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Santa Maria Suites Hotel

Traveler (584)
360
Panoramas (4)
Videos (5)

About

#5 of 51 hotels in Key West
Location
Cleanliness
Service
Value
Travelers' Choice 2019 Winner
Certificate of Excellence
Experience the eclectic and sophisticated charm of Key West with out the hustle & bustle of a large hotel at the Santa Maria Suites Resort. Barely a block from Duval Street and the Atlantic Ocean, the Santa Maria is an elegantly refined all suites hotel designed for the discriminating traveler.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Pool / beach towels
Poolside bar
Bicycle rental
Concierge
Non-smoking hotel
Electric vehicle charging station
Secured parking
Parking
Free internet
Wifi
Public wifi
Internet
Outdoor pool
Heated pool
Restaurant
Outdoor furniture
Sun loungers / beach chairs
Sun umbrellas
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Non-smoking rooms
Suites
Family rooms
Soundproof rooms
Air conditioning
Housekeeping
Kitchenette
Flatscreen TV
Private balcony
Safe
Bottled water
Microwave
Refrigerator
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Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Family
Languages Spoken
English, Russian, Spanish, Italian and 1 more
Hotel links
Visit hotel website
2,215Reviews
54Q+A
100Room tips
Traveler rating
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Popular mentions
This was our first trip to Key West and We are so happy we followed our friend’s recommendation to stay at Santa Maria Suites. The staff was extremely friendly and helpful, especially Matilda and Jason. The suites were very well maintained. Wonderful to have all the extra room! The location was perfect for us, on the quiet side of Duval but easy enough to get to all restaurants and attractions. We will be back. Thanks for a great stay.
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Response from MHMSKW, Owner at Santa Maria Suites Hotel
Responded 2 days ago
Dear Roseallday, Thank you so much for taking the time to write this wonderful review of our hotel. I was so pleased that your stay with us was so enjoyable. We appreciate your feedback and we love our returning guests! Matilda and Jason are just some of the many superstars on our team that are dedicated to providing great guest service. We believe we have some of the best amenities and by far the best staff that makes our resort so special. We look forward to hosting your next trip and thanks for telling your friends as well! All the best, Jim Heineman VP Operations
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This hotel was perfect for our multi generational family trip. The staff was friendly and attentive and the high chair provided for our infant made feedings much easier than at other hotels throughout our trip. The turn down service with dove bars & muffins was a nice surprise along with the free wine & smoothies during the happy hour. The hotel is located on the quieter side of the island but still close to anything you would want to see / do. The only negative for us was that the desk in the room made it pretty tight with the crib too.
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Response from MHMSKW, Owner at Santa Maria Suites Hotel
Responded 3 days ago
Dear stefaniech24, Thank you so much for taking the time to write this excellent review of our hotel. I was so pleased that your stay with us was so enjoyable. We appreciate your feedback. We have many superstars on our team that are dedicated to providing great guest service. We believe we have some of the best amenities and by far the best staff that makes our resort so special. We look forward to hosting your next trip and thanks for telling your friends as well! All the best, Jim Heineman VP Operations
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Excellent property, great for couples or families. Rooms/bathrooms are perfect, seating area/kitchen awesome! Staff was always helpful and very professional. Anything we needed they were more than happy to help. Pools/grounds are lovely. Location is very central to points of interest in Key West. Grounds/rooms/pools were exceptionally clean and well taken care of by a friendly staff.
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Response from MHMSKW, Owner at Santa Maria Suites Hotel
Responded 4 days ago
Dear TLK62, Thank you so much for taking the time to write this excellent review of our hotel. I was so pleased that your stay with us was so enjoyable. We appreciate your feedback. We have many superstars on our team that are dedicated to providing great guest service. We believe we have some of the best amenities and by far the best staff that makes our resort so special. We look forward to hosting your next trip and thanks for telling your friends as well! All the best, Jim Heineman VP Operations
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This was our second time at the Santa Maria since 2014, the staff, room and grounds continue to exceed. We would like to thank Matilda and Lee for all their help with our activities and restaurant recommendations. Matilda and Lee truly went out of their way to see that our vacation was the best it could be and they also had a bottle of champagne left for us for our anniversary one night. Alex and Jason at the pool bar are two great young men who care and understand about keeping their guests happy. The cleaning services was great and all we had to do was let the front desk know we were headed out and like magic when we returned, the room was clean, Turn down service with the muffins and Dove Bars was always great. I have been in the service business for 30 years and I have to say this staff and hotel truly impressed me. We stayed in a lower level flat close to the pool and it was the best since we were able to stay it the same room as last time. Also we used the on property rental bikes everyday for the week we were there. With all that said, leaving was hard and we hope to be back in Jan-Feb to get out of the Jersey winter.
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Response from MHMSKW, Owner at Santa Maria Suites Hotel
Responded 3 days ago
Dear MCIFARETTO, Thank you so much for taking the time to write this great review of our hotel. I was so pleased that your stay with us was so enjoyable. We appreciate your feedback and we love our returning guests! Matilda, Lea, Alex, and Jason are just some of the many superstars on our team that are dedicated to providing great guest service. We believe we have some of the best amenities and by far the best staff that makes our resort so special. We look forward to hosting your next trip and thanks for telling your friends as well! All the best, Jim Heineman VP Operations
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This place is amazing. Never have stayed anywhere like this where the staff bend over backwards to help and treat you like family. Jason, the Bartender whips out free fruit smoothies and cocktails at the pool bar. Mathilda & Lea serve you at the 24/7 Concierge desk with big smiles. The staff turns down your bed in the afternoon, leave delicious muffins baked fresh daily from a local bakery, leave chocolates and Dove bars in your freezer. The Santa Maria is like your own little Oasis. I will suggest to anyone going to Key West to experience this place!!!
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Response from MHMSKW, Owner at Santa Maria Suites Hotel
Responded 1 week ago
Dear Cajungrl57, Thank you so much for taking the time to write this great review of our hotel. I was so pleased that your stay with us was so enjoyable. We appreciate your feedback and love our returning guests! Matilda, Lea and Jason are just three of the many superstars on our team that are dedicated to providing great guest service. We believe we have some of the best amenities and by far the best staff that makes our resort so special. We look forward to hosting your next trip and thanks for telling your friends as well! All the best, Jim Heineman VP Operations
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PRICE RANGE
$378 - $842 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
santa maria hotel key west, santa maria resort
LOCATION
United StatesFloridaFlorida KeysKey West
NUMBER OF ROOMS
34
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