NYAH Key West garners praise for offering an array of pools and a lively social setting; however, some guests have pointed out that the room features might be quite basic, with sporadic maintenance concerns. The establishment's cleanliness generally receives commendations, although a few visitors have raised minor issues. While the hotel is considered affordable by many, others have expressed dissatisfaction with unexpected fees. The rooms often face criticism for cleanliness and maintenance problems. The atmosphere is often described as welcoming, and the location is lauded for its convenience to local attractions, yet service quality appears to vary.