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Holiday Inn Express & Suites S Lake Buena Vista

Traveler (48)
Pool & Beach (29)
Room & Suite (29)

About

#49 of 159 hotels in Kissimmee
Location
Cleanliness
Service
Value
Experience a vacation of a lifetime in Florida with stunning sunsets, day trips to world-class attractions, palm-lined beaches and warm, friendly service. Welcome to the The Holiday Inn Express & Suites S Lake Buena Vista, one of the best located resorts in Florida to offer an unforgettable vacation. Situated in Kissimmee, our family-friendly hotel is perfectly located within minutes from the magic and excitement of popular attractions including Walt Disney World® Parks & Attractions, Universal Studios Orlando, and SeaWorld Orlando. Enjoy our courtesy shuttle to local attractions! Our desirable location is matched by the level of comfort in each of our guest rooms and the quality of service offered right from the moment you book with us through to checking out. On arriving at The Holiday Inn Express & Suites S Lake Buena Vista, you can unwind after your journey in the privacy of your spacious accommodation before discovering the full range of onsite activities for your pleasure.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Free parking
Bar/Lounge
Breakfast included
Fitness Center with Gym / Workout Room
Breakfast Available
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Heated pool
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
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Room amenities
Air conditioning
Microwave
Refrigerator in room
Room types
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Family
Hotel links
Visit hotel website
Hotel deals

Location

Full view
68Somewhat walkable
Grade: 68 out of 100
71Restaurantswithin 0.75 miles
7Attractionswithin 0.75 miles
73Reviews
14Q+A
9Room tips
Traveler rating
  • 34
  • 15
  • 10
  • 7
  • 7
Time of year
Traveler type
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Popular mentions
We stayed here one night, the toilet was clogged, there were not enough towels, the pool was not heated as it was advertised, the pool slide was not working , there is only one ice machine on the third floor and it was broken, there were no towels at the pool, it was overall
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Response from JanineGSM, Front Office Manager at Holiday Inn Express & Suites S Lake Buena Vista
Responded Oct 9, 2018
Dear aysans05, We are so sorry to hear you were disappointed in your stay. That is certainly not the impression we want to give you, nor is it how we operate on a daily basis. We provide 3 ice machines throughout the hotel for guest's convenience and somehow we were not aware that 1 of the 3 was inoperable. Also, pool towels should be made available to you at the Castaway Cove Adventure Park as you enter the pool gates--we don't keep them freely by each pool. If this was not communicated to you properly I am very sorry. We will take this feedback and work with it to correct these shortcomings as we want all our guests to be satisfied,all the time! Sincerely, Janine Fravel, Guest Services Manager
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+1
Visited this lovely resort for the 2nd time as a timeshare deal. Breakfast was awesome the staff is so helpful and friendly. On site there is a bar with nice drinks and bar food which taste delicious. The resort is opposite a Walmart so you can purchase any missing items. There
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Response from JanineGSM, Front Office Manager at Holiday Inn Express & Suites S Lake Buena Vista
Responded Oct 9, 2018
Dear Krystel, We are so glad you had a great time and what a lovely review! We are delighted to read your review and know that you loved everything about your stay. We make a tremendous effort each day to provide the best of everything because we know it is important to our guests! We are so happy that we exceeded your expectations and we look forward to welcoming you back to the Holiday Inn Express and Suites Orlando S Lake Buena Vista in the future. Thanks a bunch! Janine Fravel Guest Services Manager
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We spent 5 nights here during our Disney World trip. The pools are nice, and the breakfasts are really good, but the staff was unfriendly and the customer service was just bad. One morning after breakfast, we were unable to get back into our room because the electronic door
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Response from JanineGSM, Front Office Manager at Holiday Inn Express & Suites S Lake Buena Vista
Responded Sep 6, 2018
Dear SavannahBeach, I wanted to take a moment and truly apologize for your experience. I am just dumbstruck that you didn't receive the care and concern that you would come to expect from our hotel. I want you to know that I take these concerns very seriously and only wish I had had the opportunity to speak with you directly to correct them. It is completely atypical for our property to not smile, or offer assistance or resolution when our guests encounter a challenge. To be honest, I am just in utter disbelief that you didn't receive even one smile or 1 kind word nor an apology! I have also addressed your housekeeping issues with the department manager and we are committed to improving our ways so that others are not disappointed as you were. Please know that I appreciate your very honest and frank feedback because without it, I cannot remedy the issues. Thank you and again, our apologies. Janine Fravel, Guest Services Manager
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My husband had planned a last minute get away over the labor day weekend our 1st stop was here. We had reservations for Sunday at another Holiday Inn(wish we would of stayed here) when we arrived we were greeted by very friendly staff, our room was nice and fresh, the
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Response from JanineGSM, Front Office Manager at Holiday Inn Express & Suites S Lake Buena Vista
Responded Sep 5, 2018
Dear Loripark, Thanks for your great review! It sounds like you had a fun weekend planned and we were a main contributor to that fun--so yay for you and yay for us! Our staff's friendly, pleasant and accommodating disposition coupled with the amenities is giving us quite the positive reputation around town and we love to prove it to be true! We can't wait to have you back! Thank you for choosing the Holiday Inn Express and Suites Orlando S Lake Buena Vista! Sincerely, Janine Fravel, Guest Services Manager
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A very quiet area. We slept well for the two days we were at the hotel. The breakfast was a blast. My wife and I have been to many hotels over the years but never came across the breakfast choices at this place. It was excellent. The only snag was our room safe kept showing
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Response from JanineGSM, Front Office Manager at Holiday Inn Express & Suites S Lake Buena Vista
Responded Sep 4, 2018
Dear lightzoom, I've been in hospitality for about 15 years now and it never fails to make me smile and feel really happy to read "keep up the standard and the good work." We work hard for our guests and just knowing that you had such a great time and we made a positive impression--well, it just solidifies our efforts and our faith in our work! We really hope you will be back to see us soon and we'll be sure to get those safes 100% functional for your next stay! Thank you so much!
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PRICE RANGE
$109 - $210 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
country inn and suites by carlson orlando-maingate at calypsocountry inn & suites by carlson orlando-maingate at calypso hotel orlandocountry inn orlando maingatecountry inn suites orlando calypso caycountry inn suites kissimmeecountry inn kissimmeekissimmee country inn
FORMERLY KNOWN AS
Inn at Calypso Cay
LOCATION
United StatesFloridaCentral FloridaKissimmee
NUMBER OF ROOMS
162
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