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Gaylord Palms Resort & Convention Center

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4.0 of 5 stars 3,910 Reviews
#16 of 160 Hotels in Kissimmee
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6000 W. Osceola Pkwy., Kissimmee, FL 34746-4414
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3,910 Reviews from our TripAdvisor Community

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Showing 3,790: English reviews
Indianapolis, Indiana
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Dude there's tiny gators in the atrium! ”
5 of 5 stars Reviewed 3 days ago NEW via mobile

The rooms are super nice and spacious. I had stayed at the Gaylord Opryland in the past and already had a general idea on what to expect. It's easy to get a little lost so if you're not familiar with the property I would suggest grabbing a map. There's an over 18 pool with a bar and waitstaff. You can... More 

Helpful?
Thank bethany384
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Surprisingly Engaging”
5 of 5 stars Reviewed 4 days ago NEW

I was surprised that the Gaylord kept me entertained. Yes, mainly for a fee, but there were activities that were free and entertaining for both kids and adults. Though there are plenty of paid services from the spa, the free activities include holding baby gators, learning and watching the feeding of the various aquatic fishes and reptiles, touring the botanics... More 

Helpful?
1 Thank Natalie B
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Not as good as advertised”
1 of 5 stars Reviewed 5 days ago NEW via mobile

I stayed at the Gaylord palm and I didn't like it. Their buffet is expensive for the quality of food. There is nothing within walking distance. I don't recommend it. I found it hard to get a ride from the hotel when I was planning to go to universal studios

Helpful?
Thank Nasser I
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Dear Nasser I, Thank you very much for making us aware of your recent experience at the resort. We truly apologize for any inconsistencies in service during your stay with us. Providing only the best service is something we strive for, and we are truly sorry that this was not reflected during your visit. Please be assured that your comments... More 

Southwest Gulf Coast, Florida
Level Contributor
72 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Great property for kids and adults alike.”
5 of 5 stars Reviewed 5 days ago NEW

What a great property to spend a day. The pool has an amazing kids areas and sides. The prices are comparable to others in the Orlando vicinity. This was our first stay at this brand, and we truly enjoyed the setting, the stay, and the location. A standard room is more than enough, you seriously do not need a balcony... More 

Helpful?
Thank Dimashqi2020
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“No Uber on the way out”
1 of 5 stars Reviewed 5 days ago NEW

I stayed at Gaylord with co-workers for a couple of nights, and for my surprise, Uber is not allowed to pick up there. I was told and forced by an employee to use the black car service, which is 4x more expensive. Management should take a close look at this situation. It's my opition to use wherever I want. The... More 

Helpful?
Thank Gustavo C
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Dear Gustavo C, Thank you for taking the time to comment on your recent stay. I sincerely apologize for your experience and for the information that was shared with you. I am going to be sending you a private message to collect some additional information so we can follow up on the information that was shared with you regarding Uber.... More 

Horley, United Kingdom
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Relaxing but expensive”
4 of 5 stars Reviewed 1 week ago NEW

We stayed here for 2 nights in September 2016 First impression was gorgeous. Trying to find a way into the car park wasn't easy, and trying to find the main desk,slightly harder. It's a huge complex and easy to get lost at first. Our room was lovely. Very spacious and very comfortable. The adults pool and pool bar was lovely... More 

Helpful?
Thank Liz W
Austin, Texas
Level Contributor
68 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Visited as part of conference”
4 of 5 stars Reviewed 1 week ago via mobile

This was a nice hotel/resort. Lots of onsite restaurants, shops, and entertainment. It was off season so it was pretty empty, except for our convention attendees. I would avoid the Old Hickory Steakhouse. It was extremely expensive and the food was just average. I would find a way to leave the resort if you want a good steak and get... More 

Helpful?
Thank daviddf3
Level Contributor
56 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Enough is enough”
1 of 5 stars Reviewed 1 week ago via mobile

After years of having a wonderful relationship with the Gaylord, my team is tired of the mediocrity of service and added expense. Plus we ate at Moor and it was only okay, and after receiving our $1200 dinner bill we noticed the tip was included but had not mentioned to us...too many Central Florida choices, look elsewhere!

Helpful?
2 Thank TalkGeorge
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Dear TalkGeorge, Thank you so much for taking the time to share this feedback. . We are deeply disappointed to hear that you were not satisfied with your entire experience. We strive to ensure each customer has a flawless guest experience and we’re very sorry we did not provide this for you. Please be assured that your comments are not... More 

West Palm Beach
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Weekend Getaway”
5 of 5 stars Reviewed 1 week ago via mobile

Two day weekend getaway in a fabulous resort hotel. One of the best resorts I have stayed in. Direct access to Disney just a few miles away. Great amenities and fun activities all over the resort. Perfect for families or solo adults. Many fine restaurants on property from sports bar to steak house. Lots to do and see. Hotel staff... More 

Helpful?
Thank Tomeppa
Miami, Florida
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Grand Time in the Grand Palms!”
5 of 5 stars Reviewed 1 week ago

This is a very nice hotel, it is as the name suggests Grand. I wouldn't say its a 5 star but definitely 4. The indoor atrium and live reptiles exhibit was pretty cool. The Steak house restaurant has probably the best steak I have ever had and I would return just for the food. The only thing that I saw... More 

Helpful?
Thank 880travelingtraveler
Questions? Get answers from hotel staff and past guests. Ask a question

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    Amenities

    Highlights
    • Pool
    • Room Service
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    GreenPartner Learn More
    About the property
    • Wheelchair access
    • Non-Smoking Hotel
    Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    Room types
    • Suites
    • Non-Smoking Rooms
    • Family Rooms
    In your room
    • Air Conditioning
    Internet
    • Paid Wifi
    • Paid Internet
    • Free Internet
    • Free High Speed Internet ( WiFi )
    Services
    • Business Center with Internet Access
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    Official Description (provided by the hotel)
    Just minutes from Central Florida's world-famous theme parks, including Walt Disney World, Sea World and Universal Orlando, the 1,406-room Gaylord Palms Resort is the ideal destination for leisure and business travelers alike. This spectacular resort features 4.5 Acres of beautifully manicured gardens and themed environments beneath a signature glass-covered atrium. On-site leisure and recreation opportunities abound with the Cypress Springs Family Fun Water Park, featuring a multi-level water playground and four water slides; the adults-only South Beach Pool; Forbes Travel Guide's Four Star Relache Spa & Salon; Wreckers Sports Bar, featuring a two-story sports screen; and a 24 hour fitness center. And with eight restaurants and lounges ranging from fine dining at Old Hickory Steakhouse to casual poolside fare at SandBar, Gaylord Palms offers something for every appetite ... more   less 

    Additional Information about Gaylord Palms Resort & Convention Center

    Address: 6000 W. Osceola Pkwy., Kissimmee, FL 34746-4414
    Location: United States > Florida > Central Florida > Kissimmee > Gaylord Palms Resort and Convention Center
    Price Range: $192 - $367 (Based on Average Rates for a Standard Room)
    Hotel Class:4 star — Gaylord Palms Resort & Convention Center 4*
    Number of rooms: 1406
    Reservation Options:
    TripAdvisor is proud to partner with Marriott, Booking.com, Travelocity, Expedia, Hotwire, Hotels.com, Odigeo and Jetsetter so you can book your Gaylord Palms Resort & Convention Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    Also Known As:
    Gaylord Palms Hotel Kissimmee
    Gaylord Resort
    Gaylord Palms Resort Orlando
    Gaylord Palms Orlando
    Hotel Style:
    #3 Spa Hotel in Kissimmee
    #3 Luxury Hotel in Kissimmee
    #3 Business Hotel in Kissimmee
    #5 Romantic Hotel in Kissimmee
    #7 Top resorts Hotel in Kissimmee
    #12 Family Hotel in Kissimmee
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    Questions & Answers

    Here's what travelers have asked, with answers from Gaylord Palms Resort & Convention Center staff and other travelers.
    47 questions
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    See all questions (47)

    Questions? Get answers from Gaylord Palms Resort & Convention Center staff and past guests.
    Posting guidelines
    Typical questions asked:
    • Can tickets for local attractions be purchased at the front desk?
    • Do you have to pay extra for a mini-fridge?
    • At what time does the pool open each day?

    See which rooms travelers prefer

    “The rooms seemed to be located near two elevators - one to your left and one to your right without having to walk far.”
    of 5 stars nataliebW2995GU, 4 days ago | Read review
    “Standard room is plenty good”
    of 5 stars Dimashqi2020, 5 days ago | Read review
    “There is a fee for services Spa there.”
    of 5 stars 880travelingtraveler, 1 week ago | Read review
    “We had an exterior room at the far end of the hotel (our preference) and it was quiet and easy to still get around the resort.”
    of 5 stars Jamiston, 1 week ago | Read review
    “stay somewhere else”
    of 5 stars waterbaby12016, 2 weeks ago | Read review
    5 of 5
    Questions? Get answers from hotel staff and past guests. Ask a question
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