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The Westin Key West Resort & Marina

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The Westin Key West Resort & Marina
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2,022 Reviews from our TripAdvisor Community

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Showing 1,859: English reviews
Dit Hills
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Located steps from Mallory Square, this Westin has the best location in Key West. Located withing walking distance of Mallory Square, Duval Street and the marina area, it couldn't be more convenient. Bike rentals available on premisis and for a $20.00 fee you can take a boat over to Sunset Key and enjoy the private beach, it's just a 5... More 

Helpful?
Thank Mark11746
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We spent 2 nights at Westin Key West and were really excited to stay there as my experience at Westin Phuket, Thailand was such good memories!! But the hotel is old, carpets in the halls, rooms are old and dirty. Linen are not properly ironed and this does not reflect Westin quality ! Service is not on the top at... More 

Helpful?
Thank Sylvie2111
San Juan, Puerto Rico
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Excellent facilities, great location, superb rooms. Not so good handling of reservations in a busy weekend because room was not ready when we arrived at 3PM but otherwise excellent. Is ocean front, clean room although I insist in a full ocean front the person said OK but was partial view... even it was a suite. Breakfast was very good

Helpful?
Thank alvaroacc
Dallas, Texas
Level Contributor
26 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Really enjoyed our stay at the Westin Key West Resort & Marina. The room was wonderful and the service is great. I would highly recommend staying at this property when visiting Key West, FL. The week we were there they were showing a free movie in one of the conference rooms.

Helpful?
Thank BuckeyeJeff1
Farmers Branch, Texas
Level Contributor
68 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The Westin is a great location to visit Key West. We took taxis to and from the airport; otherwise, we walked the entire trip, and we saw all the main attractions in Key West. Staff at the Westin were extremely friendly and helpful. The food was surprisingly really good. We ate both breakfast and lunch at the hotel on several... More 

Helpful?
Thank MavsFan125
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

The name of the hotel is misleading. It lacks the elements or amenities typically associated with a resort. It is better described as the the Westin Key West Marina. The location is amazing. It is right in the middle of the action. Unfortunately, this is where the niceties end. The hotel itself is nice but it is tired. Lots of... More 

Helpful?
Thank lsslovin
Tampa, Florida
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed for four nights and were really glad we chose this hotel. The location is ideal - close to everything, but at the quiet end of things. My husband has a lot of Starwood points, so I think our room was probably one of the best but I'm sure they're all very nice. I tend to be a light... More 

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Thank kweinberger
Miami Beach, Florida
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent hotel, Excellent location. It is located closed to everything. Our room balcony over looked the water. We had a perfect view of the sunset. Our room was clean and spacious. We will stay here again.

Helpful?
Thank rintabf
Diane S, General Manager at The Westin Key West Resort & Marina, responded to this review

Dear Guest, Thank you for your 5 Star review. We truly appreciate your kind comments. Sincerely, Diane Schmidt General Manager More 

marlton nj
Level Contributor
85 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

We had outside seating for dinner. It was very hot in July but to see the sunset was very romantic. It was cloudy but the sun put on a show bouncing its rays off the clouds. The food and service were excellent.

Helpful?
Thank kirbysmomandsister
Diane S, General Manager at The Westin Key West Resort & Marina, responded to this review

Dear Guest, Thank you for the 5 Star review! I loved your description of our beautiful skies here. And I am glad you enjoyed your dinner. Sincerely, Diane Schmidt General Manager More 

North Andover, Massachusetts
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My wife and I stayed here on the last night of our honeymoon. After having a small issue at check in we were upgraded to an ocean view room. Our room was over the top, is wasn't huge but had a very nice bed and the furniture was updated. The balcony was amazing, it looked right down on the ocean... More 

Helpful?
Thank Elgoodwin77
Diane S, General Manager at The Westin Key West Resort & Marina, responded to this review

Dear Guest, Thank you for your 5 Star review! Please let me know if I can assist with reservations for that return trip. Sincerely, Diane Schmidt General Manager More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
Natural beauty and local charm make the Westin Key West Resort & Marina a remarkable destination. Located on the waterfront in the heart of Old Town, this resort is positioned on the sunset side of the island within walking distance of famous Duval Street. It is also one of the country's largest private ports which welcomes cruise ships from around the world. As the only full-service resort in Key West to hold the AAA Four-Diamond rating since 1999, The Westin Key West Resort and Marina boasts a reputation of unmatched hospitality and offers an ideal setting for any occasion. ... more   less 

Additional Information about The Westin Key West Resort & Marina

Address: 245 Front Street, Key West, FL 33040-8313 (Formerly Hilton Key West)
Location: United States > Florida > Florida Keys > Key West
Price Range: $291 - $809 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Key West Resort & Marina 4*
Number of rooms: 178
Reservation Options:
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Also Known As:
The Westin Key West Resort And Marina
The Westin Key West Resort & Marina Hotel Key West
Key West Hilton
Key West Westin
Hotel Style:
#8 Spa Hotel in Key West
#10 Top resorts Hotel in Key West
#13 Luxury Hotel in Key West
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