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Quality Inn & Suites Kissimmee by The Lake

Traveler (119)
Room & Suite (72)
Dining (12)

About

#95 of 159 hotels in Kissimmee
Location
Cleanliness
Service
Value
Our Quality Inn & Suites by the Lake also offers a Complimentary hot breakfast buffet each morning and Free High-Speed Internet for every guest room. We have Free scheduled shuttle service to and from Walt Disney World(R) Theme Parks and local shopping malls and factory outlet stores.
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Property amenities
Free parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Breakfast Available
Business Center with Internet Access
Laundry Service
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Refrigerator in room
Accessible rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS

Location

Full view
61Somewhat walkable
Grade: 61 out of 100
65Restaurantswithin 0.75 miles
10Attractionswithin 0.75 miles
301Reviews
100Q+A
42Room tips
Traveler rating
  • 91
  • 104
  • 53
  • 24
  • 29
Time of year
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Language
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Popular mentions
The room was dirty, housekeeping cleans on the surface only. The room had bugs and spiders, called front desk they promised to have a full cleaning completed prior to me coming back from my day out, never happened. I would not recommend staying here unless you come prepared with
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Response from Edkortum, General Manager at Quality Inn & Suites Kissimmee by The Lake
Responded 1 week ago
Dear Guest, Thank your for your candid feedback. We have sent your feedback to the personnel concerned. This is very disappointing to hear, but we hope you give us another chance to make it up to you. Please email us with a phone number or email address so our Front Desk Manager can discuss your issues personally Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Kissimmee Sincerely, Ed Kortum General Manager
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This hotel is perfect! So close to Disney! So clean and great breakfast! Nicest staff you could ever ask for! Amazingly cheap with breakfast included! If you are looking to stay close to Disney but not in the park. Definitely consider this hotel!!! Simple but exactly what
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Response from Edkortum, General Manager at Quality Inn & Suites Kissimmee by The Lake
Responded 2 weeks ago
Dear Traveler. Thank you for taking the time to complete our online survey regarding your recent stay at our hotel Thank you for your great review and for choosing our hotel. I'm happy that you enjoyed your stay. I'm looking forward to having you again as a guest in our hotel Sincerely, Ed Kortum General Manager
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Great Place to Stay, about 1/2 mile to Walmart Super Center. Clean Comfortable Rooms, Nice Fluffy towels. Very Good Breakfast, with lots of hot and cold options, plenty of seating. On the main highway, but situated so that it was very quiet in the room. It was only a short
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Response from Edkortum, General Manager at Quality Inn & Suites Kissimmee by The Lake
Responded 4 weeks ago
Dear Happy Guest. We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! Sincerely, Ed Kortum General Manager
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+1
This hotel looked great from the pictures and reviews however when we arrived we found used condom wrappers on the floor, bugs coming out of the air conditioner, mattresses were torn and the place was dirty. The place was in such disarray that we did not want to stay in any of
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Response from Edkortum, General Manager at Quality Inn & Suites Kissimmee by The Lake
Responded 4 weeks ago
Dear Guest, Thank your for your candid feedback. We have sent your feedback to the personnel concerned. This is very disappointing to hear, but we hope you give us another chance to make it up to you. Please email us with a phone number or email address so our Front Desk Manager can discuss your issues personally Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Kissimmee Sincerely, Ed Kortum General Manager
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The hotel is well located, 2 nice restaurant a few meters, and a TGIF and Outback in the other side of the road. Only 10 USD (or less) to most Disney parks by Uber. The staff was polite, the breakfast is poor, no cheese, ham or bacon, even though it is possible to eat, tip buy
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Response from Edkortum, General Manager at Quality Inn & Suites Kissimmee by The Lake
Responded May 1, 2019
Dear Guest, Thank your for your candid feedback. We have sent your feedback to the personnel concerned. This is very disappointing to hear, but we hope you give us another chance to make it up to you. Please email us with a phone number or email address so our Front Desk Manager can discuss your issues personally Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Kissimmee Sincerely, Ed Kortum General Manager
Read more
Previous
PRICE RANGE
$56 - $115 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel continental plazaquality inn maingate westcontinental plaza kissimmeequality inn kissimmee
FORMERLY KNOWN AS
Continental Plaza Hotel
LOCATION
United StatesFloridaCentral FloridaKissimmee
NUMBER OF ROOMS
179
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