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Courtyard Key West Waterfront

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Courtyard Key West Waterfront
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503 Reviews from our TripAdvisor Community

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Showing 446: English reviews
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

Love love love it.. Better than Key West... Spotless, clean, very nice pool and rooms.. Great view.. Highly recommend! Beautiful and I will definately return! I really think this place is better than Key West.. Same blue water.. Better people and service and prices!!

Helpful?
Thank Diane M
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

The Courtyard appreciates your review! Our Hotel is located in Key West, Weather your stay with us or another Courtyard we thank you for your loyalty to the Marriott brand. We hope in the future to accommodate your lodging needs here in the Key's! More 

Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Excellent hotel with in 3 minutes from the air port. Exceptional service. Bar/pool area has a giant flat screen TV. Bar server John goes out of his way to ensure a pleasant visit. Beer prices are cheap. Smokers can smoke in the bar/pool area. Not a problem. Free shuttle to the town center is a plus, no cab/taxi bill unless... More 

Helpful?
Thank Charles C
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

Thank you for your review of the Courtyard. We try our best to ensure our guest have the vacation they deserve with exceptional customer service! We offer the complimentary shuttle to our guest as one of the many amenties we provide for a relaxing vacation. We would enjoy if you stayed with us again, maybe next time around you will... More 

Venice, Florida
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We loved this place. Rooms were great, shuttle to areas of interest. Staff was great as well. we would highly recommend this hotel. Beautiful location right on the water. Close to everything. Great places to eat in Key West. Shuttle will drop you off a few blocks from Duval Street.

Helpful?
Thank valerieandpatrick
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

The Courtyard appreciates your review, we take pride in guest satisfaction. We offer the complimentary shuttle to all guest to enjoy their vacation with out the hassle of parking. Downtown gets a bit congested at times, thus making it complicated to find and pay for parking. We are very happy to hear you enjoyed your vacation with us and we... More 

Level Contributor
43 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very handy to where we got off the boat and a great restaurant close by. The shuttle made up for a lot as several places didn't offer the shuttle and we definitely wanted that again. Get on right at the front door!!

Helpful?
Thank Sue J
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

We appreciate your review on the Courtyard! We try to accommodate guest with a stress free vacation, and what better way than to not have to drive an unfamiliar area. We are one of the few hotels on the island that provide a complimentary shuttle, we also have no parking or resort fees. We are glad you enjoyed your stay... More 

Medina, Ohio
Level Contributor
45 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

The rooms are clean, bathrooms need updating. My husband couldn't go to bathroom without holding the seat up (it is in corner with a granite shelf above it prohibiting it from being fully opened). My husband was not too happy about it. Pool is nice, clean and well maintained. Have a bar next to pool, convenient. The bistro inside the... More 

Helpful?
Thank thrilledmedina
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

We are sorry to hear your vacation was not to your standards. The Courtyard's main goal is customer satisfaction every guest every time. We take all guest survey's and reviews into consideration, there is always room impovment in certain areas. We will be making several changes to the hotels layout over the next few years, so i would hope one... More 

Ephrata, Washington
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My original reservation (at another hotel) was overbooked and they sent us to the Marriott. It is a winner and better than my original choice. Very kind and understanding checkin staff (I was tired, hot, and hungry). The room was perfect, nicely decorated. Joe's Stone Crab Restaurant is next door and the hotel provides every half hour shuttle service to... More 

Helpful?
Thank Roberta D
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

The Courtyard is very happy that we were able to turn your vacation around, and that you were happier without choice by being referred to us. We appreciate your review, Customer service is the number one priority. Our hotel is one of the few hotels on the island that does not charge parking fees or resort fees. We are also... More 

Palm Beach Gardens, Florida
Level Contributor
40 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Love this hotel. The rooms are clean and nicely furnished. The staff is great. The location is terrific because it is not in the center of town, but they have a free shuttle service running every 30 mins which takes you to Duval St. The pool area is well kept and the landscaping is beautiful. Tatiana, Megan and Barbara at... More 

Helpful?
Thank Angela S
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

We appreciate your review of the Courtyard, the staff is very appreciative of the review you gave them. We aim to accommodate every customer every time, we are glad to have met your expectations. It seems that you were able to enjoy all of the hotels amenities, we hope you take another Key West vacation again soon, and choose us... More 

1 review
3 of 5 stars Reviewed 4 weeks ago

Pleasant staff, pretty courtyard pool area. Although the multiple resident iguanas were aggressive, with 7 emerging and surrounding children that were eating pizza poolside. Rooms are large with high ceilings and sliding doors opening to courtyard balconies. However rooms are outdated and have small outdated bathroom (plastic tub insert,with sink in and outside bathroom door). Room flooring was filthy as... More 

Helpful?
Thank Lorraine L
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

The Courtyard appreciates your review. We take every review good or bad seriously and will be passing this on to the departments to ensure this was a one time issue. We are happy to hear that the customer service you received was up to our standards as we do not tolerate anything less. We take pride in our Marriott name,... More 

Delray Beach, Florida
2 reviews
5 of 5 stars Reviewed 4 weeks ago

from the time we arrived early and was given a early check in we were treated well by the entire staff. The room was comfortable and clean plus the bed and bedding was conductive for sleeping well...the shuttle bus downtown worked like a charm...the pool was good and we enjoyed the large screen poolside TV....I was also granted a late... More 

Helpful?
Thank randolphcisneros
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

The Courtyard appreciates your 5 star review! We are hear to accomodate, and thats what we do best. We will let the staff know about your stay, these are our customer service expectations. During your stay it seems as though you took full advantage of all the hotel amenities that we offer. We hope that you book another stay again... More 

Minneapolis, Minnesota
Level Contributor
4 reviews
4 of 5 stars Reviewed 5 weeks ago

Vacation to Key West> Every hotel there is pretty spendy per night. Was able to find this place at the last minute. Hotel staff was knowledgeable about the area in which they provided us with a map and the hours of the concierge shuttle van. Breakfast should be included with stay for the price of the rooms. Room was spotless... More 

Helpful?
Thank charleslor517
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

We appreciate your review of the Courtyard! From the description of the room you booked it sounds like you had a standard double queen, those are the only rooms on the property that are without a microwave. However all rooms have a blow dryer, its located in the closet inside a black bag hanging from the clothes rod. Front desk... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
We are a Key West hotel located on the Gulf of Mexico in the "New Town" section of Key West. Located within a 10 minute drive of any attraction on the island. We feature spacious guest rooms, including suites with a variety of room configurations including in-room Jacuzzis. Every room has free hi-speed internet access, iron and ironing board, hairdryer, coffee maker, cable TV and refrigerators. A Tiki Bar is located adjacent to our large outdoor heated pool and Jacuzzi or feel free to tan on our private sunbathing beach located behind our hotel. Join us in our Bistro featuring Starbucks and a wide range of breakfast items. Our Complimentary downtown shuttle service will drop you off and pick you up in the historic seaport; walking distance from Duval Street. Be sure to talk our our onsite concierge agent who can assist you with the many activities and history enriched attractions the island has to offer. ... more   less 

Additional Information about Courtyard Key West Waterfront

Address: 3031 N Roosevelt Blvd # 41, Key West, FL 33040-4015
Location: United States > Florida > Florida Keys > Key West
Price Range: $167 - $406 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Key West Waterfront 3*
Number of rooms: 68
Reservation Options:
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Also Known As:
Courtyard Key West Waterfront Hotel Key West
Key West Marriott
Key West Courtyard
Hotel Style:
#9 On the Beach Hotel in Key West
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