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Hyatt Windward Pointe

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#28 of 50 Hotels in Key West
Certificate of Excellence
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673 Reviews from our TripAdvisor Community

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Showing 655: English reviews
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Somerset, Kentucky
Reviewed 4 days ago NEW

One of the nicest beach condos I've seen. Our unit had 2 bedrooms and 2 baths, fully equipped kitchen, a large family/ dining room and a large balcony overlooking the pool with a great view of the ocean waters. Not on a beach because there just are not many beach areas on Key West. Most of the island has a...

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Thank Motorcyclebuds
Rangeley, Maine
Reviewed 6 days ago NEW

The residence-style facility is well presented. Although adjacent to the airport and on a busy road, the grounds offer respite along with a palm shaded oasis with pool and bar. The two bedroom, living-dining-kitchen areas are well appointed, but we loved the patio most of all. shaded by palms overlooking both the botanically diverse grounds and ocean, this is a...

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Helpful?
Thank DaisyDiva07
mikemcmahon2017, Resort Manager at Hyatt Windward Pointe, responded to this review

Dear, DaisyDiva07 Thank you for your review. We are glad to hear you found the resort charming and well groomed. Our owners and guest often tell us Hyatt Windward Pointe is their “Home away from Home”. We hope that you will come back and stay with us soon. If there is anything I can do to help you with your...

Miami Springs, FL
Reviewed 1 week ago NEW

The Hyatt Windward Point in Key West is a beautiful destination....The property is immaculate, the pool area is pristine. The rooms are very nice and spacious...We had an ocean front view on the third floor which was spectacular...

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1Thank Bill B
mikemcmahon2017, Resort Manager at Hyatt Windward Pointe, responded to this review

Bill B, Thank you for your feedback. We are glad to hear you found the resort immaculate and the pool area pristine. We look forward to you retuning soon. Sincerely, Mike McMahon mike.mcmahon@hyattvoi.com

Arlington, Texas
Reviewed 1 week ago via mobile

We have stayed at Hyatt Beach house twice and enjoyed it so we were not sure what to expect. We had room 5611 which had a great view and great patio. We were super happy with our room. Furnishings were very nice in the room, housekeeping did a very good job, and grounds are beautiful. Randy at Abbey Road was...

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Helpful?
Thank eillac2003
mikemcmahon2017, Resort Manager at Hyatt Windward Pointe, responded to this review

Dear, eillac2003 Thank you for your feedback. We are glad to hear that you enjoyed the room location and balcony during your stay. Our housekeeping associates work hard to meet our guest expectations in the room cleanliness. I am sorry to hear that we fell short on the several issues you mentioned in your review. I personally apologize if they...

Reviewed 1 week ago

The Hyatt Windward is a perfect place to relax and enjoy Key West. We like being a short distance away from all of the hustle of Malory Square which is a short drive or a "longer" walk (4 miles). This property sits next to the Key West airport which never seems to bother us (we have stayed here more than...

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Helpful?
Thank M3019JUelizabethk
mikemcmahon2017, Resort Manager at Hyatt Windward Pointe, responded to this review

Dear, M3019JUelizabethk Thank you for your review. We are glad to hear that you found Hyatt Windward Pointe a perfect place to relax. I will make sure that our landscapers see your comments concerning the grounds of the resort. We look forward to you staying with us again soon. Sincerely, Mike McMahon - mike.mcmahon@hyattvoi.com

Monclova, Ohio
Reviewed 2 weeks ago

We stayed for 3 days, 2 in one room and had to change for the 3rd. The room was nice for the 1st 2 days but the view was of a tree. When we switched rooms the view was better but had to call and have the fans cleaned. After not getting the master bedroom to heat up we found...

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Thank PennyLC2103
mikemcmahon2017, Resort Manager at Hyatt Windward Pointe, responded to this review

Dear PennyLC2103, Thank you for your feedback. We are glad to hear you found the grounds lovely. I am sorry to hear we fell short on the view from your first room and that you found the ceiling fan dusty. Our employees work hard to ensure our guests have a positive experience throughout their stay. Please accept my personal apology...

Virginia
Reviewed 2 weeks ago

The Windward Pointe apartments are lovely--spacious, comfortable and each with a large deck overlooking the grounds and the ocean. The staff was very helpful. We are giving the resort a 4 star instead of 5 because of the noise from the nearby airport and lawn/shrub maintenance AND the fact that there is no shuttle downtown. But we would return in...

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Thank BHJ29
mikemcmahon2017, Resort Manager at Hyatt Windward Pointe, responded to this review

Dear BHJ29, Thank you for your review. We are glad to hear you found your room spacious, comfortable and enjoyed the views from your balcony. It’s a pleasure to hear that the staff was helpful. Our staff works hard to make a positive impact on our guest’s experience. Sincerely. Mike McMahon – mike.mcmahon@hyattvoi.com

Sanibel Island, Florida, Usa
Reviewed 2 weeks ago via mobile

Windward point is a beautiful 2 bedroom condo with all the comforts of home. Beautiful pool and hot tub. Comfortable outside bar. We had a wonderful time enjoying their facility while also enjoying the fun in Key West.

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Thank Diane D
mikemcmahon2017, Resort Manager at Hyatt Windward Pointe, responded to this review

Dear Diane D, Thank you for your feedback. We are so glad to hear that you enjoyed your two-bedroom unit and the during your stay. Our owners do say Hyatt Windward Pointe is their “home away from home”. We look forward to your next Winter Break so you can again enjoy the pool and the amenities we offer. Sincerely, Mike...

Reviewed 2 weeks ago

The pros: comfortable condos with balconies facing the interior gardens with partial or total sea views, ample parking, medium-sized pool, hot tub and casual poolside cafe. Cons: location at the end of the airport runway and housekeeping carts rumbling down the hallways as early as 7.30am.

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Helpful?
Thank Tfor2and2forT
mikemcmahon2017, Resort Manager at Hyatt Windward Pointe, responded to this review

Dear Tfor2and2forT, Thank you for your feedback. We are glad to see you found your unit comfortable and enjoyed the views. I apologize for the short fall in your expectations of the resort location and any noise that was caused by our housekeeping carts. We strive to deliver exceptional service and will learn from your feedback. Sincerely, Mike McMahon –...

Draper, Utah
Reviewed 2 weeks ago via mobile

Spacious rooms! Beautifully appointed and great location for everything!! We could not be more pleased!! We were fortunate to be able to get an ocean view room. A little noisy as it's right on the street - but worth it! Very helpful staff as well!!!👍🏼👍🏼

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Helpful?
Thank Lance M
mikemcmahon2017, Resort Manager at Hyatt Windward Pointe, responded to this review

Dear Lance M, Thank you for your review. I am so glad to hear that you were pleased with your stay. Our staff works hard to create an exceptional guest experience for our guest. Sincerely, Mike McMahon - mike. mcmahon@hyattvoi.com

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Concierge
  • Self-Serve Laundry
  • Multilingual Staff
Official Description (provided by the hotel)
Contemporary vacation resort; residential styled units with fully equipped kitchens and dining areas; ocean views. ... more   less 

Additional Information about Hyatt Windward Pointe

Address: 3675 S Roosevelt Blvd, Key West, FL 33040-5254
Location: United States > Florida > Florida Keys > Key West
Price Range: $250 - $299 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Windward Pointe 3*
Number of rooms: 93
Reservation Options:
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Also Known As:
Hyatt Windward Pointe Hotel Key West
Hyatt Hotel Key West
Hyatt Key West
Key West Hyatt
Hotel Style:
#2 Best Value Hotel in Key West
#8 Top resorts Hotel in Key West
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Questions & Answers

Here's what travelers have asked, with answers from Hyatt Windward Pointe staff and other travelers.
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Questions? Get answers from Hyatt Windward Pointe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Bldg. 5, 2nd or 3rd floor.”
 of 5 bubbles DaisyDiva07, 6 days ago | Read review
“Try to get a third floor ocean front room if available. The balcony view is unbelievable for the sunrise in the morning....”
 of 5 bubbles 881BillB, 1 week ago | Read review
“Ask for the 3rd floor in any of the buildings; corner suites are the best!”
 of 5 bubbles BHJ29, 2 weeks ago | Read review
“Try another hotel away from the airport.”
  • 9:54am. Noisiest hotel ---airport right next door.
 of 5 bubbles Designer6905, 2 weeks ago | Read review
“If you want to maximize the ocean view pick a building closer to the outside of the resort.”
 of 5 bubbles Faureout, Jan 17, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question