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Quality Inn & Suites Kissimmee by The Lake

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Quality Inn & Suites Kissimmee by The Lake
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59 Reviews from our TripAdvisor Community

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Showing 49: English reviews
NJ
Reviewed yesterday NEW

We stayed at this hotel for 3 nights, the room was exactly as pictured, appears to be recently renovated and the beds were very comfortable. Liz, the morning front desk person is extremely friendly and knowledgeable, she made us feel welcome. The breakfast area gets crowded but didn't have any problems finding a place to sit after a short wait,...

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1Thank WDBGUYNJ
Kissimmee, Florida
Reviewed 4 days ago NEW

Great location, great staff, but no follow up by management. We are currently still at this location and have not had our sheets changed at all after 12 nights, this is our 13th. After 3 calls to Choice Hotels for action and daily trips to the front desk to request bed sheets to be changed after 7 nights and maybe...

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1Thank ssmmanitoba
Orleans
Reviewed 4 days ago NEW

This was everything from misleading, dirty, buggy and poorly managed. We stayed for 15 nights and if it weren't for the fact that all other hotels were booked and couldn't accommodate us we would have been out of there. Let's start with the good ... pool was nice, that's it! Now the bad ... cockroaches, no working phone, WiFi only...

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Thank Robert L
Reviewed 6 days ago NEW

My stay was 2 days, The room was nice, and exactly how it looked online when I was looking at this place. Overall stay was good. The breakfast was ok. There were options. The environment around the hotel is nice and quiet. And plenty of restaurants, shops, etc.

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2Thank scootmg
Charlie B, General Manager at Quality Inn & Suites Kissimmee by The Lake, responded to this review

Dear Guest, Thank you for taking the time to write your review, we appreciate your feedback. We are happy to see your recent stay was enjoyable and we sincerely hope to welcome you again very soon. Best regards, Charlie Bawab General Manager

Gainesville, Florida
Reviewed 1 week ago

We booked his hotel just to spend the night. Our first bad impression was right at check in where we were told to wait as she was doing something else. After that we arrived to the room and to say the least our kids were so badly impressed (terrified) of people walking shirtless outside on the floors, and some smoking...

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1Thank Puchi1214
Charlie B, General Manager at Quality Inn & Suites Kissimmee by The Lake, responded to this review

Dear Guest, Thank you for taking the time to write your review, we appreciate your feedback. I apologize we couldn't exceed your expectations. However, we cannot deny our guests to right to smoke a hookah outside their room or walking shirtless "outside" the lobby. While i understand this may be an unpleasant sight, they do have the right to do...

Jacksonville, Florida
Reviewed 1 week ago via mobile

The rooms are nicely decorated. Very good prices. Nice and quiet. Staff is awesome and very helpful. My truck had broken down nearby and the young lady at the desk helped me out with a taxi phone number and also helped me with some personal hygiene items. I highly recommend this establishment.

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1Thank John U
Charlie B, General Manager at Quality Inn & Suites Kissimmee by The Lake, responded to this review

Dear John, Thank you for taking the time to write your review, we appreciate your feedback. We are pleased to see your recent stay with us has been a success, and we hope to have the opportunity to welcome you again very soon. Best regards, Charlie Bawab General Manager

Grand Rapids, Michigan
Reviewed 2 weeks ago via mobile

Excellent location; just 10 minutes from Disney on Hwy 192 - lots of restaurants around. Hotel is clean and newly renovated. Front desk staff welcoming and accommodating - willing to give you a room in location/floor desired. We stayed near the front desk - only 6 rooms down non-lake side and it was very quiet. We didn't hear noise from...

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2Thank Debonthego
Charlie B, General Manager at Quality Inn & Suites Kissimmee by The Lake, responded to this review

Dear Guest, Thank you so much for taking the time to write your review, we appreciate your feedback! We are pleased to see all went well during your recent visit with us, and we look forward to welcoming you again very soon! Best regards, Charlie Bawab General Manager

Reviewed 2 weeks ago via mobile

Good morning Charlie, I wanted to say thank you to you and your staff for a most pleasurable stay here at your Quality Inn. The rooms were very clean, with many great amenities at the hotel and nearby. Everyone has been tremendous, very professional, and courteous. A smile goes along way and your staff needs to be commended for saying...

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2Thank Leslie G
Charlie B, General Manager at Quality Inn & Suites Kissimmee by The Lake, responded to this review

Dear Leslie, Thank you so much for this review and for your kind words, your feedback is very important to us. I have shared your comments with our team and we are pleased to see your recent stay with us has been a success. We sincerely look forward to welcoming you again very soon! Best regards, Charlie Bawab General Manager

Reviewed 3 weeks ago

Someone posted photos of some mini German roaches, which more than likely they stayed on first floor and were near the Chinese restaurant. Which if i could make a suggestion to the hotel, LOSE IT. The hotel is FANTASTIC. I've stayed form Ritz-Carltons to Disney resorts to Holiday Inns, and this was super. I would definitely come back. polite and...

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3Thank Sandra J
Charlie B, General Manager at Quality Inn & Suites Kissimmee by The Lake, responded to this review

Dear Sandra, Thank you so much for taking the time to write your review and for your kind words, we really appreciate your feedback! We are glad to see all went well, and cannot wait to have the opportunity to welcome you again very soon. Best regards, Charlie Bawab General Manager

Reviewed 3 weeks ago via mobile

This property served me well for my 14 night Orlando January trip so I could escape the winter blues of cold and snowy weather up North. Got an awesome Cyber Monday travel deal on this property of $27 a night plus tax. Extremely affordable since I vacation a few weeks a year in Florida. Great location and convenient to many...

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5Thank Mollype
Charlie B, General Manager at Quality Inn & Suites Kissimmee by The Lake, responded to this review

Dear Guest, Thank you so much for taking the time to review our hotel and your recent stay with us, your feedback is greatly appreciated! We are pleased to see you enjoyed your stay with us and look forward to welcoming you again very soon. Your remarks toward Housekeeping will not go unnoticed. In fact they have been addressed with...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Breakfast Available
  • Shuttle Bus Service
  • Multilingual Staff
Official Description (provided by the hotel)
Our Quality Inn & Suites by the Lake also offers a Complimentary hot breakfast buffet each morning and Free High-Speed Internet for every guest room. We have Free scheduled shuttle service to and from Walt Disney World(R) Theme Parks and local shopping malls and factory outlet stores. ... more   less 

Additional Information about Quality Inn & Suites Kissimmee by The Lake

Address: 7785 W US 192, Irlo Bronson Memorial Hwy, Kissimmee, FL 34747-1727 (Formerly Continental Plaza Hotel)
Location: United States > Florida > Central Florida > Kissimmee
Price Range: $61 - $120 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites Kissimmee by The Lake 2.5*
Number of rooms: 179
Reservation Options:
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Also Known As:
Hotel Continental Plaza
Quality Inn Maingate West
Continental Plaza Kissimmee
Quality Inn Kissimmee
Hotel Style:
#11 Best Value Hotel in Kissimmee
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Questions & Answers

Here's what travelers have asked, with answers from Quality Inn & Suites Kissimmee by The Lake staff and other travelers.
55 questions
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Questions? Get answers from Quality Inn & Suites Kissimmee by The Lake staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I usually prefer an upper floor room.”
 of 5 bubbles WDBGUYNJ, yesterday | Read review
“If you are only staying for a few day, a great place to stay.”
 of 5 bubbles ssmmanitoba, 4 days ago | Read review
“Get a room in the back away from FL 192”
 of 5 bubbles Eulenspeegel, 3 weeks ago | Read review
“Ground floor is convenient, but kids run up and down unsupervised and if you need rest go up and way in the back.”
 of 5 bubbles Charliespeach, 4 weeks ago | Read review
“Room in back was very quiet.”
  • Night stand with plug in's
 of 5 bubbles DonnaG3353, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question