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Holiday Inn Express & Suites S Lake Buena Vista

Traveler (42)
Pool & Beach (29)
Room & Suite (27)

About

#49 of 160 hotels in Kissimmee
Location
Cleanliness
Service
Value
Experience a vacation of a lifetime in Florida with stunning sunsets, day trips to world-class attractions, palm-lined beaches and warm, friendly service. Welcome to the The Holiday Inn Express & Suites S Lake Buena Vista, one of the best located resorts in Florida to offer an unforgettable vacation. Situated in Kissimmee, our family-friendly hotel is perfectly located within minutes from the magic and excitement of popular attractions including Walt Disney World® Parks & Attractions, Universal Studios Orlando, and SeaWorld Orlando. Enjoy our courtesy shuttle to local attractions! Our desirable location is matched by the level of comfort in each of our guest rooms and the quality of service offered right from the moment you book with us through to checking out. On arriving at The Holiday Inn Express & Suites S Lake Buena Vista, you can unwind after your journey in the privacy of your spacious accommodation before discovering the full range of onsite activities for your pleasure.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Free parking
Bar/Lounge
Breakfast included
Fitness Center with Gym / Workout Room
Breakfast Available
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Heated pool
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Family
Hotel links
Visit hotel website
Hotel deals

Location

Full view
68Somewhat walkable
Grade: 68 out of 100
71Restaurantswithin 0.75 miles
7Attractionswithin 0.75 miles
71Reviews
14Q+A
9Room tips
Traveler rating
  • 33
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  • 7
  • 6
Time of year
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Popular mentions
This hotel is situated v close to sea world , very well equipped rooms with a balcony . The breakfast spread is awesome and the swimming pool adds to the recreation with the gym facility . It’s a good place for groups .
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Did not replace towels two days in a row. Had to call and get them delivered. Never cleaned the room on the last night. They just completely forgot. We left the room at 0930am and returned at 430pm to a dirty and unmade room. Cleaning staff had left for the day. The pool opens
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Response from JanineGSM, Front Office Manager at Holiday Inn Express & Suites S Lake Buena Vista
Responded Apr 1, 2019
Dear Paul1105, Thank you for your review and feedback on our property. I am so sorry to see that you did not receive towels for 2 days in a row--that is certainly not our standard for our guests as daily housekeeping is provided. I do have a record of your room being attempted to be cleaned at a certain point but a request for a later time had been made on 2 separate occasions. I apologize for the disconnect but please be advised that this was not intentional. Our pools are open daily from 8:00 am-11:00 pm and towels should have been made available to you at the tiki hut--I will follow up to find out why this was not the case. We strive to provide the best, most memorable experiences for our guests and we hope that we may be able to serve you again in the future. Again, my apologies for a less than satisfactory stay.
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My family and I stayed at this hotel while we were visiting Disney. First off the location is excellent! If you're driving to Disney it's literally like a 7 minute drive ($1 toll) they also have a shuttle to and from Disney which has 3 departure times and only 1 return time,
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Response from JanineGSM, Front Office Manager at Holiday Inn Express & Suites S Lake Buena Vista
Responded Mar 7, 2019
Dear ningram86, We love reading such a thorough and upbeat and satisfied review from our guests! It seems like you were able to take advantage of every amenity we offer and be part of the amazing location as well--we are thrilled to have earned your recommendation. Now my goal is to make sure that you are getting 100/100 service from ALL staff members,and we hope to see you again in the near future!
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+1
I had previously booked a reservation at another IHG property not too far away from this location for 6 nights, but after one night it became clear I needed to switch hotels. I looked up hotels in the area and there were only a few to choose from within my price range at such
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Response from JanineGSM, Front Office Manager at Holiday Inn Express & Suites S Lake Buena Vista
Responded Feb 28, 2019
Dear JerseyKid_24, Thanks for your complete and honest review of our hotel. I love that you hit so many great points about the property, and I truly appreciate any constructive feedback you provided, because it gives me the chance to correct areas that we may be lacking in! I am very pleased that your stay was a good one, and that you will be returning. Hopefully we can resolve the small issues you noted so that everything with your stay is seamless. We can't wait to see you again!
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I booked at this hotel to use my IHG points. I'll never visit again. It's a very nice place with plentiful outdoor amenities and loud music. Kids would love it. My kids are grown, and it wasn't warm enough to swim, so I had no interest in anything but the room. (#506) I could
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Response from JanineGSM, Front Office Manager at Holiday Inn Express & Suites S Lake Buena Vista
Responded Jan 28, 2019
Dear chubbytraveler, Thank you for your honest review and feedback of our hotel. I truly appreciate feedback of this nature because it allows me to see where we may be falling short. I have taken this review to our management team and we plan to check this situation more thoroughly to see what changes need to be made, if any. I am glad to see that overall the property had a nice impact on you and that you felt it was nice. It would make me even happier had you not had the issues you did but again, I am committed to correcting them in the hopes you may make a return visit to us in the future! Yours in Hospitality, Janine Maria-Puerta Guest Services Manager
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PRICE RANGE
$109 - $211 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
country inn and suites by carlson orlando-maingate at calypsocountry inn & suites by carlson orlando-maingate at calypso hotel orlandocountry inn orlando maingatecountry inn suites orlando calypso caycountry inn suites kissimmeecountry inn kissimmeekissimmee country inn
FORMERLY KNOWN AS
Inn at Calypso Cay
LOCATION
United StatesFloridaCentral FloridaKissimmee
NUMBER OF ROOMS
162
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