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The Mermaid & The Alligator

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820 Reviews from our TripAdvisor Community

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Showing 787: English reviews
Williamsport, Maryland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Received an email from trip advisor in October 2015 listing this B&B as one of top ten in US. Bookmarked for this celebration. We couldn't be happier with that decision. We stayed in key lime room and loved the separation from main house. Gardens are immaculate and you feel like your in a completely secluded space. Staff were amazing. They... More 

Helpful?
Thank MICHELLE-NP-08
MermaidAlligator, Manager at The Mermaid & The Alligator, responded to this review

Thank you for letting us know you were happy with our care and service. We have staff members behind the scenes who tend the gardens and maintain the rooms, and they appreciate hearing how much you enjoyed your time here. It was our pleasure to be of service to you. We hope you'll come back and stay with us again!... More 

Trenton, New Jersey
Level Contributor
12 reviews
5 of 5 stars Reviewed 1 week ago

My husband and I stayed in the Tree Top Room in February 2016. We loved everything about our stay. The house and gardens were stunning. The room was spotless, beautifully decorated, the bed was comfortable, and we could not hear the other guests. The house dog Kaya was warm, welcoming, and made the B&B really feel like home. The employees... More 

Helpful?
Thank Tara Heagele
MermaidAlligator, Manager at The Mermaid & The Alligator, responded to this review

We're so happy to be able to offer a full breakfast to our guests and over the years we've expanded our menu to make it more fun and interesting. We're now making orange poppy seed waffles and a delicious apple baked oatmeal, so you'll have to come back and sample them! Caya is no longer our full-time pup. She's away... More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

We could not be happier with our decision to stay here. This was our first time going the B&B route in KW; the staff was outstanding and helpful without being overbearing. Breakfast was always delicious and perfectly portioned. There were so many little things that made our trip so much more convenient: beach bags, towels, sunscreen, bottled water and other... More 

Helpful?
Thank Kristin T
MermaidAlligator, Manager at The Mermaid & The Alligator, responded to this review

Thank you for sharing your experience with us. We love hearing that our guests appreciate all the little things we've put together for you. And it's great to know we struck the right balance in being here to help when you needed it. We hope you come back on your next visit to the island. All the best, Geri L. More 

Winnipeg, Canada
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

My wife and I stayed at this charming BnB for 1 night in August. Everything from the check in to check out was perfect. The staff was excellent. Complimentary snacks , coffee, wine , lemonade and parking. In the morning they served a great breakfast. The location was perfect . Just a few minutes walk to everything you would want... More 

Helpful?
Thank anywhereeverywhere69
MermaidAlligator, Manager at The Mermaid & The Alligator, responded to this review

Thank you so much for taking the time to write. You must come back and spend more time with us on your next visit! It was a pleasure having you here. Yours truly, Geri L. More 

Delray Beach, Florida
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Stop searching. Book this one, you will not be disappointed! A gorgeous 1904 home, and 1880's side cottage. The gardens are a lush escape from busy life, and even have softly chirping birds and bubbling fountains. It's a great location only a few blocks from Duval, has off street parking and also has a super helpful and friendly staff (thanks... More 

Helpful?
Thank David O
MermaidAlligator, Manager at The Mermaid & The Alligator, responded to this review

We're so happy you decided to come down despite dire weather predictions by the media! As it turned out, the weather was perfect with just enough of a rain shower to make it exciting and the air fresh! The garden is always nurturing; we're glad you got to enjoy it. And we love the feedback on our breakfasts and our... More 

Marco Island, Florida
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have stayed in several B & B's in Key West. The Mermaid and the Alligator ranks high on the list. A very clean, modern and comfortable room. Geri and staff have everything you need including beverages....lemonade and cookies at 3, complimentary wine at 5. Breakfasts were served hot with fresh fruit. We especially enjoyed the homemade quiche and pancakes... More 

Helpful?
Thank Ezbird
MermaidAlligator, Manager at The Mermaid & The Alligator, responded to this review

Thank you for taking the time to share your experience with us. It makes us happy to know we hit the right balance with our service and you were able to relax and enjoy your room, our breakfasts, and the inn itself. Please come back and stay with us again the next time you come to Key West. We'd love... More 

Lakeland, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 20, 2016 via mobile

The name is what peaked our interest but the stay is what will have us coming back for another visit! They are all about customer service - you'll want for nothing! Breakfast each morning was amazing and the house and cottages are gorgeous! ❤️. L&M Lakeland

Helpful?
1 Thank mgill561
MermaidAlligator, Manager at The Mermaid & The Alligator, responded to this review

Thank you for letting us know what was important to you on your stay with us. We're so glad the breakfasts made you happy as well as the house and our wonderful staff. Please come back sometime. We love to see our guests again and again! Yours truly, Geri L. More 

Salvador
Level Contributor
134 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
5 of 5 stars Reviewed August 19, 2016

After looking at innumerous hotels or B&B websites, we were convinced that The Mermaid & The Alligator should be the right place for our one night stay in Key West. And the reality was not disappointing. The localization is convenient as you´re close to every interesting point. Once inside you feel immediately that everything was thought with a lot of... More 

Helpful?
Thank franceses
MermaidAlligator, Manager at The Mermaid & The Alligator, responded to this review

Merci beaucoup! Please come back and visit us again! It was a pleasure to meet you both! Yours truly, Geri L. More 

Haleyville, Alabama
Level Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 17, 2016 via mobile

We really enjoyed our stay at The Mermaid and the Alligator. They were very helpful with places to eat, renting bikes, scheduling tours. The breakfasts were really good. They served complimentary wine from 5-8. We loved the atmosphere. Our room was very nice and comfortable.

Helpful?
Thank MimiMissy
Houston, Texas
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed August 15, 2016

My boyfriend and I visited Key West for the first time and had a lovely stay at the Mermaid and Alligator. The property is beautiful and very well situated. It is easy walking or biking distance to Old Town restaurants and attractions without being too close to the Duval Street nuttiness. We stayed in the Sunroom and the accommodations were... More 

Helpful?
Thank amm1227
MermaidAlligator, Manager at The Mermaid & The Alligator, responded to this review

Thank you for taking the time to write about your stay here at The Mermaid & The Alligator. We're so happy you enjoyed the house, the Sunroom, and Victor's suggestions! We and the rest of the staff love taking care of our guests, and it's good to hear we provided just what you needed to make your visit to Key... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Concierge
  • Free Parking
Official Description (provided by the hotel)
Welcome to the casual elegance and style of a more relaxed age. Our beautiful circa 1904 Victorian Home, located in the heart of Old Town Key West, offers the warm hospitality of a traditional bed & breakfast while providing our guest a place to relax, enjoy the ambiance, and even shut out the rest of the world if you choose. Join us and feel at home. ... more   less 

Additional Information about The Mermaid & The Alligator

Address: 729 Truman Ave, Key West, FL 33040-6423
Location: United States > Florida > Florida Keys > Key West
Price Range: $148 - $328 (Based on Average Rates for a Standard Room)
Number of rooms: 9
Also Known As:
The Mermaid And The Alligator
The Mermaid & The Alligator Hotel Key West
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