80001 Overseas Highway, Islamorada, FL 33036-3802
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About
#7 of 21 hotels in Islamorada
Location
4.6
Cleanliness
4.3
Service
4.3
Value
4.0
Amara Cay Resort is anchored in the laid-back style and carefree atmosphere that makes Islamorada the Sport Fishing Capital of the World. Reflecting the easy tranquility of the Upper Keys, Amara Cay Resort seamlessly blends recreation with relaxation. Hammocks dot the sandy shoreline, palm trees sway in the breeze and a shimmering oceanfront pool beckons early risers. It's no wonder Amara Cay was named the winner of the 2015 Sandi Design award for Design Excellence Hospitality by the International Interior Design Association, which recognized our expert balance of relaxed atmosphere and luxurious style.
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Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycles available
Kids stay free
Parking
Pool / beach towels
Outdoor pool
Heated pool
Fence around pool
Yoga classes
Restaurant
Breakfast available
Breakfast in the room
Kids' meals
Outdoor dining area
Wine / champagne
Poolside bar
Canoeing
Diving
Snorkeling
Table tennis
Children's television networks
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Meeting rooms
Baggage storage
Gift shop
Non-smoking hotel
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
First aid kit
24-hour front desk
Express check-in / check-out
Laundry service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Private beach
Refrigerator
Cable / satellite TV
Sofa bed
Bath / shower
Desk
Housekeeping
Private balcony
Room service
Safe
Sofa
Bottled water
Iron
Laptop safe
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Family
Languages Spoken
English, Spanish
Location
Contact
80001 Overseas Highway, Islamorada, FL 33036-3802
Getting there
Rental CarsSee rental cars from $48/day
2053Reviews77Q+A100Room tips
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I will start with the positives that prevented this from being only 1 star. The exterior views and amenities offered are very nice. The tiki bar staff were all extremely friendly, as well as the employees who worked outside to maintain the hotel grounds. Now, the negatives. My fiancée and I arrived for check-in around 2:30 on a Monday understanding that we were there about 2 hours before check-in. We were greeted by a very friendly employee who informed us their systems were down and they had no access to provide keys or process any paperwork on the computer, so any part of check-in would need to be completed on paper. She asked my fiancée and I where we were from and why we were visiting and we informed her we were here to celebrate our engagement. She was very sweet and congratulated us, told us she wish they knew that so they could surprise us with something for our first night but that she’d arrange for a special surprise in our room the next night. I completed the paperwork and we were informed our room wasn’t ready yet - no problem, we understood we were early and just wanted them to know we were there when ready. They informed us we could walk around the hotel and go to the tiki bar and enjoy the outside amenities and we’d get a call when the room was ready. We started to walk around, found the tiki bar and sat down when we received a call the room was ready - great! We go to our car, grab all of our bags, go inside and they informed us since they can’t give us a key, they had a staff member open our door for us. We go up to the room and it’s a double bed room, not a king like we reserved. We call down to the front desk so we didn’t have to go back with all of our bags and were on hold for some time before someone picked up and told us they can’t verify we reserved a king because their systems are down and that they don’t have a room for us right now but that we need to leave that room because it isn’t ours. OK. So we go back downstairs with all of our bags and talk to them in person and we tell them we have our reservation information printed and they tell us it didn’t matter, they can’t verify anything and they wouldn’t be able to until their systems came back up. That we could go (back) to the tiki bar and they’d call us when they knew more. My fiancée and I went back to the tiki bar; sat back down. A moment after, I get a call telling me the room is ready and staff would open the door for us. I said we just sat back down at the bar, we aren’t going to be there immediately and I confirmed it was a king room. She confirmed it was a king and told me she’d have the staff close the room and hung up while I was still speaking. It wasn’t a great start to what was meant to be a relaxing vacation. After being told to go to the tiki bar twice and then being interrupted twice I really would’ve expected some consideration for a comped drink, or someone at least to assist with the bags since we went back and forth several times; but nothing was offered. As for the surprise that we were told we’d get the second day in the room to celebrate our engagement, nothing was left. This was never mentioned again. On top of that; we left the hotel room in the morning the next day at 8 am and left the please service card outside on the door. When we left we saw housekeepers outside prepping their carts to service rooms. We came back at 4 pm and our room wasn’t serviced. We went downstairs to the front desk to inform them and were told sorry, we will send someone. We went back up at 6 pm and it was just starting to get serviced. Lastly; we ordered room service by using their texting service (no number to call). Texted in our order, never received a response. Had to track down someone 15 min later to make sure they got our order. They told us they didn’t see it until we had them look. A frustrating experience all around. Doesn’t feel like a vacation when you have to go out of your way to achieve minimum expectations. We are sympathetic that not everything will go smoothly and sometimes we have no control over computer systems going down. But the entire experience left much to be desired with no offers of remedy or genuine apology.…
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Date of stay: January 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Amara Cay Resort
Responded 3 days ago
Hello from Islamorada, While we are honored that you chose to celebrate your engagement with us, we are heartbroken that you had such a poor experience. As you mentioned, our reservation system was temporarily down and causing delays. That said, we are sorry that we failed numerous times to get you to the proper room; we understand your frustration. Your additional feedback is greatly appreciated, and we will use it as a learning tool to help us to improve our level of service. If you would like to speak further about your stay, please feel free to reach out to us at your earliest convenience. Thank you for your patience, and we hope to hear from you soon. With Sun & Sand, Lauren Clevenger General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
From front desk welcome to check out this was fabulous. Always tricky making bookings with no knowledge and tons of choice but Amara Cay looked great on all the booking sites and was better in the real We were welcomed and immediately nothing was a problem for the team. The hotel, rooms and waterfront pool, bar and facilities were excellent and kept spotless and well staffed We had a few cocktails and drinks as well as several of the bar snacks all of which were excellent and the pool and water side facilities were superb Some great live entertainment, great evening fire pits and garden games make this a fabulous Keys location and we will definitely recommend it and return if we come back, thanks to all at Amara Cay for an awesome stay
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Date of stay: December 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from General Manager, General Manager at Amara Cay Resort
Responded Dec 23, 2021
Greetings from Amara Cay, Wow! It's reviews like yours that make our day so much brighter. It's great to know our awesome staff, spotless accommodations, and wonderful amenities helped make your visit memorable. Thank you also for the heartfelt recommendation! We look forward to welcoming you back to Amara Cay Resort. Sunny regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a great stay. We chose Islamorada as semi-central location for our Key's adventures. Amara Cay was a nice relaxing spot to chill. The pool was nice, we were thankful it was heated during the windy days of our stay. The big gas firepits were nice to sit around in the evening and socialize with others. Overall we had a great stay and liked our partial ocean view!
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Date of stay: January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Amara Cay Resort
Responded 5 days ago
Hello from Islamorada, We are thrilled we were able to impress you with all we have to offer at Amara Cay Resort. Thank you so much for highlighting our wonderful pool and other great amenities. It's lovely to know you had the opportunity to chat with other guests. We look forward to welcoming you back any time you want another escape to paradise. With Sun & Sand, Lauren Clevenger General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
While Amara Cay is in a great location and has a beautiful lobby and outdoor area, the inside is a bit of a mess. The service was pretty bad. I wasn’t able to check in until almost an hour after check in time, my room was not clean (stains on the sheets and towels), I called down and walked down to ask for fresh towels and never got them (finally found someone in the hallway to get them for me), and just overall bad service. I have never written a review before and I have stayed at many 3 star hotels. I just felt I should warn people that while beautiful it’s not a great place to stay. Not to mention that food is very over priced— I would recommend going out to eat for better prices and better food.
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Date of stay: January 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from General Manager, General Manager at Amara Cay Resort
Responded 1 week ago
Greetings from Amara Cay, Thank you for taking the time to leave us a review. We are sorry to hear about your disappointing experience with us, as it is always our intention to provide great customer service and clean accommodations. Please accept our sincerest apologies that we did not live up to your expectations on this occasion. We are thankful that you reached out to share your experience, as your valuable feedback helps us to improve our processes and better serve our guests. We hope that you will give us another chance in the future to change your lasting impression. With Sun & Sand, Lauren Clevenger General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wonderful, chill resort! Comfortable room! Don’t miss the sunrises! Sunrises are stunning! My husband & I are both in the hotel/resort business so we tend to notice a lot of things! This place was lovely, quiet, friendly & clean! Good vibes all around! We had a wonderful front office manager Natalie check us in & she was fantastic! What a wonderful asset to your resort! Natalie was friendly, knowledgeable & really helped make our stay even better! We LOVE the breakfast here! Fast, reasonably priced & delicious! We had the GREAT pleasure of having Liz wait on us each morning! What a lovely person! So joyful, friendly & excellent server and fab people skills! LIZ is a true gem! We will definitely be back not only because of the resort itself but the talented staff like Liz & Natalie that made all the difference!🙌💚…
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Date of stay: January 2023Trip type: Traveled as a couple
Room Tip: Don’t miss the sunrise! Stunning!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Amara Cay Resort
Responded 2 weeks ago
Greetings, Thank you for the outstanding review of your recent stay at lovely Amara Cay Resort. We're glad you and your husband had a wonderful time with us and that you enjoyed our beautiful property, gorgeous views, clean and quiet accommodations, and exceptional service. You can be sure your kind words will be shared with Natalie, Liz, and the rest of our amazing team. Our goal is 100% satisfaction for our guests, and we know it's the hard work and dedication of our staff that make this happen. Your comments are particularly important as you work in the hospitality industry! It's the best compliment knowing you'll visit us again in Islamorada, so come back soon. With Sun & Sand, Lauren Clevenger General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We loved this resort! The ocean front suite we had was gorgeous (sparsely decorated, but really comfortable and elegant). More than that, it was a great vibe. My daughter quickly made friends in the pool. The staff was very friendly. Tiki bar food was good, a great place to grab a quick lunch. The attention to details that mater was excellent, for example infused water at check in. An excellent value as well. We stayed at the Southernmost Beach Resort in Key West later in the trip (a four star) and we much preferred Amara Cay.
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Date of stay: January 2023Trip type: Traveled with family
Room Tip: If you can swing in, get the ocean front room. Great family resort. Small enough where kids can...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from General Manager, General Manager at Amara Cay Resort
Responded 4 weeks ago
Greetings from Amara Cay, It brightens our day to know that you had a fantastic experience with us. We work hard to meet expectations like yours, and we’re happy to hear our comfortable suites, excellent service, and wonderful value hit the mark for you. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again! With Sun & Sand, Lauren Clevenger General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Frank R wrote a review Jan 2023
The service was top notch, we had a great time, everyone was courteous and friendly, from Tony the security guy, to Lynn in the restaurant and the manager I believe her name was Laura or Laurie, she was the best , any request or issue we had she took care of it,, we brought our little puppy there, and felt right at home,, can’t wait to return ,, Frank and Cindy Rao
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Amara Cay Resort
Responded 4 weeks ago
Greetings, Thank you for the outstanding review of your recent stay at Amara Cay Resort. We're glad you had a wonderful time with us and that you enjoyed our lovely facility, a pet-friendly atmosphere, and our exceptional service. You can be sure your kind words will be shared with Tony, Lynn, and all of our amazing team. It will be our pleasure to be your host again in beautiful Islamorada, so come back soon! With Sun & Sand, Lauren Clevenger General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Christina B wrote a review Jan 2023
We visited Amara Cay for four nights with our two little kids (1.5 and 4) and had the best time. The staff was all wonderful. The place was super family friendly. Our little kids loved the pool and all the lawn games. It was the perfect place that had enough for the kids to enjoy while the adults could still have fun. They also have a shuttle in the evenings that can take you anywhere within an X mile radius. We staid in a one bedroom suite that was perfect for a family with kids (spacious with small kitchenette). We ate lunch at the pool/tiki bar every day and the food was great. They are super accomodating and would make any kids food we requested. We plan to return next year!
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Date of stay: December 2022
Value
Location
Service
Room Tip: The one bedroom suites are great for families.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Amara Cay Resort
Responded 4 weeks ago
Greetings from Amara Cay, Thank you for bringing your family to Amara Cay Resort. With a refreshing pool, convenient shuttle transportation, and well-equipped accommodations, our property offers everything needed to keep guests of all ages comfortable and entertained! On behalf of our team, we can't wait to create more memories with you when you return to Islamorada next year. With Sun & Sand, Lauren Clevenger General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great location, great staff, great lobby and bar, very family friendly, grounds are neatly kept, free and friendly shuttle to any of the nearby restaurants - room was a big disappointment, especially at this price.
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Amara Cay Resort
Responded Dec 18, 2022
Greetings, Thank you for staying with us and taking the time to share your thoughts. We're glad our convenient location, friendly staff, and inviting lobby added to your experience. However, we apologize for any disappointment with the rooms. We'll keep your comments in mind, and we invite you to stay with us again should you be back in the area. Safe travels
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Staying with my wife at the Amara Cay in Islamorada for the week. Excellent facility with great staff. Especially appreciate Lynn who works at the bar, Liz (waitress) and Tony who is the security officer. Very welcoming and professional. They all took extra time to talk with us about the area restaurants and places to visit in the area. Very clear to me that the quality of our stay was important to them.
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Date of stay: December 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Amara Cay Resort
Responded Dec 9, 2022
Greetings, We pride ourselves on delivering the best service possible. To hear that this was the highlight of your visit warms our hearts. Our team will be honored to receive your praise. Thank you so much for the review. It is amazing to welcome you to the Amara Cay Resort, and we can't wait wait to welcome you back again soon. Safe travels
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$323 - $532 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hampton inn and suites islamorada hotel islamorada, hampton inn islamorada, islamorada hampton inn
FORMERLY KNOWN AS
The Islamorada Resort
LOCATION
United StatesFloridaFlorida KeysIslamorada
NUMBER OF ROOMS
110
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Claim Your ListingAMARA CAY RESORT - Updated 2023 Prices & Hotel Reviews (Islamorada, FL)
Frequently Asked Questions about Amara Cay Resort
What are some of the property amenities at Amara Cay Resort?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Amara Cay Resort?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Amara Cay Resort?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Are there opportunities to exercise at Amara Cay Resort?
Yes, guests have access to a pool, a fitness center, and yoga classes during their stay.
Does Amara Cay Resort have an airport shuttle?
Yes, Amara Cay Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are pets allowed at Amara Cay Resort?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Amara Cay Resort?
The staff speaks multiple languages, including English and Spanish.
Does Amara Cay Resort have any great views?
Yes, guests often enjoy the harbor view available here.
Is Amara Cay Resort accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.