We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Mermaid & The Alligator

Save
Share
Traveler (807)
Room & Suite (330)
Dining (81)
Overview
  • Excellent92%
  • Very good5%
  • Average1%
  • Poor1%
  • Terrible1%
Travelers talk about
“bamboo room”(54 reviews)
“audubon room”(34 reviews)
“treetop suite”(28 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Concierge
All hotel details
Additional information
{"containerClass":null,"containerAttributes":null,"widget":{"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget"},"scriptFlags":null}
Reviews (956)
Filter reviews
919 results
Traveler rating
853
47
12
4
3
Traveler type
Time of year
LanguageEnglish
More languages
853
47
12
4
3
Show reviews that mention
All reviewsbamboo roomaudubon roomtreetop suiteevening wineafternoon lemonadekey limecomplimentary winethought of everythingplunge poolquicheother gueststhe main housebeach towelseach morningtropical oasisqueen roombreakfast was delicious
FilterEnglish
Updating list...
1 - 5 of 919 reviews
Reviewed 3 weeks ago via mobile

Great historic Key West B&B. Beautiful original 1904 victorian architecture with upscale features. We stayed in the Caribbean Queen in the main house on the 2nd floor which was beautifully decorated and had a private porch overlooking Trueman. Concierge service was very helpful making our...More

Thank KTNaples
Response from Geri L, General Manager at The Mermaid & The AlligatorResponded 3 weeks ago

Thank you for staying with us and for the great review. We're happy you enjoyed everything and hope to see you back again. Yours truly, Geri Manager

Reviewed August 13, 2018 via mobile

Go to the Mermaid and The Alligator if you would like to stay at a cozy, family-run B&B in excellent but quiet downtown location. Really nice historic building with lots of atmosphere and Charme. The B&B offers nine tastefully decorated rooms that are well-equipped and...More

Thank DGE2014
Response from Geri L, Manager at The Mermaid & The AlligatorResponded 5 weeks ago

It sounds like you found everything you needed for a serene and memorable stay. We're happy to have been your hosts and hope you come back again sometime. Thank you for taking the time to tell others! Yours truly, Geri Manager

Reviewed August 3, 2018

We booked the Caribbean Suite for 2 nights . The room is very clean and cozy . The bathroom is nice and updated . The bed is so surprisingly comfortable. The privacy of the large porch off the room was a great positive for our...More

Thank Travelingfoodies10
Reviewed August 1, 2018

My wife and I stayed here for our anniversary. We could not have been happier. The staff was amazing: Victor, Geri, and Rebecca. They have thought of everything and made our stay better than we could have imagined. I don't stay somewhere twice very often...More

Thank Matthew B
Response from Geri L, General Manager at The Mermaid & The AlligatorResponded August 2, 2018

Thanks for your review, Matt. It was a pleasure to have you both here and so great that you enjoyed everything. We'll look forward to seeing you again, maybe for your next anniversary! All the best, Geri

Reviewed July 22, 2018 via mobile

We stayed in the Caribbean Queen Suite for 4 nights in July. The house was beautiful. It was clean, welcoming and was located only a couple blocks from Duval. We had the privilege of meeting Victor who made sure our stay was perfect. The gardens...More

Thank Thomas B
View more reviews
About
Description
Welcome to the casual elegance and style of a more relaxed age. Our beautiful circa 1904 Victorian Home, located in the heart of Old Town Key West, offers the warm hospitality of a traditional bed & breakfast ...More while providing our guest a place to relax, enjoy the ambiance, and even shut out the rest of the world if you choose. Join us and feel at home. Less
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Air Conditioning
Concierge
Non-Smoking Hotel
Outdoor pool
Beachfront
Room Service
Restaurant
Bar/Lounge
Spa
Fitness Center with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Non-Smoking Rooms
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Non-Smoking Rooms
Photos
Traveler (807)
Room & Suite (330)
Dining (81)
Pool & Beach (51)
Family and Play Areas (5)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
GollyG72
July 8, 2018|
AnswerShow all 2 answers
Response from GeriL61 | Property representative |
Hi there! There are a couple of beaches nearby--Higgs Beach is our neighborhood beach where you can rent beach chairs and umbrellas. Salute restaurant is right there with delicious lunches and dinners. Fort Zachary Taylor... More
0
Votes
trayrenee
May 4, 2018|
Answer
Response from GeriL61 | Property representative |
It's heated to skin temperature and has spa jets our guests can control. We can lower the temp by a few degrees if requested. Geri L. Manager
0
Votes
atlfuzzy
March 15, 2018|
AnswerShow all 2 answers
Response from GeriL61 | Property representative |
Hello, That's a good question. We have a large capacity Mitshubishi ductless A/C in the main part of the suite and a wall unit near the tub. Together, they do the job of keeping the room cool in any season. Treetop is... More
1
Vote
Room Tips
"Caribbean Queen on the upper level, with balcony and seating."
Read review
"Audubon is a great room on the first floor or the Bamboo Room in the guest cottage."
Read review
"all are great (if in doubt call geri the innkeeper, she is most helpful and friendly"
Read review
"The Bamboo Room is wonderful! I have also stayed in the Audobon Room!"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing