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Gaylord Palms Resort & Convention Center

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Gaylord Palms Resort & Convention Center
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4,223 Reviews from our TripAdvisor Community

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Showing 4,094: English reviews
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Washington DC, District of Columbia
Reviewed today NEWvia mobile

Not a big fan. For the money I've stayed at 5 star resorts with 5 star staff. The place is poorly laid out. They have outdated signs that make it very difficult to get around. How about putting a sign up that says "Arcade" for my son? I had to call 5 times to get someone to come and clean...

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Helpful?
Thank Adam D
TacomaLuv
Reviewed yesterday NEW

Really didn't enjoy my stay here. It is like being trapped inside a boring, bland Biodome with bad recycled airplane air. Also everything on premises is absurdly overpriced. The restaurants on site are outrageously expensive and insipid food. I wouldn't recommend staying here if you can avoid it. Staying here for a work conference felt like being trapped in the...

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1Thank TacomaLuv
Dryden, Michigan
Reviewed 6 days ago NEW

Stayed for a night waiting for our cruise to the Caribbean. Nice water park style pool. They had a very clean hotel and beautiful atrium courtyard reminiscent of the St Augustine style courtyards. My family and I loved this place and may consider coming for a whole week stay.

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Helpful?
Thank james f
Orlando, United States
Reviewed 6 days ago NEW

I love this place and there is so much to see inside of it, and now they have a water park even, and they have a Koy pond and a lake inside, and thousands of trees and plants, and so many restaurants very nice place

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Helpful?
Thank Ralph L
Ontario
Reviewed 6 days ago NEWvia mobile

ICE! Featuring A Charlie Brown Christmas was a spectacular display of artistry and ingenuity. The designs were spectacular. The colors were vibrant. It was hard to believe it was made from ice. The ice bar was fun and the bartender was friendly. Every year the Gaylord hotel puts this spectacle together. The hotel is beautiful with a walking trail meandering...

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Helpful?
Thank CSCTravelAgentKim
Ft. Lauderale
Reviewed 1 week ago via mobile

My family of 3 plus college-age nephew came here for a 3 day weekend to experience ICE. The hotel itself was nice enough, though really crowded. I'm sure because of the time of year...it was mid-Dec after all. I think after hearing all the hype from friends who've been, I may have been expecting more. Finding parking and lugging our...

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Helpful?
Thank bashigyal
Fort Walton Beach, Florida
Reviewed 1 week ago

Short of some of Disney's luxury hotels this is the best I have stayed at in the Orlando area. Great location close to Walt Disney world and just a couple minutes from Highway 92. The ambiance is amazing from the second you pull in the driveway.. Food is awesome although be ready for the price. Service is great.

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Helpful?
Thank jb0les
Charlotte, North Carolina
Reviewed 1 week ago

We recently stayed at the Gaylord Palms in Kissimmee for a business conference. For the most part the property is 5 star, but in small ways it is missing the mark. The good - It's beautiful. It has nice, clean, spacious rooms and bathroom. Attentive housekeeping. Very nice front desk and concierge staff. Great pool areas, children's water park and...

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Helpful?
3Thank Debbi D
Hudson, Ohio
Reviewed 1 week ago

Stayed here recently for a conference. For those not familiar, this is part of the Marriott family of hotels. Facility is quite detailed and very clean. Ample room and restaurants. Also offers 24hour room service, albeit a limited menu but certainly good enough for late night cravings. Related to the convention center- only drawback is there are no restrooms within...

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Thank Scott L
Reviewed 1 week ago

Hated the enclosed dome of the hotel area and fake rocks etc.. Lots of noise and two nights I was kept awake till midnight with people below my room at the restaurant. Insist on an outward facing room at all costs. Also was not able to get my preference in rooms. Finally, it is part of Marriott, but that was...

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Helpful?
1Thank Marc B
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Dear Marc B, We sincerely appreciate the time you took to comment on your recent stay. We are deeply disappointed to hear that you were not satisfied with your entire experience. We strive to ensure each customer has a flawless guest experience and we’re very sorry we did not provide this for you. Please be assured that your comments are...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Just minutes from Central Florida's world-famous theme parks, including Walt Disney World, Sea World and Universal Orlando, the 1,406-room Gaylord Palms Resort is the ideal destination for leisure and business travelers alike. This spectacular resort features 4.5 Acres of beautifully manicured gardens and themed environments beneath a signature glass-covered atrium. On-site leisure and recreation opportunities abound with the Cypress Springs Family Fun Water Park, featuring a multi-level water playground and four water slides; the adults-only South Beach Pool; Forbes Travel Guide's Four Star Relache Spa & Salon; Wreckers Sports Bar, featuring a two-story sports screen; and a 24 hour fitness center. And with eight restaurants and lounges ranging from fine dining at Old Hickory Steakhouse to casual poolside fare at SandBar, Gaylord Palms offers something for every appetite ... more   less 

Additional Information about Gaylord Palms Resort & Convention Center

Address: 6000 W. Osceola Pkwy., Kissimmee, FL 34746-4414
Location: United States > Florida > Central Florida > Kissimmee > Gaylord Palms Resort and Convention Center
Price Range: $221 - $430 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gaylord Palms Resort & Convention Center 4*
Number of rooms: 1416
Reservation Options:
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Also Known As:
Gaylord Palms Hotel Kissimmee
Gaylord Resort
Gaylord Palms Resort Orlando
Gaylord Palms Orlando
Hotel Style:
#3 Spa Hotel in Kissimmee
#3 Business Hotel in Kissimmee
#4 Luxury Hotel in Kissimmee
#5 Romantic Hotel in Kissimmee
#8 Top resorts Hotel in Kissimmee
#12 Family Hotel in Kissimmee
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Questions & Answers

Here's what travelers have asked, with answers from Gaylord Palms Resort & Convention Center staff and other travelers.
55 questions
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Questions? Get answers from Gaylord Palms Resort & Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Get a multi bed room.”
 of 5 bubbles jamesfK6069XS, 6 days ago | Read review
“Ask for a lobby room and choose from the variety of themes.”
 of 5 bubbles jb0les, 1 week ago | Read review
“ask for an interior view room. the waterfalls provide a bit of white noise for better sleep.”
 of 5 bubbles scottl578, 1 week ago | Read review
“Facing outside.”
 of 5 bubbles marcbE631LV, 1 week ago | Read review
“Atrium rooms have a great in room experience. non atrium rooms are nice and the climate controlled atrium can still be enjoyed by strolling.”
  • View from walk inside atrium
 of 5 bubbles maryaU7784HH, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question