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Sunset Key Cottages, A Luxury Collection Resort, Key West

#29 of 47 Hotels in Key West
Certificate of Excellence
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245 Front St, Key West, FL 33040 (Formerly Sunset Key Guest Cottages, A Westin Resort)
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Sunset Key Cottages, A Luxury Collection Resort, Key West
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558 Reviews from our TripAdvisor Community

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Showing 506: English reviews
Washington DC, District of Columbia
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed February 26, 2014

My daughter and I shared a "cottage" that included two king bedroom suites along with a kitchen and living room with outside porches. Why do anything else? This place was amazing, perfect, and nothing short of nirvana.

Helpful?
4 Thank bybmckeon
SheratonKeyWest, Manager at Sunset Key Cottages, A Luxury Collection Resort, Key West, responded to this review

Dear Guest: Thank you for the positive review. It is always great to hear that our guests enjoy themselves during their travels. Warm regards, Lourdes Torbisco Marketing Director More 

Toronto
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed February 20, 2014

We booked a 2 bedroom cottage and were upgraded to a Beachfront cottage (due to our Starwood status) which was absolutely stunning. Our cottage had the beach right in front of it - was very spacious with 2 large bedrooms with their own ensuite bathrooms and another bathroom off the living area. The service was impeccable right from the check-in/valet... More 

Helpful?
3 Thank Jessie P
SheratonKeyWest, Manager at Sunset Key Cottages, A Luxury Collection Resort, Key West, responded to this review

Dear Guest: Thank you for the positive review. It is always great to hear that our guests enjoy themselves during their travels.We look forward to welcoming you back in the future! Warm regards, Lourdes Torbisco Marketing Director More 

New York City, New York
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 8, 2014

Beautiful smallish resort literally less than 5 minutes by boat to Key West. Expensive food, nice accommodations (after requesting bathrooms be recleaned). The beach was nice, and the pool was great too. Menus that light up are absolutely hilarious.

Helpful?
1 Thank jordonjuan
SheratonKeyWest, Manager at Sunset Key Cottages, A Luxury Collection Resort, Key West, responded to this review

Dear Guest: Thank you for taking the time to write this review. We are glad to hear you enjoyed your stay and look forward to welcoming you back in the future. Warm regards, Lourdes Torbisco Marketing Director More 

Oklahoma City, Oklahoma
Level Contributor
65 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed February 7, 2014

My wife and I spent 4 nights here. Transfer was easy even though we arrived very late in the evening. Took the shuttle boat across the bay. Our cottage was perfect. While I think it is way overpriced, it was very clean and breakfast was good. It seemed to be very slow in regard to occupants on the island. The... More 

Helpful?
4 Thank Jimtravels4fun
SheratonKeyWest, Manager at Sunset Key Cottages, A Luxury Collection Resort, Key West, responded to this review

Dear Guest: Thank you for taking the time to write this review. We are glad to hear you enjoyed your stay and look forward to welcoming you back in the future. Warm regards, Lourdes Torbisco Marketing Director More 

Cinnaminson, New Jersey
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 2, 2014

We flew into Key West and arranged through the hotel travel from the airport. Check in was easy and bags were taken directly to our cottage. We took the hotel boat (5 minutes) to the island and were able to get to our room two hours earlier than the quoted 4 o'clock. The room was clean and well stocked. After... More 

Helpful?
1 Thank ALANUSAF
SheratonKeyWest, Manager at Sunset Key Cottages, A Luxury Collection Resort, Key West, responded to this review

Dear Guest: Thank you for the positive review! We are delighted to hear you enjoyed your stay on Sunset Key and look forward to welcoming you back in the future! Warm regards, Lourdes Torbisco Marketing Director More 

Detroit, Michigan
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed January 28, 2014

You don't design a cottage with two bedrooms on the first floor, the third bedroom and common rooms on the second floor and give those accommodations to an elderly couple that have trouble climbing stairs to the living room! Clear glass front doors make it imposable to walk around without being fully clothed! The bathtub was unbelievably small, slippery and... More 

Helpful?
5 Thank JohnSawicki
SheratonKeyWest, Manager at Sunset Key Cottages, A Luxury Collection Resort, Key West, responded to this review

Dear Guest: Thank you for taking the time to review our resort. It is regrettable to hear that your stay with us did not meet your expectations. The two bedroom and the three bedroom deluxe cottages are ground level. The three bedroom and four bedroom cottages are two levels. We have floor plans with the layout of the cottages available... More 

Springfield - Springfield Township, Pennsylvania
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
1 of 5 stars Reviewed January 22, 2014

I have stayed in Key West many times and was VERY excited to stay at Sunset Key Guest Cottages. The thought of having our own beach was very appealing to me. I couldn't have been more disappointed. I honestly don't know where to start. The service is beyond terrible. I'm not a snob but if I'm paying close to $1000.00... More 

Helpful?
37 Thank diamondlil1717
SheratonKeyWest, Manager at Sunset Key Cottages, A Luxury Collection Resort, Key West, responded to this review

Dear Guest: Thank you for taking the time to write this review. It is regrettable to hear that your stay with us did not meet your expectations. All reviews are passed along to the staff for training and improvement purposes. Warm regards, Lourdes Torbisco Marketing Director More 

Oslo, Norway
Level Contributor
273 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 144 helpful votes
5 of 5 stars Reviewed January 13, 2014

Key West is a great destination. Sunset Key is one of two great hotels located on islands in the area (the other does not allow kids to stay). The resort itself has got great suites, and although they could use a light brush-up, the rooms are large and well planned. We stayed in a two bedroom cottage with a separate... More 

Helpful?
5 Thank Gudleiv
SheratonKeyWest, Manager at Sunset Key Cottages, A Luxury Collection Resort, Key West, responded to this review

Dear Guest: Thank you for the positive review. We are delighted to hear you enjoyed your stay and look forward to your return visit! Warm regards, Lourdes Torbisco Marketing Manager More 

Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed January 12, 2014 via mobile

After being disappointed that our oceanfront suite was mostly a cruise ship view, the staff responded by moving us to Sunset Key which is a magical and superior property - very private and beautifully appointed cottages on the beach -- service at the pool and restaurant has been impeccable. The sweetest and kindest staff ever - VIP treatment. Thank you... More 

Helpful?
Thank Nbtoomey
SheratonKeyWest, Manager at Sunset Key Cottages, A Luxury Collection Resort, Key West, responded to this review

Dear Guest: Thank you for the positive review. We are glad to hear you enjoyed your stay. Thanks again and we look forward to welcoming you back in the future. Warm regards, Lourdes Torbisco Marketing Director More 

New York City
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed January 4, 2014

The location and hotel itself is beautiful. The restaurant Latitudes is equally beautiful with great service and food. The hotel really falls down when it comes to service. There were many things broken in the room which even after several calls still had not been fixed...like the air conditioning. Turn down service is a bunch of towels and some chocolate,... More 

Helpful?
10 Thank nycluxtravel
SheratonKeyWest, Manager at Sunset Key Cottages, A Luxury Collection Resort, Key West, responded to this review

Dear Guest: Thank you for taking the time to write this review. All reviews are passed along to the staff for training and improvement purposes. Warm regards, Lourdes Torbisco Marketing Director More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Concierge
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Sunset Key Cottages, A Luxury Collection Resort, is a secluded tropical island sanctuary located just 500 yards off the coast of Key West, featuring private cottages. ... more   less 

Additional Information about Sunset Key Cottages, A Luxury Collection Resort, Key West

Address: 245 Front St, Key West, FL 33040 (Formerly Sunset Key Guest Cottages, A Westin Resort)
Location: United States > Florida > Florida Keys > Key West
Price Range: $718 - $2,753 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunset Key Cottages, A Luxury Collection Resort, Key West 4*
Number of rooms: 40
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Also Known As:
Sunset Key Guest Cottages, a Westin Hotel Key West
Westin Key West
Key West Westin
Sunset Key Cottages Guest
Hotel Style:
#4 On the Beach Hotel in Key West
#8 Spa Hotel in Key West
#9 Top resorts Hotel in Key West
#13 Luxury Hotel in Key West
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