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The Saint Hotel Key West, Autograph Collection

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The Saint Hotel Key West, Autograph Collection
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301 Reviews from our TripAdvisor Community

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Showing 257: English reviews
Los Angeles, California
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Friendly staff , marvelous decoration , a piece from heaven , nice pool and bar. Location is superb in the heart of attraction. Our room was the standart room but it was ok. Bed was perfect and the disco shower unforgettable!!!They welcomed us with a chilled bottle of champagne;)) beautiful memories thanks once again. Pluses are more than minuses that... More 

Helpful?
2 Thank mozer2510
Baltimore, Maryland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We were vacationing in South Florida and decided last minute to spend a night in Key West. We had never been before and wanted to use Marriott Rewards. We were lucky to find out that there was a nice boutique hotel right in the heart of Duval St that was under the Marriott umbrella. Upon arrival we were greeted by... More 

Helpful?
2 Thank Jordan S
Palm Beach Gardens, Florida
Level Contributor
58 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

The Saint was not for the saintly! The lobby decor is cool and sexy and that attitude translates directly into the rooms as well. They are small but comfortable. Our room had the shower directly in the room itself which made watching your spouse take a shower a very fun thing. The pool was cool, shaded and well-maintained. It is... More 

Helpful?
3 Thank LaBoLaw
Abraham C, General Manager at The Saint Hotel Key West, Autograph Collection, responded to this review

Thank you for the wonderful review! The honesty and praise of both the property and our staff let us know that we are the setting the vibe for an amazing get-away. We look forward to welcoming you back to Key West on your next trip to paradise. More 

Philadelphia, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Our new favorite vacation location!. The Saint Hotel Key West is a beautiful property right in the middle of Duval Street with easy access to just about everything you'd want to do in Key West. In fact, we parked the car and didn't need it for the next four days. Staff to a person is cordial, helpful, genuinely cheerful and... More 

Helpful?
3 Thank MSSfamily
Abraham C, General Manager at The Saint Hotel Key West, Autograph Collection, responded to this review

I always enjoy my fellow Texans around me, always nice to talk about home. I can't express myself enough on how wonderful this review makes a statement about our Property. You and your family have all made quite the impression with all of us and it was such a pleasure having all of you with us this past week. We... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Paul, Bee, Tatum and a host of others have made our stay - surreal. Amazing amenities, atmosphere and most importantly - customer service. You can have a perfect room - which we do - a perfect pool, entry way, etc., but the people make all the difference. Here, they do! Gorgeous place, greater people!

Helpful?
2 Thank Ron B
Abraham C, General Manager at The Saint Hotel Key West, Autograph Collection, responded to this review

Dear Ron B. Wow, so much said with so few words. This will become one of my favorite review that covers everything in 3.1 lines, I could learn something from you Mr. Ron. Everybody mentioned is looking over my shoulders reading and watching me respond. Thanks Again. Warm Regards More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Great combination of location and service! You can see the attention that went into the design details of this hotel. The same can be said for the team that runs the place. Everyone was friendly and extremely helpful. No review is complete without mentioning Trip and Paul. They have established new benchmarks for a Bloody Mary. We are looking forward... More 

Helpful?
2 Thank Paul T
Abraham C, General Manager at The Saint Hotel Key West, Autograph Collection, responded to this review

Dear Paul T We are so delighted our signature Bloody Mary has made such an impression. Really, thank you for taking time out of your busy schedule to share with the TA world your experience at The Saint Hotel Key West. I will be sure to share your review with Tripp & Paul who are like the energizer bunny except... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Don't judge a book by its cover, meaning the front entrance. The entrance is that of a local boutique hotel and the minute you step inside, begin to be amazed. The staff is very welcoming. Rooms were good sized. The lighting with blue lights and decor were not your typical Marriott, however a welcome change. Paul was fantastic to everyone... More 

Helpful?
3 Thank jmskelton1
Abraham C, General Manager at The Saint Hotel Key West, Autograph Collection, responded to this review

Dear, jmskelton1 Thank You for all the kind words, even though our staff is responsible for all the hard work, I do try to lead by example. We are honored to provide a refreshingly personable deviation here at The Saint Hotel, from the mundane robotic norm some have sadly come to expect in hospitality. We hope it is a refreshing... More 

Philadelphia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

Stay at Marriott properties all the time & were very pleased to hear The Saint Hotel is now an Autograph Collection by Marriott. When we booked back in April - were told by Marriott & confirmed by hotel that points were avail for our stay in July and they couldn't allocate them yet bc their systems were not yet integrated... More 

Helpful?
1 Thank esbow21
Abraham C, General Manager at The Saint Hotel Key West, Autograph Collection, responded to this review

My, My, My…This is what happens if you say No?!? This is a very long review that has some truth and some not. We are a new Marriott property and are still being introduced to situations that are new to us. We do our best to accommodate each guest in the most professional manner that not only represents Marriott in... More 

Delray Beach, Florida
Level Contributor
266 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The hotel is located right off Duval Street and is very quiet. It has a very modern and chic feel. The room was large and very nicely decorated. It has a few adult humor themes to it, which may not be appropriate for families. The pool is very nice, however is not deep enough for diving. The hotel is spotless.... More 

Helpful?
1 Thank colbox
Abraham C, General Manager at The Saint Hotel Key West, Autograph Collection, responded to this review

Thank you so much for the 4✰ review, we are delighted you had a wonderful stay at The Saint Hotel and greatly appreciate all the great descriptions of our hotel. As you know we want to strive to be the best and feedback from our guest will assist us in this momentous achievement. If there is anything you can share... More 

Naples, Florida
Level Contributor
59 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 1 week ago

First of all we did not stay at the hotel we did not even know it had opened until after we had made our non refundable reservation at another location. The location less then a half block off Duval is ideal! As a Marriott Platinum Elite member I will definitely stay there next time based on what I observed. We... More 

Helpful?
Thank tikibarmarco
Abraham C, General Manager at The Saint Hotel Key West, Autograph Collection, responded to this review

I love the way you say it.... Good job I love this review especially coming from someone who didn't even stay here and noticed so much, how observant. I must make a corrections on one thing if I may. Our restaurant/bar actually opens at 7am. It is possible to get Mimosa's and Bloody Mary's from 7am to 11am. Our Bartenders... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
  • Free Parking
  • Dry Cleaning
  • Concierge

Additional Information about The Saint Hotel Key West, Autograph Collection

Address: 417 Eaton Street, Key West, FL 33040 (Formerly The Saint Hotel Key West)
Location: United States > Florida > Florida Keys > Key West
Price Range: $244 - $469 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Saint Hotel Key West, Autograph Collection 3.5*
Number of rooms: 36
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