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Key West Marriott Beachside Hotel

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3841 North Roosevelt Boulevard, Key West, FL 33040-4534
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1790)
360
Panoramas (7)
Room & Suite (871)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Key West Marriott Beachside Hotel
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#34 of 51 hotels in Key West
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders GreenPartner
Key West Marriott Beachside Hotel is a seven-acre waterfront property with lush tropical gardens, magnificent waterfront swimming pool and a wide variety of unique dining experiences. It is a blend of island ambiance and contemporary elegance, set on the southernmost point of one of the world's most storied travel destinations.129 one, two and three bedroom suites plus 93 king standard rooms. Each suite has a gourmet kitchen with sub zero refrigerator freezer, living room, dinning room, spa tub in master bathroom, marble floors, balcony and washer dryer with resort or water views. The standard rooms are much smaller with one king bed and view of an open walkway.Our man made beach is for tanning with limited water access, we do have a water sports concession on property on the beach and a fishing pier.Our new WIFI service is complimentary through out the hotel including rooms and the pool area.
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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Evening entertainment
Kids stay free
Parking garage
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Sauna
Restaurant
Breakfast buffet
Poolside bar
Free airport transportation
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Kitchenette
Microwave
Flatscreen TV
Safe
Refrigerator
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
Business
Green
Languages Spoken
English, Spanish
Hotel links
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3396Reviews122Q+A100Room tips
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Popular mentions
E D wrote a review May 8
Higganum, Connecticut7 contributions2 helpful votes
Stop all the complaining! I almost booked elsewhere based on reviews. So glad I took my chance. Glad to “waste” my points here. Everyone in Key West is short staffed and we heard this everywhere we went. This Marriott is doing their best to keep all the guests happy. The resort was beautiful offering a lovely pool and tiki bar for drinks and snacks. Great water view offering access to jet-ski, paddle board and kayak rentals just steps away. Great morning breakfast and coffee that was as prompt as could be expected. The shuttle service down town was perfect. On the hour every hour like clockwork. We used it daily without issue. Our room was beautiful. Presidential suite on the water, full kitchen and washer/dryer in the room. Towels were fully stocked. Great patio chairs and ottomans. We were able to see turtles, manatee and other sea life right from our patio. Yes the roosters too. Amazing! Yes there is normal hotel wear and tear that you would see anywhere. Yes the floors get sandy after you track it all in day after day. Put some flip flops on and deal with it. If everyone would take a minute to be nice and relax they would have enjoyed this resort as much as we did!
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Date of stay: May 2021Trip type: Traveled as a couple
2 Helpful votes
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OkieGal wrote a review May 3
Oklahoma14 contributions2 helpful votes
This could be a great place if the service was better. Arrived late, so no real check in perks. However, the room was nice. I had booked a partial ocean view, but you could not see the ocean. I realize it was a busy time, but the restaurant the next morning was very busy and understaffed. The food was great. We gave the restaurant another chance for an evening meal and were very pleased. The food and staff were great! We did call room service twice for towels, coffee, and water. Also, the patio door lock was broken. Overall, it was a good stay, not excellent. No hassles regarding masks. Florida has lifted the mask ban, so lighten up Key West!
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Date of stay: April 2021
Rooms
Location
Service
Room Tip: Rooms near main lobby and bar not desirable.
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ilbudriese wrote a review May 2
Fairfax Station32 contributions33 helpful votes
Stay in 3 bedroom apartment. It was outright dirty, Sand on the floors, stains (including lipstick on the bathrobes), burned out lights, lack of teabags, coffee, sugar etc. in the kitchen, door to the balcony did not lock, sliding doors dirty and off the rails. When we checked into the room there were dirty glasses on the porch, which are still there when we left 3 days later. Towels not replaced during our entire stay. Not a place to recommend !
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Date of stay: April 2021
Service
Sleep Quality
Room Tip: Just avoid staying in this "hotel"
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2 Helpful votes
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Response from Jordan Upchurch, Guest Services / Front Office at Key West Marriott Beachside Hotel
Responded 1 week ago
Hi ilbudriese, Thank you for staying with us at Key West Marriott Beachside. We truly appreciate your feedback regarding your stay and the overall cleanliness of the room. I will personally ensure that our housekeeping management team is made aware, as we strive to do better. At this time, we are not offering the daily housekeeping services. All guests are notified prior to arrival with an email and also at check in with a welcome letter. Thank you again for staying with us and we hope that you will give us a second chance and show you the customer service and experience our guests are known to have on our property. Thanks, Jordan Upchurch Guest Experience Supervisor
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Jthomas wrote a review Apr 2021
Orlando, Florida7 contributions8 helpful votes
I was almost afraid to stay here because of the reviews...that being said we had an amazing time. Staff was super helpful and friendly they give you champagne upon check in. We stayed in a presidential one bedroom suite super clean room. Great location. We did the jet ski tour right from the hotel beach and had a great time even with a first time driver. Would definitely stay here again.
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Date of stay: April 2021Trip type: Traveled with family
2 Helpful votes
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Response from Jordan Upchurch, Guest Services / Front Office at Key West Marriott Beachside Hotel
Responded 1 week ago
Hi jrthomas, Thank you for staying with us at Key West Marriott Beachside. I am truly pleased to hear that you enjoyed your stay with us. To enjoy a stay, and then take time to leave a positive review about this experience is truly appreciated and we are glad to see that you could share this experience with our future guests. Thank you again for staying with us and we look forward to your next trip to our tropical island. Thanks, Jordan Upchurch Guest Experience Supervisor
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sharibrat wrote a review Apr 2021
Lancaster, Pennsylvania141 contributions17 helpful votes
This is our second stay at this hotel in the past five years. Having read some of the recent poor reviews, I was prepared for the worst. Nope, can't confirm any of the complaints. Our airport shuttle was fast and the driver quite friendly. We were greeted and offered champagne upon arrival. Our room was upgraded to the Presidential suite. Across from our suite, I noticed the maid closet door open and based on other reviews, I grabbed a stack of extra towels for the week. Our room DID have enough towels, other than missing a hand towel in the second bathroom, and no washcloths. We also had plenty of toilet paper, tissues, dish soap, laundry detergent and fully stocked kitchen dishes. Our room was very clean. An anniversary card and gift was waiting in our room for us upon arrival as well. Very nice touch! Our room was clean and there were no maintenance issues. In fact, I saw no 'dilapidation' or maintenance issues all week, with the exception of some dirty stairways. That being said, the entire hotel has outside entrances, stairways, etc. This is normal dirt. Towards the end of our stay, they were pressure washing some of those areas. Prior reviews also stated the pool chairs being in bad shape. It appears they have begun to replace those. We used the blue chairs which seemed new and were just fine. Bartender by the pool was friendly, and the pool area was cleaned up each night. Plenty of pool towels. We did not use the breakfast vouchers or dine at the restaurant. The shuttle into town was prompt and we used it several times. The buses were comfortable and air conditioned. Our drivers were friendly and told us things about the town. Except for some rude passengers that refused to leave the bus when politely asked because they would not wear a mask, the shuttle experience was positive and convenient. The hotel is following COVID protocols with mask wearing and plenty of hand sanitizing stations around the property. Each one that I used was always in working order. Many of the businesses in Key West had to lay employees off due to COVID. The entire island was shut down at one point last year. Nobody could accurately predict when tourists would increase again. It seems in the past month tourism has increased greatly and now many businesses on the island are understaffed. They are doing the best they can. Perhaps some of the reviews are impatient guests that don't take that into consideration. Upon checkout, we asked for our luggage to be stored for the day. The woman at the front desk was very polite and took care of our bags for us. Overall, our stay was very pleasant and we would stay here again.
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Date of stay: April 2021
Location
Service
Sleep Quality
Room Tip: Presidential Suite is quite nice!
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1 Helpful vote
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Response from Jordan Upchurch, Guest Services / Front Office at Key West Marriott Beachside Hotel
Responded 1 week ago
Hi sharibrat, Thank you for staying with us at Key West Marriott Beachside. Your review is truly appreciated as it not only supplies feedback for the hotel team, but for future guests who are coming to visit our property. We truly appreciate your taking the time to share this review with us, and look forward to any future visits so we can work hard to provide a 5 star experience. Thanks, Jordan Upchurch Guest Experience Supervisor
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PRICE RANGE
$230 - $593 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marriott key west, marriott beachside hotel
LOCATION
United StatesFloridaFlorida KeysKey West
NUMBER OF ROOMS
219
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Frequently Asked Questions about Key West Marriott Beachside Hotel
Which popular attractions are close to Key West Marriott Beachside Hotel?
Nearby attractions include Southernmost Escape Key West (0.2 miles), We Cycle (0.4 miles), and Key West Tropical Forest and Botanical Garden (0.4 miles).
What are some of the property amenities at Key West Marriott Beachside Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Key West Marriott Beachside Hotel?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Key West Marriott Beachside Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Key West Marriott Beachside Hotel?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to Key West Marriott Beachside Hotel?
Conveniently located restaurants include Tavern N Town, Hurricane Hole Restaurant & Marina, and Jimmy's Ocean Blue Tiki Bar.
Are there opportunities to exercise at Key West Marriott Beachside Hotel?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Key West Marriott Beachside Hotel have an airport shuttle?
Yes, Key West Marriott Beachside Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Key West Marriott Beachside Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Key West Marriott Beachside Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Key West Marriott Beachside Hotel?
The staff speaks multiple languages, including English and Spanish.