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Margaritaville Key West Resort & Marina

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2,181 Reviews from our TripAdvisor Community

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Showing 2,007: English reviews
Somerville, Massachusetts
Reviewed November 30, 2013

We got a room facing the pool, which was quiet and lovely. There are a number of cruises that dock nearby, so I wouldn't choose an ocean view. The concierge was really helpful and made sure that we signed up for the most important tours. We'd definitely stay again.

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Helpful?
1Thank Danielle M
SheratonKeyWest, Manager at Margaritaville Key West Resort & Marina, responded to this review

Dear Guest: Thank you for taking the time to write this review. We are glad to hear you enjoyed your stay and look forward to welcoming you back in the future! Warm regards, Lourdes Torbisco Marketing Director

The Villages, Florida
Reviewed November 29, 2013

We couldn't have been more happy with the location of this hotel. Excellent location to walk to most anything. Overall it's a o.k. Hotel, nothing I would brag about. We did upgrade to an ocean view which was nice but the deck was very small and the a/c unit pushed hear and noise right on us. The chairs were too...

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Helpful?
Thank VLHessel
SheratonKeyWest, Manager at Margaritaville Key West Resort & Marina, responded to this review

Dear Guest: Thank you for taking the time to write this review. We are glad to hear you enjoyed your stay and our location. Although you emailed us regarding your honeymoon, I wish you would have mentioned it upon check in so the front desk could have an opportunity to send you an amenity and make it right. All reviews...

Nashville, Tennessee
Reviewed November 29, 2013 via mobile

It's a nice hotel with a lot of activities around. Location is great. Service was excellent. Had an ocean view room which was amazing to sit and have wine at night. The hotel has the key west museum for people interested. Overnight parking is pricy but that seems to be a norm with all resort hotels there.

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Thank arjun84
SheratonKeyWest, Manager at Margaritaville Key West Resort & Marina, responded to this review

Dear Guest: Thank you for taking the time to write this positive review. We are glad to hear you enjoyed your stay and look forward to your return visit to Key West. Warm regards, Lourdes Torbisco Marketing Director

Santa Rosa, California
Reviewed November 28, 2013

We stayed here because of the balcony suites facing the sunset, right next to Mallory Square. The rooms are on the small side, but very up to date and comfortable. The balcony was small and the air conditioners vent onto them, which didn't make it perfect. The view was fabulous and it is handy to get to most of the...

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Helpful?
Thank Pat B
SheratonKeyWest, Manager at Margaritaville Key West Resort & Marina, responded to this review

Dear Guest: Thank you for taking the time to write this review. We are glad to hear you enjoyed your stay and look forward to welcoming you back! Warm regards, Lourdes Torbisco Marketing Director

Marco Island, Florida
Reviewed November 26, 2013

We just celebrated our daughter's wedding at the Westin Key West and it was amazing. We had 56 guests most of whom stayed at the property and everyone enjoyed their stay. The wedding was at the pier and the reception was on the Sunset Deck. Everything was perfect. The staff did a great job working with our wedding planner to...

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Thank mi4us
SheratonKeyWest, Manager at Margaritaville Key West Resort & Marina, responded to this review

Dear Guest: Thank you for taking the time to write this positive review! We are so happy to hear you had a wonderful wedding day with us and wish you the best of luck! Warm regards, Lourdes Torbisco Marketing Director

New York
Reviewed November 25, 2013

Ideal location for downtown strolling.and waterfront views / drinks / dining. No complaints about staff or service, and we would stay there again if the chance arose. However there were a few negative points ... At many prime hotel properties, weekends bring incoming to-be-weds. This is such a venue and the impact for our visit was that the Sunset Deck...

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Thank Hedgy
SheratonKeyWest, Manager at Margaritaville Key West Resort & Marina, responded to this review

Dear Guest: Thank you for taking the time to write this review. We are happy to hear you enjoyed your stay. The sunset deck is available for weddings and groups to reserve. All reviews are passed along to the staff for training and improvement purposes. Thanks again and we look forward to welcoming you back in the future. Warm regards,...

Bloomingdale, New Jersey
Reviewed November 24, 2013

Stayed at the Westin with my wife during a two day visit to Key West. The views are spectacular and the hotel is located right in the heart of everything downtown. The hotel is within walking distance to many attractions as well as many places to go out to eat.

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Thank Richard G
SheratonKeyWest, Manager at Margaritaville Key West Resort & Marina, responded to this review

Dear Guest: Thank you for taking the time to write this review. We are happy to hear you enjoyed your stay and look forward to welcoming you back soon! Warm regards, Lourdes Torbisco Marketing Director

Orlando, Florida
Reviewed November 24, 2013

Upon checking in, we were placed in a first floor room. As it was dark, we didn't see that we were next to the pool. To our surprise, we were awoken before 8:00 am to music blaring from the pool area. To someone with kids, or early risers, it may not be an issue. Upon our request, we were moved...

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1Thank amybreaz
SheratonKeyWest, Manager at Margaritaville Key West Resort & Marina, responded to this review

Dear Guest: Thank you for taking the time to write this review. It is regrettable to hear that your stay with us did not meet your expectations. We value the business of all guests who stay with us. The resort charge is a new policy and staff is in training. The name of the gentleman with the Irish accent you...

Denver, Colorado
Reviewed November 23, 2013

We stayed at the Westin Resort in Key West. While I have been to Key West numerous times, this was my first time at this resort. I was impressed by the first rate service from the moment that we arrived until departure. The professionalism of the staff made our stay not only memorable, it made us feel valued as guests....

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Helpful?
Thank Paul L
SheratonKeyWest, Manager at Margaritaville Key West Resort & Marina, responded to this review

Dear guest: Thank you for taking the time to write this review. We are delighted to hear you enjoyed your stay. It is always nice to hear that our guests enjoy themselves during their travels. Warm regards, Lourdes Torbisco Marketing Director

Solana Beach, California
Reviewed November 21, 2013

I've stayed in a few places in Key West for business and this is one of the better ones. It's location is close enough to walk to dinner and the rooms are clean and comfortable. The fitness center is also very nice and new (and expansive for hotels in the area). My room was on the second floor (one of...

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Helpful?
Thank Heather O
SheratonKeyWest, Owner at Margaritaville Key West Resort & Marina, responded to this review

Dear Guest: Thank you for the positive review. We are glad to hear you enjoyed your stay. All reviews are passed along to the staff for improvement purposes. Warm regards, Lourdes Torbisco Marketing Director

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Food & drink at the hotel
Things to do
  • Tennis Court
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
Ideally located right on the waterfront of Old Town Key West, just steps from the famous Mallory Square, and one block from Duval Street is the Margaritaville Key West Resort & Marina - a hub of relaxation and luxury in the middle of all of the excitement that Key West is famous for. Experience the beauty of the sparkling sea, access to water sports, and endless dining, shopping, and entertainment options all just steps away. Our marina is one of the three cruise ports in Key West welcoming cruise ships from around the world. Dine on fresh island cuisine, indoors, on a deck, or oceanside. Sip a cocktail and lounge by our outdoor pool surrounded by lush native plants, or take a launch to the nearby private beach on Sunset Key. Rejuvenation awaits in the serenity of our massage studio. ... more   less 

Additional Information about Margaritaville Key West Resort & Marina

Address: 245 Front Street, Key West, FL 33040-8313 (Formerly The Westin Key West Resort & Marina)
Location: United States > Florida > Florida Keys > Key West
Price Range: $381 - $646 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Margaritaville Key West Resort & Marina 4*
Number of rooms: 178
Reservation Options:
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Also Known As:
The Westin Key West Resort & Marina Hotel Key West
The Westin Key West Resort And Marina
Key West Hilton
Key West Westin
Hotel Style:
#8 Spa Hotel in Key West
#9 Top resorts Hotel in Key West
#12 Luxury Hotel in Key West
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Questions & Answers

Here's what travelers have asked, with answers from Margaritaville Key West Resort & Marina staff and other travelers.
23 questions
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Questions? Get answers from Margaritaville Key West Resort & Marina staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Don't stay here it's not worth the money”
 of 5 bubbles ABCARA, 4 days ago | Read review
“There are no good rooms unless you don't mind roaches!”
 of 5 bubbles marilyn2017222, 1 week ago | Read review
“Our balcony had a view on the pool, which was perfect for us.”
 of 5 bubbles SylvieP491, 1 week ago | Read review
“We were right above the ice cream shop overlooking the courtyard. Lots of people traffic yet very quiet in the room.”
 of 5 bubbles dsmag, 1 week ago | Read review
“Ask for a room in the main building”
 of 5 bubbles bernadettewalsh7, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question