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Azul Key West

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Azul Key West
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492 Reviews from our TripAdvisor Community

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Showing 413: English reviews
Cincinnati, Ohio
Reviewed 1 week ago via mobile

We have always loved Azul and have recommended it to others. I was told by the front desk that "a big conglomerate from Ohio" purchased the property earlier in the year. The change in ownership is evident - front desk staff is incredibly unhelpful and full of excuses; room is filthy especially the bathroom which reeked of sewer smell; and...

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Helpful?
Thank LWM1115
Lisa Z, Riley Hotel Group at Azul Key West, responded to this review

Thank you for taking the time to leave a review regarding your recent stay at Azul Key West. I am incredibly sorry to learn that you did not enjoy your stay with us. Please know, providing exceptional guest service is the cornerstone of our business. We try, at every opportunity, to instill in our staff the importance of providing exceptional...

Ludlow, Massachusetts
Reviewed 4 weeks ago

I just can't say enough about our stay at Azul. The property is beautiful, the location is perfect and the staff are pleasant and efficient. It is walking distance to Duval Street as well as the wharf. (Even easier once we learned of the shortcut around the cemetery.) Hubert, the Inn's host was incredibly gracious and hospitable. My husband and...

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1Thank bhilljr404
Lisa Z, Riley Hotel Group at Azul Key West, responded to this review

Thank you for taking the time to leave a review regarding your stay at Azul Key West. I am so glad that you and your husband had a pleasant visit with us. Thank you for your kind words about the property and staff; especially Hubert. He will be delighted to receive your compliment about the level of guest service he...

Reviewed November 1, 2016

We booked our room through a visitors center in Key Largo, and we were very pleased with our 3 night stay. The room and bathroom was small but nicely decorated and inviting. The size did not bother us, since we do not go on vacation to spend all of our time in the room. Upon arrival, we were quickly greeted...

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1Thank Michelle M
Lisa Z, Riley Hotel Group at Azul Key West, responded to this review

Thank you for taking the time to leave a review regarding your recent stay at Azul Key West. We appreciate your kind words about the property, amenities, and staff and are delighted that you enjoyed your stay with us! Biking around Key West is the most popular and efficient way to see the sights. I am glad that our front...

Moscow, Russia
Reviewed October 29, 2016 via mobile

I really enjoyed to stay there! Authentic atmosphere, feeing like you are the guest in the old house! Swimming pool! Calm place, you will have your own key. I back during the night and drunk a tea in the sitting of nice historical big house! Lovely, lovely, lovely. I'll be back!

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Helpful?
Thank J107_13
Lisa Z, Riley Hotel Group at Azul Key West, responded to this review

Thank you for taking the time to leave a review regarding your recent stay at Azul Key West. We are delighted that you enjoyed your stay with us! Thank you so much for your complimentary words about our quaint and charming property. We value your feedback and your business very much and hope that you will come back and see...

Reutlingen
Reviewed October 12, 2016

I stayed there due to the good reviews but had to find out that construction is going on in the property next door. As the windows seemed very thin I had already put in earbuds when I went to sleep. But I wasn't prepared for this amount of noise. It felt as the construction crew was standing IN my room....

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Thank TobiasUlrich
Lisa Z, Riley Hotel Group at Azul Key West, responded to this review

Thank you for taking the time to leave a review regarding your recent stay at Azul Key West. We are delighted to have had you as our guest and sincerely apologize for the adjacent construction noise you were exposed to. Hopefully, they will be wrapping up sooner rather than later. Our guests' patience during this process is greatly appreciated as...

London, United Kingdom
Reviewed October 8, 2016

We stayed at Azul recently during a three week Florida road trip that included accommodation of varying standards. When we return to Key West, we will look at alternative accommodation to Azul, for there are some areas that I feel Azul could improve upon. These include:- * having enough breakfast tables for all diners; we were directed to a sofa...

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2Thank BVHM
Lisa Z, Riley Hotel Group at Azul Key West, responded to this review

Thank you for taking the time to leave a review regarding your recent stay at Azul Key West. I am truly sorry that you and your husband had a less than satisfying experience with us. First, allow me to address the issue with the lack of seating during breakfast. Our property has been steadily growing and this is a growing...

Vancouver, Canada
Reviewed September 23, 2016

Stayed four nights at this beautiful boutique hotel and loved everything about it. The location is fantastic - central to everything Key West has to offer, our room was very clean and comfortable and the free continental breakfast while sitting by the pool is a great start to the day. Hubert at the front desk was very friendly and incredibly...

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2Thank Jo W
Lisa Z, Vice President at Azul Key West, responded to this review

Thank you for taking the time to leave a review regarding your recent stay at Azul Key West. I am so glad that you enjoyed your stay and found the property, amenities, and staff pleasing. We strive to provide the best customer service and pleasant atmosphere that we can. We look forward to welcoming you back!

A TripAdvisor Member
Level Contributor
6 reviews
2 helpful votes
Reviewed September 7, 2016 via mobile

Charming little bed and breakfast in the heart of Key West about 4 blocks from Duval and all the busy bars, clubs and restaurants. The staff was friendly, the rooms were clean, the beds and pillows were comfortable and the set up is inviting. The bathroom in our room (Flor de Cana) had a whole on the wall and the...

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2Thank A TripAdvisor Member
Lisa Z, Riley Hotel Group at Azul Key West, responded to this review

Thank you for taking the time to leave a review regarding your recent stay at Azul Key West. I am glad that overall, you had a positive experience while staying with us. Please accept my apology for the bathroom wall damage in your room. We will have our maintenance department address that immediately. Your feedback and your business are greatly...

Reviewed August 29, 2016 via mobile

Warm welcome by check in, the receptionist gave us all the information about the island including water sports, bike rental and sightseeing. Parking was free of cost. The accommodation is close to the Duval Street. The building is in the typical style of the island, we had a room on the upper floor with private space for relaxing in front...

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2Thank Stephanie S
Lisa Z, Riley Hotel Group at Azul Key West, responded to this review

Thank you for taking the time to leave a review regarding your recent stay at Azul Key West. I am so glad that you enjoyed your stay and found the property, amenities, and staff pleasing. We strive to provide the best customer service and pleasant atmosphere that we can. We appreciate your feedback and your business very much and hope...

Reviewed August 6, 2016

To start with this was a great little bed and breakfast in a great location. It was only a few blocks from Duval and there was a parking lot in front of the place which was small but adequate for the number of guests. The breakfast was great if you're a fruit lover. They had fresh papaya, pineapple, watermelon, and...

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2Thank Thura H
Lisa Z, Riley Hotel Group at Azul Key West, responded to this review

Thank you for taking the time to leave such an informative review of your recent stay at Azul Key West. We appreciate your kind words about the property, amenities, and staff. I certainly hope that you enjoyed your stay despite the construction noise/traffic present during your visit. Yes, bugs are a constant issue in Florida, especially in Key West! Your...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Multilingual Staff
Official Description (provided by the hotel)
Azul Key West is a classic Queen Anne mansion listed on the National Register of Historic Places. Three buildings surrounding a sparkling blue pool with tri-level decks overlooking old town and the gardens of Key West. A classy blend of tropical modern and historic, Azul offers off-street parking, breakfast and WI-FI. Just three blocks from Duval Street and a short walk to everything else. ... more   less 

Additional Information about Azul Key West

Address: 907 Truman Ave, Key West, FL 33040-6427
Location: United States > Florida > Florida Keys > Key West
Price Range: $178 - $348 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Azul Key West 3.5*
Number of rooms: 10
Reservation Options:
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Also Known As:
Azul Key West Hotel Key West
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Questions & Answers

Here's what travelers have asked, with answers from Azul Key West staff and other travelers.
4 questions
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Questions? Get answers from Azul Key West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Avoid Claro room which is small and currently backs onto neighbouring building work.”
 of 5 bubbles BVHM, Oct 8, 2016 | Read review
“Pool side for a larger room, upper level for a quieter room. Bring zip locs. Leave your car and rent a bicycle.”
 of 5 bubbles , Aug 6, 2016 | Read review
“We had the room by the pool which was lovely”
 of 5 bubbles KarenandNigel1, Jul 30, 2016 | Read review
“The Captiva room has a large balcony and overlooks the street.”
 of 5 bubbles cphillip2016, Jul 28, 2016 | Read review
“2nd floor facing the street has a veranda, great rooms for people watching!”
 of 5 bubbles kathleend154, Apr 26, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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