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The Palms Hotel- Key West

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The Palms Hotel- Key West
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554 Reviews from our TripAdvisor Community

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Showing 423: English reviews
Reviewed August 12, 2013

My husband and I stayed two nights at the Palm Hotel. While we knew it was older, we didn't realize it was that old. Our room was a little stuffy and did smell moldy. We stayed in a room with two queen beds; it was a good size and very clean. We had to share a bathroom, which was a...

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Thank Allison-Hurtado
Houston, Texas
Reviewed August 5, 2013

I was a little shocked at first how small the room was but got used to. Once I got used to, I got more accustomed to. This is an entry level style motel. Would have far preferred here over a chain hotel/motel. The staff is attentive but not pushy. The breakfast experience was nice, a good value. Constructive criticism, I...

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Thank 450Stephen
Tallahassee, Florida
Reviewed July 19, 2013

We were in Key West only for one night, but I would have gladly stayed a few more nights at The Palms. Our group of 6 booked the two rooms upstairs from the office (136 and 137) and after the office closed, we had the whole building (small living room, full kitchen, and two bathrooms) to ourselves. The breakfast at...

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Thank tkvanam
Durham, NC
Reviewed July 18, 2013

We enjoyed our stay at The Palms, especially the service! Danny welcomed us when we arrived, and made sure we understood how to best use what the hotel had to offer. We wouldn't have known about some of the neat things if he hadn't told us-- the communal kitchen area, the bike rentals, etc. as well as parking. He asked...

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1Thank SBWaggs
Houston, Texas
Reviewed July 14, 2013

8 of us split 3 rooms here. Window AC units cool the rooms well and add white noise that helps light sleepers sleep better. The hotel looks a group of converted homes. They seem to make an effort to maintain it but it really needs a renovation. The beds were comfortable. The bathrooms were cleaner than the rooms but overall,...

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Thank LoveToTravel0007
palmskw, General Manager at The Palms Hotel- Key West, responded to this review

To the reviewer, thank you and your group for staying with us. Key West has been getting our lion's share of rain during these last few months (and that is being conservative). Regretfully, this has made everything, as you can imagine, very damp and musty. It has also made our breakfast outdoors delayed on occasion, but have tried to make...

Chattanooga, Tennessee
Reviewed July 13, 2013

We stayed here because our original reservation at another hotel got cancelled due to a mix-up with another person with a similar name. Because we needed something pet friendly at the last minute we stayed at the Palms in Room #11. We had a nice comfy king size bed and the room was clean with a bit of a tropical...

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Thank Joywampler
Reviewed July 10, 2013

Enjoyed our stay,love the birds too.The pool was refreshing, breakfast was awesome. Beds were comfortable .Nice and quite location but close enough to Duval St.we will definitely stay there again. we may go back again sometime this year .

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Thank onlyyoujesus
New York
Reviewed July 8, 2013

This hotel has about 35 rooms that was probably originally 2 homes. Located in a residential area, which has other inns too is about 1/2 mile from Duval St. Key West is a safe island so walking at night isn't an issue. We booked the smallest room, which is small but it had it's own bathroom which is a requirement...

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Thank dbchin
Detroit, Michigan
Reviewed June 20, 2013

My daughter and I recently stayed at the Palms. We like the location and the reviews seemed good. Unfortunately, the hotel was neither quaint, charming, well-situated, or quiet, comfortable or very clean. Any of these would have helped redeem the place. The breakfast seemed to come directly from Costco; the room was not very clean or well kept, the bed...

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Thank MidwestMagpie
Dorking, United Kingdom
Reviewed June 18, 2013

Our first impression of the Palms was positive, an attractive colonial style home with plenty of character. I parked illegally and asked the guy in reception where he might suggest I park. He told me to leave it where it was in a No Unauthorised Parking bay which I did. He assured me it would be fine, and it was....

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1Thank Julian B
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Amenities

Highlights
  • Free Parking
  • Pool
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
Official Description (provided by the hotel)
The Palms Hotel is the perfect hybrid of a quaint historically built guesthouse with all the amenities of a modern hotel in the historic district of Key West, 8 short blocks to Duval. Complimentary breakfast, seasonally heated pool, WI-FI property wide, guest computer, bicycle rental ($), BBQ picnic spot and lounge areas around the porches of the property. Concierge service is available to plan your Key West adventures and activities. Will you be here for a special event? Let us know and we can make your event even more memorable. Each of our guest rooms is equipped with a TV, telephone, individually controlled air conditioner and ceiling fans. Children and pets are welcome. IMPORTANT NOTE: Our front desk is open form 8am -10 pm. If you are going to be arriving after 10pm please contact us to make special arrangements for your arrival. Our after hours late check-in/emergency contact number is: 305.293.9815 ... more   less 

Additional Information about The Palms Hotel- Key West

Address: 820 White St, Key West, FL 33040-7157
Location: United States > Florida > Florida Keys > Key West
Price Range: $167 - $355 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Palms Hotel- Key West 3*
Number of rooms: 32
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Also Known As:
The Palms Hotel- Key West Hotel Key West
Palms Hotel Key West
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Questions & Answers

Here's what travelers have asked, with answers from The Palms Hotel- Key West staff and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Call Hotel Direct for Better Deals. Park in the back of the Hotel for easy luggage load up.”
 of 5 bubbles wanderingwidows, Feb 1, 2017 | Read review
“VIEW spectactular”
 of 5 bubbles 603stephanie, Jan 25, 2017 | Read review
“Depending on budget, get a suite. It includes bedroom, bath, plus kitchen, dining area .”
 of 5 bubbles Flyaway2014, Jan 24, 2017 | Read review
“Call and speak to the staff directly to convey your needs.”
 of 5 bubbles 535stacyp, Jan 11, 2017 | Read review
“Room 206 loft suite is the best!”
 of 5 bubbles majureks, Nov 2, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question