out. You will never want to check out actually. They will bring your towels and bath robes just by callimg the fromt desk. They actually haul your bags up to your room and unpack them for you. When your done checking out your room, go visit the atrium and walk... More 

Helpful?
Thank Interbay
Miami
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Beautiful place Unbelievable beauty Won't be disappointed if you stay here during the Christmas Holidays You don't feel like you are inside a hotel Nice restaurants to eat and shops available Wonderful displays of animals

Helpful?
Thank Tan S
Albany, New York
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My mother and I stayed here before leaving on a cruise. We arrived from the airport around 3pm and had absolutely no reason to leave. The room was beautiful- this is a Marriott property. Adult only pool was huge, and the pool for kids had a giant movie screen that was showing Hook- how fun! We had dinner at the... More 

Helpful?
Thank aemt006
Indianapolis, Indiana
1 review
4 of 5 stars Reviewed 4 days ago NEW via mobile

My family and I stayed over the 4th of July. The resort was definitely busier over the weekend and holiday. The pool area was much less crowded mid-week. The main play area is more for kids under 10 and there was a smaller part for those 3 and under. There was also a separate pool for 18 and over. I... More 

Helpful?
Thank Jen08989
Orlando
Level Contributor
39 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We had a delightful weekend with our preschooler and toddler. The hotel has so much for young kids to explore. The pool was perfect for our family with the shallow, zero entry pool. We could all play and swim together for quite some time because both kids could stand. My preschooler discovered the water slide and was hooked for hours.... More 

Helpful?
Thank ZannieP
Hasbrouck Heights, New Jersey, United States
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed there for 5 days. Great location 15 minutes from universal. Hotel is beautiful and staff is very friendly. Room was clean and beds were comfortable. Definitely recommend for families. There are 3 pools one is for adults only.

Helpful?
Thank Melissa P
Janesville, Wisconsin
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

While the lobby and atrium are beautiful, that's not enough to give this location the title of "resort". Little to do once you've strolled the lobby once or twice. The standard rooms are quite small. There is nothing within walking distance of this hotel. The only plus I would give it would be for the adults-only pool. There were plenty... More 

Helpful?
Thank DMZ10239
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Dear DMZ10239, We sincerely appreciate the time you took to comment on your recent stay. We are glad to hear that you found our pools very nice as well as the resort. We are, however, deeply disappointed to hear that you were not satisfied with your entire experience. We strive to ensure each customer has a flawless guest experience and... More 

Tampa, Florida
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

I want to start off by saying that this hotel is absolutely gorgeous inside. We have stayed here many times in the past mainly at Christmas time when they have ICE. It's absolutely beautiful. We decided to try this resort during the summer specifically to utilize their pool and splash park for our daughter. I looked at several other hotels... More 

Helpful?
1 Thank RoxyAva123
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Dear RoxyAva123 - Thank you for taking the time to comment on your most recent stay. We appreciate you providing so much detail regarding your concerns. I have contacted you via private message with my contact information so I can collect some additional information from you. I look forward to hearing from you soon. Mindy S., Customer Care Specialist More 

Jenks, Oklahoma
Level Contributor
111 reviews
108 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed here during a conference my husband had....he is Silver Elite and asked for a atrium room or an upgrade and we were offered one for additional 150+ per night, loyalty doesn't seem to get you anywhere here. Hotel itself is huge. Lots of restaurant options all of which are pricey. Location is good if you want to be close... More 

Helpful?
2 Thank Heard
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Dear Heard - We genuinely appreciate the time you took to comment on your recent stay and thank you for being a valued Marriott Rewards Silver Elite Member --- your loyalty to our brand is much appreciated. I sincerely apologize you weren't recognized and appreciated during your recent visit. The level of service you experienced is certainly not our standard.... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Just minutes from Central Florida's world-famous theme parks, including Walt Disney World, Sea World and Universal Orlando, the 1,406-room Gaylord Palms Resort is the ideal destination for leisure and business travelers alike. This spectacular resort features 4.5 Acres of beautifully manicured gardens and themed environments beneath a signature glass-covered atrium. On-site leisure and recreation opportunities abound with the Cypress Springs Family Fun Water Park, featuring a multi-level water playground and four water slides; the adults-only South Beach Pool; Forbes Travel Guide's Four Star Relache Spa & Salon; Wreckers Sports Bar, featuring a two-story sports screen; and a 24 hour fitness center. And with eight restaurants and lounges ranging from fine dining at Old Hickory Steakhouse to casual poolside fare at SandBar, Gaylord Palms offers something for every appetite ... more   less 

Additional Information about Gaylord Palms Resort & Convention Center

Address: 6000 W. Osceola Pkwy., Kissimmee, FL 34746-4414
Location: United States > Florida > Central Florida > Kissimmee > Gaylord Palms Resort and Convention Center
Price Range: $189 - $357 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gaylord Palms Resort & Convention Center 4*
Number of rooms: 1406
Reservation Options:
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Also Known As:
Gaylord Palms Hotel Kissimmee
Gaylord Resort
Gaylord Palms Resort Orlando
Gaylord Palms Orlando
Hotel Style:
#3 Luxury Hotel in Kissimmee
#3 Business Hotel in Kissimmee
#3 Spa Hotel in Kissimmee
#5 Romantic Hotel in Kissimmee
#7 Top resorts Hotel in Kissimmee
#12 Family Hotel in Kissimmee
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