With all the problems going on with this virus. After 9 weeks of radiation we wanted a relaxing vacation starting in Miami beach, key west, and Walt Disney World. I also had my lung removed with lung cancer. We were advised by my Dr. that I could be put at risk. We paid $769.00. I called the Chelsea House and was told by Eddie that when I booked on-line it was non refundable. After tell Eddie that all the other hotels were refunding my $$$ he said that this was not Orlando very rude. He also stated that he would have the property manager call which no one has responded. Again disappointed with the way that the Chelsea House has handle this situation. And I would not recommend this hotel. Canceled with over 1 months notice.
We had a lovely stay at the Key Lime Inn last summer. The property is very quaint but adorable. They have a pool and are within walking distance to just about everything you'd want to do in Key West. Our room was one of the ones overlooking the pool which can be a little noisy if there are loud guests using it. They also have freestanding cottage rooms as upgrades which I did not stay in but are SO CUTE! Overall, great place to stay in Key West. Looking forward to returning soon!
This is the perfect property if you are looking for a low-key relaxing atmosphere not too far off the beaten path from Duval St. Our room was updated nicely, clean, comfortable & functional. **Warning on bed size: We booked a King and received a Queen. Front desk & maintenance staff were all in the office when I went to inquire. They all looked at me like deer in headlights as the front desk confirmed it was a King bed we had. I went back to the room to measure, not that I needed to but I did prove it was a Queen. The front desk moved us to a bigger room which was nice but the bed was still a Queen. My husband and I require a King to sleep well so this put a damper on things. We would have never selected this hotel knowing they only have Queens.
They have 84 rooms and of that they said only 4 have 2 beds in it. Do not book here it is a scam. The employees here are rude and disrespectful. Complete scam artists. Pati and Eddie don’t care and will not be accommodating.
Just returned from a 5 night stay at the Chelsea house. Stayed at several bed and breakfasts and hotels in Key West over the years. This was one of the more pleasant stays. The property has about 100 rooms and 3 pools but never felt busy at all. Pools always had extra loungers available. Check in was a breeze even though we accidentally booked for 4 nights instead of 5. Hubert at the front desk quickly corrected this and made sure we had the same room the whole stay. He walked us to our room and gave a quick tour of the property. He even checked in with us during the stay to see if we needed anything. The staff (front desk to room keepers to everyone in between) was so friendly and greeted us every time we passed them. The room was on the smaller side but this is expected in Key West. The room had a bed, dresser, desk, clothes rack, mini fridge, and full bathroom. The property was mostly complete from the renovation but they are still putting the finish touches on the breakfast area and bar. Our room was near the main pool and office so it did get noisy in the morning but I was already up anyways. We had a gated in patio where we spent the mornings with the small breakfast and coffee. Short couple minute walk to Duval St and all the action over there. It was nice to escape the chaos of Duval St when we came back to relax and unwind. I would recommend and will be back for my next Key West stay. Also, don’t forget to say hi to Gary Cooper the local cat of the property.…