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Hyatt Windward Pointe

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#18 of 50 Hotels in Key West
Certificate of Excellence
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Hyatt Windward Pointe
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658 Reviews from our TripAdvisor Community

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Showing 640: English reviews
Reviewed 5 days ago NEW

Love everything about Windward Pointe! Always a great view of the ocean and grounds. the infinity pool aspect it great, can't figure out how it works, but it does! Close to airport and trolley stops. Fantastic staff!

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Helpful?
Thank Margaret K
Bridgewater, New Jersey
Reviewed 6 days ago NEW

We stayed for a few days between Christmas and New Year and loved the beautifully manicured grounds, gardens, fountain and wildlife. The resort is ocean front and even our ground floor lanai had ocean and pool views. However, while the Hyatt Windward Pointe is on the typically quiet side of Key West, it unfortunately is located next to the airport...

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Thank Faureout
Missouri
Reviewed 1 week ago NEWvia mobile

This resort may be on the opposite side of the bustling side of the island, but that's what makes it perfect! It's one of very few hotels that has an incredible view of the ocean, from every balcony! We did not rent a car, we walked the block to / from the airport (I don't think there is any other...

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Thank Pitter4
MIke M, Resort Manager at Hyatt Windward Pointe, responded to this review

Dear Pitter4, Thank you for the great review of our residence club! Glad that to see that you enjoyed the ocean views and had a chance to relax pool side. Renting bikes is one of the best ways to see Key West. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mike...

Reviewed 1 week ago via mobile

This is our favorite Hotel in the keys. It's away from downtown so you can get away from all the noise and the people. It's also on the windward side of the island so you get a nice breeze. The hotel has telescopes so you can watch the ships sailing by. Nicely appointed rooms, kitchen and big balconies.

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1Thank Georgefr
MIke M, Resort Manager at Hyatt Windward Pointe, responded to this review

Dear Georgefr Thank you for the great review of our residence club! We are glad to see that Hyatt Winward Pointe is your favorite place in keyWest. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mike McMahon

Saint Joseph, Michigan
Reviewed 4 weeks ago

We stayed with our kids at this timeshare. It was very spacious, clean, and had comfortable beds. The staff was very friendly. The facility was clean, the pool was warm, and the hot tub was perfect. It is close enough to town for accessibility but out far enough where you could relax. It is located about two or three miles...

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3Thank bazookajoe6
MIke M, Resort Manager at Hyatt Windward Pointe, responded to this review

Dear bazookajoe6, Thank you for the great review of our residence club! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mike McMahon

Buffalo, New York
Reviewed 4 weeks ago via mobile

We had a beautiful view of the ocean and overlooking the grounds! The only issue we had was the lack of amenities on the hotel grounds, you had to drive to the other Hyatt properties for the spa and the gym.

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2Thank csurianello
MIke M, Resort Manager at Hyatt Windward Pointe, responded to this review

csurianello, thank you for taking the time to give us your feedback during your stay. We are glad to see that you enjoyed the resort grounds and views. It is unfortunate that we do not have a gym on property, the Hyatt hotel on Front Street does allow our guest to use their facilities as mentioned. We hope you will...

Reviewed December 17, 2016 via mobile

This resort is very loud. Tree trimming continually, maid waking you every morning staying out of your room just talking about nothing, planes taking off all day at airport. It is beautiful here but loud!

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Thank Sharon S
MIke M, Resort Manager at Hyatt Windward Pointe, responded to this review

Sharon S, thank you for taking the time to share your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn...

Milford, Delaware
Reviewed December 16, 2016

Awesome place, we went for my 50 th birthday. It was very quiet and relaxing. Close enough to town and beach that we rented bikes instead of renting a car.Rooms were fully equipped with everything needed to enjoy your vacation. We will definately be returning.

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1Thank bettystrick66
MIke M, Resort Manager at Hyatt Windward Pointe, responded to this review

bettystrick66, thank you for taking the time to write this review. We are so glad to hear you enjoyed celebrating your 50th birthday at Hyatt Windward Pointe. We look forward to having you stay with us again in the near future. Sincerely, Mike McMahon

Princeton Junction, New Jersey
Reviewed December 6, 2016

Very nice facility, with large two-bedroom nicely fitted out suites. Balconies facing the Florida Straits have attractive views. Master bathroom has hot tub and good shower. Facility on Kew West, but located away from crowded noisy areas. Facility has nice outdoor pool.

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1Thank Stanner57
MIke M, Resort Manager at Hyatt Windward Pointe, responded to this review

Stanner57, Thank you for the nice review. We are glad to see you enjoyed the resort and the amenities. We look forward to your return. Sincerely, Mike McMahon

Reviewed November 25, 2016

Our family are owners at this property, and have been here about 7 times in the past 10 years. Somewhere along the way they have started to allow smoking on the balconies. Since the units are stacked 3 high, and are apartments, your neighbors smoke easily travels feely throughout your unit. One of the primary reasons we bought here was...

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4Thank Lisa T
MIke M, Resort Manager at Hyatt Windward Pointe, responded to this review

Lisa T, thank you for taking the time to review your stay with us. I am sorry to hear that one of your neighbors were smoking on their balcony. We are glad to see you noticed the updates in the guest unit. I will be sure to pass on your comments to our associates on the positive service you encountered...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Concierge
  • Self-Serve Laundry
  • Multilingual Staff
Official Description (provided by the hotel)
Contemporary vacation resort; residential styled units with fully equipped kitchens and dining areas; ocean views. ... more   less 

Additional Information about Hyatt Windward Pointe

Address: 3675 S Roosevelt Blvd, Key West, FL 33040-5254
Location: United States > Florida > Florida Keys > Key West
Price Range: $250 - $299 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hyatt Windward Pointe 3.5*
Number of rooms: 93
Reservation Options:
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Also Known As:
Hyatt Windward Pointe Hotel Key West
Hyatt Hotel Key West
Hyatt Key West
Key West Hyatt
Hotel Style:
#2 Best Value Hotel in Key West
#5 Top resorts Hotel in Key West
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Questions & Answers

Here's what travelers have asked, with answers from Hyatt Windward Pointe staff and other travelers.
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Questions? Get answers from Hyatt Windward Pointe staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If you want to maximize the ocean view pick a building closer to the outside of the resort.”
 of 5 bubbles Faureout, 6 days ago | Read review
“Ask for a room without any foliage blocking your view.”
 of 5 bubbles U7945VJlisat, Nov 25, 2016 | Read review
“Ask for a water view”
 of 5 bubbles 573carolk, Nov 2, 2016 | Read review
“Second floor offers a good view and less congestion from people coming and going.”
 of 5 bubbles X7994BFmichaelf, Oct 19, 2016 | Read review
“Every room has a huge balcony facing the interior grounds and pool.”
 of 5 bubbles JoeR-Florida, Oct 1, 2016 | Read review
5 of 5
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