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Island City House Hotel

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709 Reviews from our TripAdvisor Community

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Showing 681: English reviews
Miami, Florida
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

My fiancé and I stayed from Friday to Sunday and had an amazing time, so beautiful and peaceful. We will recommend anyone going to Key West to stay at the Island City House and we hope to be back soon!

Review collected in partnership with this hotel

Helpful?
Thank JDC2107
South Venice, Florida
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I can't say enough great things about this place! I had always stayed at the Double Tree or Marriott. We went to Key West to celebrate my brother in laws 50th birthday. We booked there because that is where everyone else booked and I am glad we did. The staff was wonderful. The atmosphere is amazing and I can't wait... More 

Review collected in partnership with this hotel

Helpful?
Thank Hekter
Orlando, Florida
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

We just finished a first time stay at the Island City House and know we will be back. We are even thinking about having our friends come stay there for a 50th birthday party this time next year! The place is old timey Key West and as quaint as it can be. From the road, you would never think there... More 

Helpful?
Thank thefloridababe
Lisa Z, Manager at Island City House Hotel, responded to this review

We work very hard each and every day to offer the best environment for our guests to relax and truly experience that vacation feeling. So glad we made your experience complete. Yes, Burt & Blackie both like the attention all our guests give them. Thank you so much for your feedback and your business; both are valued and we hope... More 

Estero, Florida
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We visit Key West regularly and once we found Island City House, it's our go-to place. Rooms are charming, staff so friendly, very convenient location. Only one suggestion about our room... it needed more lighting.

Review collected in partnership with this hotel

Helpful?
Thank Often-in-Key-West
Lisa Z, Manager at Island City House Hotel, responded to this review

We work very hard each and every day to offer the best environment for our guests to relax and truly experience that vacation feeling. So glad that you call Island City House your go to place. If you can share which room you were in, I will check out the lighting. I can be reached at lzifer@rileyhg.com Thank you so... More 

Bricktown, New Jersey
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Top of the list is the welcoming staff at the front desk. I wish I could remember all of their names. Sam is the person who first checked us in. So friendly and helped us out with bike rentals. This is about my fifth time at Island City House. It's location couldn't be better. A block or so from the... More 

Review collected in partnership with this hotel

Helpful?
Thank Jerseyjoanie04
Lisa Z, Manager at Island City House Hotel, responded to this review

Thank you so much for your feedback and your business; both are valued and we look forward to welcoming you back! The fact that our team, makes the top of the list. We will certainly share this with Sam & the rest of the staff. More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I stayed here with 2 other people and we loved it. Me, my girlfriend and her mom. We are frequent travelers and always are pretty hard and judge mental w reviews but I had no issues here. We had a room facing the street, ground level. Very clean and complimentary water and snacks. My room was modern and did not... More 

Helpful?
Thank NJAngler9
Lisa Z, Manager at Island City House Hotel, responded to this review

We work very hard each and every day to offer the best environment for our guests to relax and truly experience that vacation feeling. So glad we made your first trip to Key West memorable. Old Town Bakery - pastries are great! We look forward to welcoming you back. More 

Port Charlotte
1 review
5 of 5 stars Reviewed 1 week ago

Clean, quiet and convenient. A very good value. We really liked the Kerig and used it every day. Sometimes twice a day! The pool was the perfect temperature. We enjoyed our stay. We will definitely be back!

Review collected in partnership with this hotel

Helpful?
Thank ellenbO3920YE
Lisa Z, Manager at Island City House Hotel, responded to this review

We work very hard each and every day to offer the best environment for our guests to relax and truly experience that vacation feeling. Glad you enjoyed the coffee machine, complete with our Island City House Mugs. Thank you so much for your feedback and your business; both are valued and we hope that you will return for another visit. More 

Xxxxx
1 review
2 of 5 stars Reviewed 1 week ago

Made reservation and ask if the excepted a certain card and they said yes, confirmed twice over phone then when we got there they said no. And the person that told us yes just happened to not work there anymore. AC duct in bedroom had block mold growing on it. The only lights in bedroom were hard to turn on.

Review collected in partnership with this hotel

Helpful?
Thank 788ericy
Palm Beach Gardens, Florida
1 review
5 of 5 stars Reviewed 1 week ago

We had a great time as always and couldn't be happier with our accommodations! We already booked our stay for next year. Location was great and the staff was delightful and the amenities were clean, well maintained and perfect. Linda Costanza

Review collected in partnership with this hotel

Helpful?
Thank LindaCostanza
Lisa Z, Manager at Island City House Hotel, responded to this review

I am so glad that you had a nice experience while staying with us. We have a lovely location and everyone on the staff works very hard to maintain a property that offers tranquility, relaxation, and beauty. Thank you for your feedback and your business; both are valued. We look forward to welcoming you back next year! More 

Wabash, Indiana
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The Island City house is in the prime location in Key West for the events we take in. Perfect location. The property and the staff are A+. The atmosphere is beautiful. We have stayed here before and we will be returning in the future.

Review collected in partnership with this hotel

Helpful?
1 Thank John B
Lisa Z, Manager at Island City House Hotel, responded to this review

I am so glad that you had an A+ experience while staying with us. We have a lovely location and everyone on the staff works very hard to maintain a property that offers tranquility, relaxation, and beauty. Thank you for your feedback and your business; both are valued. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
Things to do
  • Pool
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Our Key West suite accommodations at The Island City House Hotel are comprised of three buildings, each with its own style and unique character. The Arch House features six suites furnished in a casual Caribbean Style. The two suites on the first floor are two-bedroom suites. These suites have two separate bedrooms each with one queen-sized bed, a living/dining room with a kitchen, one bathroom, and a small porch. The studio-suites on the second floor of the Arch House have one queen-sized bed in an alcove, a sitting area with a kitchenette, and either a street-side balcony with a porch swing or a garden view balcony with a hammock. The Island City House is the main building on our property housing twelve parlor suites, ten one-bedroom suites, and two two-bedroom suites. These suites are furnished in an island Victorian style with lace curtains and many antique pieces. The two bedroom suites have two separate bedrooms, one with a king bed, the other with a queen bed, a living/dining room with a full kitchen, one bathroom and a large porch. The ten parlor suites have one queen-size bed and a separate sitting area with a kitchen. Many of these suites also have a sleeper sofa (for children or a third adult) or a porch overlooking the gardens. The Cigar House, our poolside building, is the home of our six largest one-bedroom suites. All of these suites are decorated in a tropical plantation style. The first and second floor suites have a king-size bed in the bedroom, a separate living room with a full kitchen, and a hammock on the poolside porch or balcony. The two suites tucked away on the third floor have a queen-size bed in the bedroom, a separate living room with a full kitchen, and an open balcony overlooking the pool and Infrared Sauna. ... more   less 

Additional Information about Island City House Hotel

Address: 411 William St, Key West, FL 33040-6853
Location: United States > Florida > Florida Keys > Key West
Price Range: $184 - $401 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Island City House Hotel 3*
Number of rooms: 24
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