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The Mermaid & The Alligator

Certificate of Excellence
Hotel website
729 Truman Avenue, Key West, FL 33040
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The Mermaid & The Alligator
The Mermaid & The Alligator
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806 Reviews from our TripAdvisor Community

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Showing 774: English reviews
South Wales
Level Contributor
64 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This will be a short review as there's little I can add to the superlatives that have already been written. We stayed in the Sun Room with its own little balcony - just gorgeous. The room is quite small but there is plenty of hanging space alongside the bathroom. Breakfast tables are shared so not so good for those who... More 

Helpful?
Thank Biriani
Chico, California, United States
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

So we love our room (the Sun Room) in this beautifully landscaped, historic B&B, and the central location is very helpful, but what really makes this stay TOP NOTCH is the people here. We've been here three nights so far, have three to go, but I want to review now so I don't forget! To start, checking in was easier... More 

Helpful?
Thank Sara C
Lisa Z, Riley Hotel Group at The Mermaid & The Alligator, responded to this review

Thank you for taking the time to leave such a lovely and informative review of your stay at The Mermaid & The Alligator. We took over the management of this amazing property in May and since then have been overwhelmed with the compliments, reviews, and beauty of this magical spot. Our company feels incredibly blessed to be a part of... More 

Livingston, Tennessee
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I absolutely love it here! The people are super friendly and helpful. Anytime we needed something booked they took care of it. We stayed in the garden room and our doors opened into where the pool area and breakfast tables were located. Each day at certain times they had Lemonade, cookies, and wine. They keep a refrigerator with additional drinks.... More 

Helpful?
Thank lvt7splash
Lisa Z, Riley Hotel Group at The Mermaid & The Alligator, responded to this review

Thank you for taking the time to leave a review regarding your recent stay at The Mermaid & The Alligator. I am so happy that you enjoyed your stay and were well cared for. We strive to provide the best guest experience that we can! We hope to see you back again soon and thank you very much for your... More 

Merrick, New York
Level Contributor
73 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We spent four nights here and loved the property, location, and nice touches like breakfast on the back deck and lemonade in the afternoon and wine early evening, but what makes it truly special is the welcoming and attentive staff. Thank you Rebecca, Victor and the lovely women (i'm sorry I forgot your names!)in the kitchen that made our delicious... More 

Helpful?
2 Thank speechdoc17
Lisa Z, Riley Hotel Group at The Mermaid & The Alligator, responded to this review

Thank you for taking the time to leave a review regarding your recent stay at The Mermaid & The Alligator. I am so pleased to learn that you enjoyed your stay and found the staff to be attentive, helpful, and responsive to your needs. We pride ourselves on providing an exceptional guest experience and sincerely appreciate it when our guests... More 

Cincinnati, Ohio
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Met up here with friends in April and from the minute we arrived we were impressed with the house, gardens and the location. Our room was full of character was clean and comfortable. The hospitality was exceptional from the minute we arrived until we left with helpful suggestions on places to visit and information on the area. Complimentary snacks and... More 

Helpful?
Thank Mariecoldman
Lisa Z, Riley Hotel Group at The Mermaid & The Alligator, responded to this review

Thank you for taking the time to leave a review regarding your recent stay at The Mermaid & The Alligator. I am so glad that you enjoyed your visit and were treated to the high level of guest service that we pride ourselves on providing. We took over management of the B&B in May and are so delighted to be... More 

Cumbria
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Only spent two nights here but could have easily stayed longer. Gorgeous room in lush gardens full of nooks and crannies. Great hospitality and lots of little details that add to the experience. In a quiet location but just minutes from all the action on Duval.

Helpful?
Thank northernnipCumbria
Lisa Z, Riley Hotel Group at The Mermaid & The Alligator, responded to this review

Thank you for taking the time to leave a review regarding your recent stay at The Mermaid & The Alligator. I am so happy that you enjoyed your visit. Two nights is long enough to get a taste of the property but I think next time you should try to stay longer! Our staff truly cares deeply for the property... More 

Boulder, Colorado
Level Contributor
35 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I was extremely impressed with our stay here. For a variety of random reasons, we stayed five nights and changed rooms three times, so we got a pretty broad experience. The rooms were excellent; clean, private, quiet. They each had their own style/funk to them. I think our overall favorite was the Royal Poinciana; it had great light, a good... More 

Helpful?
1 Thank MadisonsTravels07
Lisa Z, Riley Hotel Group at The Mermaid & The Alligator, responded to this review

Thank you for taking the time to leave such a lovely review of your stay at The Mermaid & The Alligator. We took over the management of the B&B in early May and could not be more smitten with the property ourselves. The attention to detail, effort to provide an exceptional guest experience, and beauty that surrounds the home are... More 

Level Contributor
6 reviews
5 of 5 stars Reviewed June 7, 2016

Each room has its own character and ambiance, and they are all beautiful (we stayed in the Treetop Suite, but saw several others). The staff is friendly and attentive, and provided invaluable help with suggestions and reservations for restaurants, activities, transportation and the like (thanks Geri, Victor and Rebecca).

Helpful?
Thank pmorell
Lisa Z, Riley Hotel Group at The Mermaid & The Alligator, responded to this review

Thank you for taking the time to leave a review regarding your recent stay at The Mermaid & The Alligator. I am so happy that you enjoyed your visit and that the staff were helpful in assisting you with things to see and do. We value your feedback and your business very much and hope that you will consider staying... More 

San Juan, Puerto Rico
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 4, 2016

The Mermaid & The Alligator is perfect. We had a great stay there. Gerri and Victor were greats hosts. The rooms we super nice and comfortable. The suggestions they gave us for things to do were also great. We will definitely return.

Helpful?
Thank betina042
Lisa Z, Riley Hotel Group at The Mermaid & The Alligator, responded to this review

Thank you for taking the time to leave a review regarding your recent stay at The Mermaid & The Alligator. I am so happy that you had a great visit and found the staff, grounds, and amenities inviting. Your complimentary words about Geri and Victor are well received and they will be delighted to hear them! Thank you for your... More 

Fort Myers, Florida
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed May 30, 2016

This is all about ambience! We stayed in the Audubon room, very spacious, king bed. 1st floor. Breakfast was excellent. The key is the setting. This is a tropical paradise just a few blocks from Duvall St, Mallory Square and shopping. The "backyard" of this B&B is multiple vignettes of tranquility, a small pool, large cages of tropical birds. Simply... More 

Helpful?
Thank jrowe2
Lisa Z, Riley Hotel Group at The Mermaid & The Alligator, responded to this review

Thank you for taking the time to leave a review regarding your recent stay at The Mermaid & The Alligator. Yes, the property truly is all about ambiance. We couldn't be more proud of what it has to offer and are grateful that our guests appreciate the surroundings so much and have such high remarks about it and their experiences.... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Concierge
  • Free Parking
Official Description (provided by the hotel)
Welcome to the casual elegance and style of a more relaxed age. Our beautiful circa 1904 Victorian Home, located in the heart of Old Town Key West, offers the warm hospitality of a traditional bed & breakfast while providing our guest a place to relax, enjoy the ambiance, and even shut out the rest of the world if you choose. Join us and feel at home. ... more   less 

Additional Information about The Mermaid & The Alligator

Address: 729 Truman Avenue, Key West, FL 33040
Location: United States > Florida > Florida Keys > Key West
Price Range: $148 - $328 (Based on Average Rates for a Standard Room)
Number of rooms: 9
Also Known As:
The Mermaid And The Alligator
The Mermaid & The Alligator Hotel Key West
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