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Hyatt Sunset Harbor Resort

#42 of 47 Hotels in Key West
Certificate of Excellence
200 Sunset Lane, Key West, FL 33040
Hotel amenities
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Hyatt Sunset Harbor Resort
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258 Reviews from our TripAdvisor Community

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Showing 248: English reviews
Chapel Hill, North Carolina
1 review
5 of 5 stars Reviewed 3 days ago NEW

This is a beautiful resort in old town in Key West. I have owned a timeshare there since their first year in operation and I go every summer. I love the property with its majestic palm trees rustling in the breeze, and it's the best place to watch the sunset on the island! Everyone who works there is pleasant and... More 

Helpful?
Thank lsheer
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

Just got back from our annual trip to Key West, We have been staying at Sunset Harbor for the last 8 years. Best location, most beautiful sunsets, great accommodations and excellent staff! Walking distance to everything but very private and quiet. You can have a two bedroom, one bedroom or studio.Perfect for couples or families.Free breakfasts on Mondays and live... More 

Helpful?
Thank Ivette M
Maryville, Illinois
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

We flew directly into Key West and were at the resort in 10 minutes. I bought the timeshare last year and Sunset Harbor is excellent. Great staff who assisted me with all planning while in Key West. I didn't need to rent a car because bikes are a good mode of transportation while vacationing in Key West. A good assortment... More 

Helpful?
Thank bluesky1354
Apollo Beach, Florida
Level Contributor
62 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We just returned from our annual trip to Key West and the Hyatt Sunset Harbor. As usual the staff is awesome-from the Manager, the front desk staff, the concierge, and housekeeping to the facility management dept. The location is perfect- close to Mallory Square and Duval Street but far enough away from the action to enjoy the quiet tropical setting.... More 

Helpful?
Thank denise4946
Leidys T, General Manager at Hyatt Sunset Harbor Resort, responded to this review

Thank you for taking the time to review the Hyatt Sunset Harbor. We are so glad that you enjoyed our resort and Key West. We look forward to welcoming you back soon! More 

1 review
4 of 5 stars Reviewed 1 week ago via mobile

Arriving at the Hyatt, the women at the front were absolutely accommodating and very helpful. We loved the location. The room was nice BUT the rug needed a cleaning badly. We were on the first floor and if you wanted to sleep you couldn't because garbage and maintenance were there very early and you can hear them loudly. Would I... More 

Helpful?
Thank Michelle M
Leidys T, General Manager at Hyatt Sunset Harbor Resort, responded to this review

Thank you for taking the time to review the Hyatt Sunset Harbor. I apologize that you were disappointed with your unit. Please contact us at the resort when you make your next reservation so that we may note your requests. We hope to see you back soon. More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This Hyatt hotel is my favorite hotel in Key West. Although the studio room is not that big, but it has all we need (my husband and I). The room is modern, clean, comfortable bed, has mini refrigerator and microwave. The location is the best in Key West. Walking distance to many main attractions. I like to watch the sunset... More 

Helpful?
Thank 152hannap
Leidys T, General Manager at Hyatt Sunset Harbor Resort, responded to this review

Thank you for taking the time to review the Hyatt Sunset Harbor. We are so glad that you enjoyed our resort and Key West. We look forward to welcoming you back soon! More 

Schererville, Indiana
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed in a 2 bed/2 bath unit equipped with a full kitchen and a good size living area. The place was a good size with a beautiful balcony overlooking the pool with a view of the gulf. The rooms were great. Could not ask for more. The location is perfect. Off the beaten path of duvall street, but only... More 

Helpful?
Thank Rob B
Leidys T, General Manager at Hyatt Sunset Harbor Resort, responded to this review

Thank you for taking the time to review the Hyatt Sunset Harbor. We are so glad that you enjoyed our resort and Key West. We look forward to welcoming you back next year! More 

Naples, Florida
Level Contributor
35 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This was our first time staying at Sunset Harbor. The best part of the hotel is its location close to Mallory Square and in walking distance to all attractions. The downside is its location in regards to the Westin hotel and the parking garage. We stayed in a studio apartment which was fine for our short weekend but it looked... More 

Helpful?
Thank Valerie P
Leidys T, General Manager at Hyatt Sunset Harbor Resort, responded to this review

Thank you for taking the time to review the Hyatt Sunset Harbor. We are so glad that you enjoyed our resort and Key West. More 

Oviedo, fl
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

We own at Beach House but usually stay at Sunset Harbor in Key West because of the location to town. We have always had a beautiful view but this time we were assigned 331A/331B. No view and very odd lay out. Would strongly recommend avoiding this room. So bad would consider scratching Sunset Harbor off the list of places to... More 

Helpful?
Thank julie c
Leidys T, General Manager at Hyatt Sunset Harbor Resort, responded to this review

Thank you for taking the time to review the Hyatt Sunset Harbor. I apologize that you are disappointed with your unit. Please contact us at the resort when you make your next reservation so that we may note your requests. I hope you enjoy the rest of your stay with us. More 

Mantua
Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed June 10, 2016

This Hyatt has no amenities it was built with one idea MAXIMUM occupation, NO business center they have a computer in a narrow hallway and you have to stand to use it, The say they have a welcome breakfast they will give you a few berry and nuts to put in a cup BUT no yogert or cream, some melon... More 

Helpful?
1 Thank neohiobiker
Leidys T, General Manager at Hyatt Sunset Harbor Resort, responded to this review

Thank you for taking the time to review our property. I would like to obtain more information on your experience at Sunset Harbor. If you have an opportunity, please call the resort at 305-292-2001 and ask for the Resort Manager. Thank you and I look forward to speaking to you soon. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Business Center with Internet Access
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Condominium Resort with Victorian styling; situated in the heart of Old Town, overlooking the Gulf of Mexico. ... more   less 

Additional Information about Hyatt Sunset Harbor Resort

Address: 200 Sunset Lane, Key West, FL 33040
Location: United States > Florida > Florida Keys > Key West
Price Range: $135 - $300 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hyatt Sunset Harbor Resort 3.5*
Number of rooms: 66
Reservation Options:
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Also Known As:
Hyatt Sunset Harbor Hotel Key West
Hyatt Key West
Key West Hyatt
Hotel Style:
#13 Top resorts Hotel in Key West
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