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Island City House Hotel

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877 Reviews from our TripAdvisor Community

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Reviewed April 25, 2016 via mobile

Warning: there are no elevators at this hotel. Having to carry our luggage to the 3rd floor was not the best but we made do. Pool is small but wasn't too busy when we were there. Definitely not modern but it is unique.

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Helpful?
Thank roadtripjll
Samantha R, Manager at Island City House Hotel, responded to this review

Thank you for taking time to comment on your recent stay. One of the few drawbacks of being an historic inn is that we do not have elevators. We hope that our attention to preserving the hotel's rich history and charm made up for the inconvenience. If you call ahead to state a preference, we will do our best to...

Woodbury
Reviewed April 25, 2016

We were 3 ladies -- staying in Room 17 -- offers 2 bedrooms (King and Queen) and full kitchen. Wonderful front outside sitting area. Water, k-cup coffee, snack bars, local peanut/candy bag and one free French coffee/croissant to the bakery were all provided. Plenty of ice available. Very clean bathroom. Pool area clean and sunny(Towels provided). Watched the sunset from...

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Thank joanneS8722OD
Samantha R, Manager at Island City House Hotel, responded to this review

We are so glad to hear that you enjoyed yourself while visiting Key West and staying at our property. Thank you for your complimentary words about the hotel grounds and staff; I'll be sure to pass that along to everyone as they are always so appreciative of a guests kind words. It was a pleasure having you as our guests...

Sarasota
Reviewed April 25, 2016

The Island City House Hotel was a fabulous combination of location, old Key West charm and updated amenities. The suite was comfortable and roomy and the ambiance of the gardens and pool area were perfect. We will never stay anywhere else again!

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Thank 466careyb
Samantha R, Manager at Island City House Hotel, responded to this review

Thank you so much for these kind words! It is so nice to hear that you appreciated our efforts and that you enjoyed your stay. We look forward to welcoming you back. Be sure to contact us directly so that you may take advantage of our repeat guest discount. See you soon!

Midlothian, Virginia
Reviewed April 22, 2016

Our group of four friends stayed at Island City House for five days and found the quaint and well kept hotel suited us wonderfully. The ladies at the desk had great suggestions for places to visit, eat and drink. The front porch and pool were welcoming spots after a day of sightseeing and activity. If (when) I go back, I...

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Thank dawnbr0wn
Lisa Z, Riley Hotel Group at Island City House Hotel, responded to this review

Thank you for taking the time to leave a review regarding your stay at the Island City House hotel. I am so glad you and your friends found the accommodations suitable and that you all enjoyed your visit! There is so much to see and do in Key West. Our staff definitely are willing to assist in all sight seeing...

Sarasota, Florida
Reviewed April 21, 2016

Property very clean, everyone friendly, charming rooms, and great porch to relax on. Easy access to most everything in Key West. we rented bikes and were within 10 minutes of everything we wanted to see.

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1Thank defuhr
Samantha R, Manager at Island City House Hotel, responded to this review

Thank you for taking the time to share your thoughts about your recent stay. Renting bikes truly is the best way to get around so you can fully enjoy all that Key West has to offer. We are glad to hear you enjoyed yourselves and hope to see you again!

Winona
Reviewed April 21, 2016

The best possible location. A couple minute walk to Duvall Street and Mallory Square. Secluded and quiet, like your own little world in the three building compound. Friendly staff. Bicycles available for rent on site. Very nice perk. No need for a car. Biking and walking is the way to get around. We will be staying there again next year!

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Helpful?
Thank 737randallb
Lisa Z, Riley Hotel Group at Island City House Hotel, responded to this review

Thank you for taking the time to leave a review regarding your recent stay at the Island City House hotel. We appreciate your feedback and your business very much and are happy to hear that you enjoyed your stay! It would be our pleasure to welcome you back as a return guest. Don't forget to call the property direct to...

North Chesterfield
Reviewed April 21, 2016

We have never been to Key West before but I would definitely head back there again. Staying at the Island City House was fabulous. Staff was so attentive and helped us figure out where to go and how to get there. Rooms were cleaned everyday. The grounds were no nice. Pool was clean and enjoyable. Loved our personal balcony. It...

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Thank 113annmariel
Lisa Z, Riley Hotel Group at Island City House Hotel, responded to this review

Thank you for taking the time to leave a review regarding your recent stay at the Island City House hotel. Your kind words about the property and staff mean the world to us. We strive to provide an exceptional experience for each and every guest and are happy to learn that you enjoyed your stay. There is something pretty awesome...

Mansfield, Pa
Reviewed April 20, 2016

The building and the grounds are beautiful. Staff very nice.. We had a lovely room with a balcony and hammock.Private and quiet. We were on the second floor and there are many steps, we knew that ahead of booking.Would like to have had a breakfast and cocktail hour.There are places close by for those activities.I would stay there again. Keep...

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Thank BerbPa
Lisa Z, Riley Hotel Group at Island City House Hotel, responded to this review

Thank you for taking the time to leave a review regarding your stay at the Island City House hotel. We appreciate your kind words about the property and the staff. Our grounds are lovingly cared for daily and the entire staff takes great pride in caring for the hotel. Although the state health regulations prevent us from serving food, we...

New York City, New York
Reviewed April 19, 2016

I stayed here this past weekend for two nights, despite the fact tat their rates were roughly $100 higher per night than when I had stayed two years ago. In the past 15 years, I have had at least 10 separate stays at the Island City House. One of my favorite things was the continental breakfast they offered in the...

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Thank joemac29
Samantha R, Manager at Island City House Hotel, responded to this review

Thank you for taking the time to share your thoughts. We miss our continental breakfast too! It was a great way to bring everyone together in the morning for a light breakfast and a little friendly chat. Unfortunately, due to state Board of Health regulations, we and many of the inns on the island were forced to discontinue breakfast several...

Reviewed April 13, 2016 via mobile

I could write a long list of the reasons why I will no longer be staying here again after always coming back for 4 years, but bottom line, I no longer believe this that this property is a good value, mostly due to new and poor management. While the upkeep and service has gone downhill the arrogance of the staff...

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2Thank smesikkema
Lisa Z, Riley Hotel Group at Island City House Hotel, responded to this review

Thank you for taking the time to leave a review regarding your recent stay at the Island City House. I am sorry to hear that you did not have an enjoyable experience while staying with us. Guest satisfaction is of the utmost importance to us and we value your feedback and your business very much. We have been managing the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
Things to do
  • Pool
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Our Key West suite accommodations at The Island City House Hotel are comprised of three buildings, each with its own style and unique character. The Arch House features six suites furnished in a casual Caribbean Style. The two suites on the first floor are two-bedroom suites. These suites have two separate bedrooms each with one queen-sized bed, a living/dining room with a kitchen, one bathroom, and a small porch. The studio-suites on the second floor of the Arch House have one queen-sized bed in an alcove, a sitting area with a kitchenette, and either a street-side balcony with a porch swing or a garden view balcony with a hammock. The Island City House is the main building on our property housing twelve parlor suites, ten one-bedroom suites, and two two-bedroom suites. These suites are furnished in an island Victorian style with lace curtains and many antique pieces. The two bedroom suites have two separate bedrooms, one with a king bed, the other with a queen bed, a living/dining room with a full kitchen, one bathroom and a large porch. The ten parlor suites have one queen-size bed and a separate sitting area with a kitchen. Many of these suites also have a sleeper sofa (for children or a third adult) or a porch overlooking the gardens. The Cigar House, our poolside building, is the home of our six largest one-bedroom suites. All of these suites are decorated in a tropical plantation style. The first and second floor suites have a king-size bed in the bedroom, a separate living room with a full kitchen, and a hammock on the poolside porch or balcony. The two suites tucked away on the third floor have a queen-size bed in the bedroom, a separate living room with a full kitchen, and an open balcony overlooking the pool and Infrared Sauna. ... more   less 

Additional Information about Island City House Hotel

Address: 411 William St, Key West, FL 33040-6853
Location: United States > Florida > Florida Keys > Key West
Price Range: $218 - $468 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Island City House Hotel 3*
Number of rooms: 24
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Questions & Answers

Here's what travelers have asked, with answers from Island City House Hotel staff and other travelers.
16 questions
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Long Beach, CA
4 months ago
Gray, Tennessee
2 months ago

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Questions? Get answers from Island City House Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Stay elsewhere”
 of 5 bubbles 475ronaldp, 3 days ago | Read review
“There are no elevators so stay on 1st floor, pack light or make sure you can lift your bags.”
 of 5 bubbles lsstefani, Feb 22, 2017 | Read review
“Room #24. 3rd floor faced garden/pool. Big private deck. Nice big room. Quiet and quaint. very private. away from the noise”
 of 5 bubbles SDodes, Feb 16, 2017 | Read review
“Apartment 11”
 of 5 bubbles PerJuhlin, Feb 6, 2017 | Read review
“Avoid arch house street facing rooms if light sleepers”
 of 5 bubbles Warnie4, Jan 20, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question