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Hyatt Beach House Resort

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#30 of 48 Hotels in Key West
Certificate of Excellence
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Hyatt Beach House Resort
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505 Reviews from our TripAdvisor Community

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Showing 487: English reviews
Fenwick Island, Delaware
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

We have been here since last Sunday and are checking out tomorrow. It can't come soon enough. We are Marriott timeshare owners and exchanged a week through Interval International to come to Key West. This resort is the worst place I have ever stayed. From the outside, it looks lovely, but once you get inside your villa it all changes.... More 

Helpful?
1 Thank cpbadger057
Derek N, General Manager at Hyatt Beach House Resort, responded to this review

cpbadger057, It was a pleasure speaking with you last week. Please accept my apologies, once again, for some of the cleanliness & maintenance issues you mentioned. I can assure you that your experience is not typical and that we strive to exceed the expectations of our guests. We did fall short of that goal this time around and I sincerely... More 

Ocklawaha
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was impressed by the friendly and timely service of the staff! They did not pressure me to attend the timeshare session which I find in most of my timeshare experiences. The units,grounds and pool are outstanding and well maintained.

Helpful?
Thank robhightower
Derek N, General Manager at Hyatt Beach House Resort, responded to this review

robhightower, Thank you so much for taking the time to share your recent experience here at the Hyatt Beach House! We couldn't be happier that you enjoyed your time here and hope you come back to visit us again very soon! More 

Pompano Beach, Florida
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed August 21, 2016

When we arrived we informed the staff of our need to be near an elevator, my husband is handicapped. The staff went out of their way to have a room cleaned near the elevator. We did have to wait an extra 30 minutes or so but they did not charge us parking fees for our guest on thier stay for... More 

Helpful?
Thank pinkbatmobile
Julie B, Front Office Manager at Hyatt Beach House Resort, responded to this review

Dear pinkbatmobile, Thank you for taking the time to share your experience. It is so nice to hear that our staff was able to assist in getting you the accommodations to ensure your vacation was most enjoyable. I apologize that housekeeping was not up to par on some items, but glad to hear that it did not hinder your stay.... More 

Tequesta, Florida
Level Contributor
107 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed August 14, 2016

Nice grounds on the property. Pool was enough, there was a small beach area, dock, and tiki bar. Most of the staff was friendly and up beat. Room was pretty clean, but could use a refresh. Mold in shower, paint and wall paper coming off, broken door(they fixed right away), ants in kitchen which they sprayed but came back. Major... More 

Helpful?
Thank DiaDave
Julie B, Front Office Manager at Hyatt Beach House Resort, responded to this review

Dear DiaDave, Thank you for taking the time to share your experience with us. I apologize that your stay was not as enjoyable as past stays. We actually were full for lobster season, but I'm glad you were able to find parking at Leo's Campground, Olga was able to help you with everything. We hope to see you again! Regards,... More 

1 review
5 of 5 stars Reviewed August 14, 2016

This location is exceptional and convenient! The units are beautiful and comfortable! Plenty of Space for a large family! Housekeeping was very efficient and did a fantastic job in maintaining the unit clean. Jackson and Jackie are incredible front desk individuals; always ready to help and problem solve!!!! We were able to park our boat right on property on the... More 

Helpful?
Thank Ana P
Julie B, Front Office Manager at Hyatt Beach House Resort, responded to this review

Dear Ana P, We're thrilled to hear what a wonderful time you had at our resort! The team works hard to ensure your vacation is seamless. I will be sure to pass along your complements to Jackson, Jackie, and our Housekeeping team. Key West has such gorgeous water, with even better fishing. It's great you were able to fully enjoy... More 

Cape Coral, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 7, 2016

Excellent property the staff is excellent and the property is beautiful and well maintained. I highly recommend this for a stay in Key West. Just a short ride to Duval street and there's a great restaurant right next door and there was a manatee living in their marina. Overall a great experience.

Helpful?
1 Thank flmortrust
Julie B, Front Office Manager at Hyatt Beach House Resort, responded to this review

Dear flmortrust, Thank you for taking the time to share your stay experience. It's so nice to hear you had a wonderful time, and you were able to see a manatee too! They're always amazing to see, and so gentile. We hope to see you again, next time you're in Key West. Regards, Julie More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed August 7, 2016 via mobile

We are at the airport on our way back from staying at this resort. It's not really a resort, though considering they do absolutely nothing to make your stay any different than staying at a regular hotel. The concierge couldn't even be bothered to look up an excursion for us. We were told to "Google it" and we were the... More 

Helpful?
2 Thank sezsezsez
Derek N, General Manager at Hyatt Beach House Resort, responded to this review

sezsezsez, It was a pleasure speaking with you this morning. Thank you again for calling me back and for sharing the additional details about your stay. I'm glad you and your family had a good time here in Key West and I apologize again for one of our team members not being as helpful and outgoing as they should have... More 

Greensboro, North Carolina
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 4, 2016 via mobile

Beautiful resort👏🏾👏🏾👏🏾👏🏾 The staff are very friendly and helpful. The rooms and bathrooms are spacious and clean. If you are ever in the area, try to stay there, you won't be disappointed. I'm being forced to say more because I haven't used enough characters, this part is not pleasing at all. I've said all I wanted to say.

Helpful?
Thank SatinDoll26
Derek N, General Manager at Hyatt Beach House Resort, responded to this review

SatinDoll26, Thank you so much for taking the time to share your compliments with the Trip Advisor community! I couldn't be happier that you enjoyed your time with us and that we gave you the warm welcome you deserve! We look forward to welcoming you back again soon! More 

2 reviews
5 of 5 stars Reviewed July 31, 2016 via mobile

Truly the best investment we made. Hyatt always goes above and beyond. This trip was extra nice, top floor end unit looking over the bay and watching a great sunset. Planning on renting jet skis and do some snorkeling. The room has a full size kitchen.

Helpful?
Thank Christopher C
Derek N, General Manager at Hyatt Beach House Resort, responded to this review

Christopher C, Thank you so much for taking the time to share your glowing compliments of the Hyatt Beach House! I'm so glad you enjoyed your time with us and hope to welcome you back again very soon. More 

Beaumont, Texas
2 reviews
5 of 5 stars Reviewed July 26, 2016

We had an amazing time! The whole family enjoyed the property. The rooms were clean and a great size for the 5 of us. We really enjoyed the private beach, pool and water activities. Would go back in a heart beat !

Helpful?
Thank boydchip
Derek N, General Manager at Hyatt Beach House Resort, responded to this review

boydchip, Thank you so much for taking the time to share your compliments of our resort! I'm so glad everyone enjoyed their stay and look forward to welcoming you back to the Hyatt Beach House for your next visit! More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Restaurant
About the property
  • Beachfront
  • Wheelchair access
Food & drink at the hotel
Jimmy's Ocean Blue Tiki Bar
Jimmy's Ocean Blue Tiki Bar
Cuisines: American, Seafood, Caribbean, Grill
Things to do
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Restaurant
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Self-Serve Laundry
  • Concierge
Official Description (provided by the hotel)
Condominium Resort, residential in nature, set on the east side of the island overlooking the Gulf of Mexico. Please note, resort will be a smoke free facility starting January 1, 2016 ... more   less 

Additional Information about Hyatt Beach House Resort

Address: 5051 US Highway 1, Key West, FL 33040-4320
Location: United States > Florida > Florida Keys > Key West
Price Range: $220 - $350 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hyatt Beach House Resort 3.5*
Number of rooms: 74
Reservation Options:
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Also Known As:
Hyatt Beach House Hotel Key West
Hyatt Beach Hotel
Hyatt Key West
Key West Hyatt
Hyatt Beach Resort
Hotel Style:
#5 On the Beach Hotel in Key West
#10 Top resorts Hotel in Key West
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