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Sunset Key Cottages, A Luxury Collection Resort, Key West

#29 of 47 Hotels in Key West
Certificate of Excellence
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245 Front St, Key West, FL 33040 (Formerly Sunset Key Guest Cottages, A Westin Resort)
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5th Night Free & Credit
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Sunset Key Cottages, A Luxury Collection Resort, Key West
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556 Reviews from our TripAdvisor Community

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Showing 504: English reviews
Jacksonville, Florida
Level Contributor
3 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

Beautiful place to stay! Everyone was super friendly and very helpful! We will definitely make this a place to stay when we return. Our youngest was super excited every morning at 8:30 for the lil bread and fruit basket they delivered outside our door. Loved, Loved our stay and Katherine at Concierge was super awesome! Thank you for an awesome... More 

Helpful?
Thank jdwillmott
Lubbock, Texas
Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

WHat's better than having your own special island in your own cottage? Nothing as far as I can see. We have been staying here for years and really love the cottage, the beach, the amazing restaurant. We usually go with another couple and get a 2-bedroom on the beach. And, we usually go in early December--before the holiday crowd. This... More 

Helpful?
Thank Deena K
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

My family and I checked in July 19 2016, Tuesday . The resort is absolutely beautiful . You cannot deny how gorgeous it is here . Our first day here the power went out for a few minutes . I have never stayed in a hotel with repeated power outages so I called the front desk to inquire at about... More 

Helpful?
Thank Veronica D
Westchester County, New York
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

If your looking for a top resort look no further than a little island just off the tip of Key West Florida, Sunset If your looking for a top resort look no further than a little island just off the tip of Key West Florida, Sunset Key Resort. Its a collection of individual cottages in a tropical setting that offers... More 

Helpful?
4 Thank Louis P
Kenza S, General Manager at Sunset Key Cottages, A Luxury Collection Resort, Key West, responded to this review

Dear Louis P, Thank you so much for this lovely review. I speak for all of us here at Sunset Key when I say that we could not be happier that your entire family returns every year to spend your summer vacation with us. We see you as part of our extended family here on the island. We can't wait... More 

Greensboro, North Carolina
Level Contributor
123 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Yes, let me say this first, It is as beautiful as the photos look. If you are looking for the perfect place to get away and just chill in the sun drenched sandy white beaches you have found it. If you are looking for a place to run where you can have both the nightlife of Key West and the... More 

Helpful?
Thank SummerJoConnor
Kenza S, General Manager at Sunset Key Cottages, A Luxury Collection Resort, Key West, responded to this review

Dear SummerJoConnor, What a lovely review! We appreciate your kind words so much. We could not agree more - our sandy beaches are the perfect sunny spot to relax and unwind while on vacation. If you are looking for more photos to entice you to come back for your next trip, just take a look at our Instagram account @sunsetkeylc... More 

St. Petersburg, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Not a 5 star resort - or even close as they claim. I stay in hotels close to 100 days per year from Four Seasons to Ritz Carlton. This hotel markets itself as a luxury resort - but in fact is just an expensive Motel 6. So before you consider coming here read ALL the negative reviews here - they... More 

Helpful?
5 Thank Zeus911
Kenza S, General Manager at Sunset Key Cottages, A Luxury Collection Resort, Key West, responded to this review

Dear Zeus911, Thank you for taking the time to let us know about the circumstances surrounding your recent visit. I hope that you can accept my sincerest of apologies for the issues that you encountered while on the island. Given that the nature of the issues the staff were made aware of during your stay were Housekeeping related, we felt... More 

Huffman, Texas
Level Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We have stayed at Sunset Key Cottages numerous times over the years and this is a top notch resort. The cottages are comfy and homely. The beach area is awesome. The pool was a bit crowded but it was in the middle of summer. As always Latitudes (the restaurant on site) was fabulous as well. We did have a issue... More 

Helpful?
Thank sherrydk_2000
Kenza S, General Manager at Sunset Key Cottages, A Luxury Collection Resort, Key West, responded to this review

Dear sherrydk_2000, We can hardly wait for you to return as well! Thank you so much for this wonderful review. We also appreciate your comments relative to the new bartender. I am pleased to hear that the situation was taken care of immediately by our management staff. We sincerely appreciate your loyalty to Sunset Key and truly cannot wait for... More 

Columbia, South Carolina
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

This is a really beautiful place to visit. But......please make sure of your booking arrangements. Lack of communication is prevalent at this resort. The spa is really worth the money. One of the best massages from Cheryl that I've ever had. The staff are so very accommodating and sweet.

Helpful?
1 Thank ksmith2525
Kenza S, General Manager at Sunset Key Cottages, A Luxury Collection Resort, Key West, responded to this review

Dear ksmith2525, Thank you so much for your review of Sunset Key, I sincerely appreciate your feedback. I will absolutely pass along your wonderful comments to Cheryl. In regards to the issue with your booking, please feel free to contact me directly so that I can further look into the issue and determine the source of our error. I look... More 

Hays, Kansas
Level Contributor
84 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a top resort for a reason. Its a gorgeous island and resort. All staff were very pleasant and friendly. They take really good care of the cottages and customers. The gorgeous views and beautiful cottage aren't cheap, but they are the best we've ever stayed in....so you get what you pay for.

Helpful?
Thank HighSpeedLowDrag
Kenza S, General Manager at Sunset Key Cottages, A Luxury Collection Resort, Key West, responded to this review

Dear HighSpeedLowDrag, Thank you so much for this glowing review! We certainly appreciate your kind words. We are honored to be the best resort you have ever stayed in and can only hope that you come to visit us again soon. Warm Island Regards, Kenza Sebti More 

Center Valley, Pennsylvania
Level Contributor
165 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Shared a two story cottage for 5 nights with two other couples, we were pool side. The morning breakfast basket was great, too much to eat actually. The cottage service and concierge service was excellent. The beach was very quiet and peaceful, but going into the water is a bit treacherous without sometype of footwear, I used an old pair... More 

Helpful?
Thank Eric Y
Management response:

Dear Eric, Thank you so much for your feedback about our beautiful island! I am so pleased to hear that you enjoyed the Sunset Key Beach so much, we do take great pride in the tranquility of the island. I will personally look into the pool water temperature issue and I thank you for bringing this to my attention. Please... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Concierge
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Sunset Key Cottages, A Luxury Collection Resort, is a secluded tropical island sanctuary located just 500 yards off the coast of Key West, featuring private cottages. ... more   less 

Additional Information about Sunset Key Cottages, A Luxury Collection Resort, Key West

Address: 245 Front St, Key West, FL 33040 (Formerly Sunset Key Guest Cottages, A Westin Resort)
Location: United States > Florida > Florida Keys > Key West
Price Range: $717 - $2,596 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunset Key Cottages, A Luxury Collection Resort, Key West 4*
Number of rooms: 40
Reservation Options:
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Also Known As:
Sunset Key Guest Cottages, a Westin Hotel Key West
Westin Key West
Key West Westin
Sunset Key Cottages Guest
Hotel Style:
#4 On the Beach Hotel in Key West
#8 Spa Hotel in Key West
#9 Top resorts Hotel in Key West
#13 Luxury Hotel in Key West
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