Our stay was amazing and so was all the staff, but we did have a few unpleasant encounters with one receptionist named Alexandria she should not work with customers. 1st run in my father in law and I were swimming it was around 7:30 and...More
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We stayed at Coconut Cay using as our base for a couple of nights on The Keys. The staff were REALLY friendly and helpful, the room was basic, but very clear (and suited our needs perfectly). Was really cool pulling into the car park and...More
Quirky colors, super friendly staff, truly "the way it used to be". It really felt like stepping back in time 50 years. We had access to a grill, kayaks, bicycles, and a waterfront room for about $100 per night. Some people may not like it,...More
Check in was fine. However they didn't mention to us that you needed to stay in a specific room to have a boat slip. Paying an extra $20 a day for the boat ramp usage was ridiculous. The room smelled like smoke. The bathroom smelled...More
Thank you for your stay. I do apologize for the issues you had while staying with us. I wish you would have brought this to my attention so I could have fixed the issue, or moved you to a more comfortable room. The extra $20...More
Stayed 3 nights with my daughter, A/C was fine, room was clean and new, location great for exploring the keys. Situated at the southwest end of Marathon's airport, but it wasn't a problem; the airport is not busy, and perhaps it also helped that the...More
Thank you for your business.
"They've built some new cottages, might be worth asking for a room in one of those."
"If you want to save even more $$$$, get the room with the kitchenette!"
"Some rooms had been renovated but not the one we got as we had a small dog. There was an extra $20.00 for the..."