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Westgate Town Center Resort & Spa

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Westgate Town Center Resort & Spa
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987 Reviews from our TripAdvisor Community

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Showing 903: English reviews
Atwater, Ohio
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 days ago NEW

We had a great experience from checking in with Wanda Ruiz to checking out. Wanda started our vacation off by being so friendly and helpful. Our room was great and all the amenities from a great room, to the water park, to the bar pools. We had a really relaxing vacation. You could do as much as they had to... More 

Helpful?
Thank l0uanne99
WestgateGuestRels, Guest Relations Manager at Westgate Town Center Resort & Spa, responded to this review

Thank you for sharing your review with us. We are pleased to know that you enjoyed a smooth check in experience and that our staff provided you with an outstanding customer service experience; your review will allow us to reward her for a job well done. We are glad to know that you were also able to take advantage of... More 

Level Contributor
4 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

Fun & relaxing even for adults! Amanda Grassi made this visit extra special! Great bartender, great personality! Thanks Amanda for making our vacation a little more special. You're an asset to your organization. We'll be back (lol)!

Helpful?
Thank Cathy C
WestgateGuestRels, Guest Relations Manager at Westgate Town Center Resort & Spa, responded to this review

Thank you for sharing your review with us. We are pleased to know that you enjoyed our lovely staff and a wonderful vacation with us. Your review will certainly allow us to reward Amanda for exceeding your expectations. We look forward to your return. Luna More 

Sitka, Alaska
Level Contributor
4 reviews
5 of 5 stars Reviewed 5 days ago NEW

My family injoyed this resort so much we are going back again this year! beautiful facility, something great for everyone. you do not get a hotel feel in this facility, Its like moving into your own home. thank you westgate town center for having such a BEAUTIFUL facility!

Helpful?
Thank debbinurse
WestgateGuestRels, Guest Relations Manager at Westgate Town Center Resort & Spa, responded to this review

Thank you for sharing your review with us. We are glad to know that you enjoyed a wonderful vacation with us and that you felt right at home. We appreciate your kind words. It is always a pleasure to see our guests having a great time and we are glad to know that you did as well. We look forward... More 

Rock Sound, Eleuthera
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This property is a great home away from home. My family visit because the two grand boys can't get enough of the amenities. Ship Wreck Island, the newest addition for entertainment is always occupied and the children and adults love it. The water slides, the lazy river they keep the children and teens occupied. There are pools, the swan boats... More 

Helpful?
Thank Anna H
WestgateGuestRels, Guest Relations Manager at Westgate Town Center Resort & Spa, responded to this review

Your comments are appreciated and welcomed. We are so delighted to see that you and your family were able to enjoy all of our resort amenities and prime location. Your complete satisfaction is our goal, and we aim to provide everything to be your home away from home. We hope to have the pleasure of serving you again soon! Nat More 

wales
Level Contributor
35 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago

After reading several reviews,prior to travelling to WGTC , I must confess we were a little sceptibal.We purchased a timeshare taster, from a very pushy arrogant sales lady in 2015. We vacationed at the beginning of September 2016, and were very wary of what and how we would be treated. I must admitted on arrival we were pleasantly surprised. Check... More 

Helpful?
Thank MyHoliday2015
WestgateGuestRels, Guest Relations Manager at Westgate Town Center Resort & Spa, responded to this review

Thank you for sharing your experience with us. Coupling exemplary service with praiseworthy facilities is all part of our mission to provide you, our guest, with an excellent vacation. Our goal is to ensure you feel respected, cared for, and valued from the time you plan your vacation to the time you return home, and everything in between. We appreciate... More 

Chattanooga, Tennessee
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I like to visit Orlando and there are many options to stay while there but I prefer Kissimme. It is minutes from everything and hosts numerous attractions that appeal to everyone 0-100! Westgate Town Center is a high end resort which includes lots of amenities free to the owners and for a small fee for other guests. Paddle boats, water... More 

Helpful?
Thank Rhonda M
WestgateGuestRels, Guest Relations Manager at Westgate Town Center Resort & Spa, responded to this review

Thank you for sharing your vacation experience with us. We are very happy to read you enjoyed your visit and appreciated all the activities we have to offer. As you mentioned, our resort is in the perfect location close to tons of unique activities. We hope to have you visit us again in the near future. Allie More 

Boston, Massachusetts
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Stayed here for my brother's wedding weekend in Orlando. Fell in love with the 2 bedroom unit. It had everything that we needed to feel at home except food. Went to the supermarket and it was like we were at home. Shipwreck Island was the kids favorite place to be. A little costly at $20 per day per person. The... More 

Helpful?
Thank IartaW
WestgateGuestRels, Guest Relations Manager at Westgate Town Center Resort & Spa, responded to this review

Thank you for your feedback. We are happy to hear you enjoyed your recent visit to our resort. As you were able to see, our property provides our guests with fully equipped units and an array of amenities he can enjoy. We hope you continue to visit us on your next visits to the area. Allie More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

Oct 2015, reserved 2 - 3 bedroom lock offs. Requested if possible next top each other. After the first of the year, I called the front deck at Westgate to make sure that everything was all set with the 2 reservations. I was told that the request were still in the system and to call backup two weeks out to... More 

Helpful?
Thank Gerry H
WestgateGuestRels, Director of Sales at Westgate Town Center Resort & Spa, responded to this review

Thank you for your feedback. It is certainly unfortunate to hear your stay with us was not what you expected. Please be advised special request such as unit location, can be noted on your reservation however, all request are subject to availability. We apologize you were inconvenienced by this and we certainly hope to have another opportunity to meet all... More 

Travelers are raving about these Kissimmee hotels

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I'm big on customer service and your staff is great Especially IBRAHIM ARIF .. He Went beyond his way to help me get situated when I arrived and was extremely helpful I will be back here next time in FL.

Helpful?
Thank Carl M
WestgateGuestRels, Guest Relations Manager at Westgate Town Center Resort & Spa, responded to this review

Thank you so much for your feedback. Our objective is to provide all guests with superior service and it is great Ibrahim did that for you. We hope you continue to stay with us and experience everything Westgate Town Center has to offer. Allie More 

Port Orchard, Washington
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed on the 4th floor of one of the towers. Unit looked clean when we arrived but we immediately noticed live roaches in the kitchen. The exterminator was at our bldg. every day but we continued to see live roaches every night climbing in the kitchen area. We never bothered to buy groceries and never felt comfortable cooking in... More 

Helpful?
Thank delsandi
WestgateGuestRels, Guest Relations Manager at Westgate Town Center Resort & Spa, responded to this review

Thank you for letting us know about your recent stay. Please accept our apologies for the circumstances you encountered during your recent stay with us. We are always looking to improve and the situations you shared will be passed to our management team so they may further look into them. We certainly hope this will not prevent you from visiting... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Spacious Villas with All the Comforts of Home Westgate Town Center Resort & Spa in Kissimmee, Florida, provides guests all the comforts of a fully furnished home with accommodations ranging from studios to spacious four-bedroom villas, all within minutes of Orlando's world-famous theme parks and attractions. With a variety of onsite amenities and dining options, your vacation is waiting at Westgate Town Center! ... more   less 

Additional Information about Westgate Town Center Resort & Spa

Address: 7700 Westgate Blvd, Kissimmee, FL 34747-4630
Location: United States > Florida > Central Florida > Kissimmee
Price Range: $90 - $268 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Westgate Town Center Resort & Spa 3.5*
Number of rooms: 1100
Reservation Options:
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Also Known As:
Westgate Town Hotel Kissimmee
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