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Courtyard Key West Waterfront

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Traveler (212)
Room & Suite (172)
Pool & Beach (96)
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Overview
  • Excellent41%
  • Very good30%
  • Average16%
  • Poor8%
  • Terrible5%
Travelers talk about
“free shuttle”(53 reviews)
“every half hour”(27 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
3 Star Hotel
All hotel details
Additional information
Offers from Courtyard Key West Waterfront
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Rooms
Jun 4Jun 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (635)
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552 results
Traveler rating
210
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LanguageEnglish
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210
163
93
52
34
Show reviews that mention
All reviewsfree shuttlecourtyard marriottevery half hourhorseshoe crabsshuttle vanshuttle servicepool areatwo room suiteold townduval streetoverlooking the watersmall beachhot tubmain buildingstarbucks coffeenice poolthe hotel offers
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1 - 5 of 552 reviews
Reviewed 2 days ago

Everyone here went out of their way to make sure we were pleased. Clean, quiet room, nice pool, free shuttle service to downtown Key West (where parking is expensive IF you can find it). Pricey, but not so much by Key West standards.

Thank HowieDelaware
Response from FrontDesk_GM, General Manager at Courtyard Key West WaterfrontResponded yesterday

From our accommodating staff to our convenient shuttle service, it's delightful to know that we met your expectations at Courtyard by Marriott Key West Waterfront. Thank you for the uplifting review and come back anytime for another five-star experience.

Reviewed 4 days ago

Absolutely the most disgusting Marriott I have ever stayed at in my 30 years of travel. While it has a nice renovated lobby the rooms and corridors leading to them stunk with an overwhelming smell of bug spray that was downright gagging. The rooms themselves...More

Thank 4ChicagoBoys
Response from FrontDesk_GM, General Manager at Courtyard Key West WaterfrontResponded 2 days ago

We appreciate the time you've taken to share your experience with us. Your loyalty to our brand is valued and we apologize sincerely for any aspects of your stay that didn't live up to our brand's high standards. Your feedback will enable us to improve...More

Reviewed 1 week ago

Nice property and Staff. Cathy the manager is wonderful and accommodating. Unfortunately the rooms are tired and in need of updating. No USB ports for example. Noisy too. Not up to Marriott standards. Location a little too far from center of Key West for my...More

Thank rmh3337
Response from FrontDesk_GM, General Manager at Courtyard Key West WaterfrontResponded 1 week ago

We always enjoy hearing from our guests. Our friendly staff works hard to ensure our guests have everything they need and will be happy they were a highlight of your visit. Cathy will be especially pleased you mentioned her. It's unfortunate you felt the property...More

Reviewed 1 week ago

We stayed here for 3 great nights. We had a Double Queen suite with pool view, the view was more trees ten pool. We went in to Duval St. on 3 different times and found the Shuttle perfect. The pool area and Tiki bar were...More

Thank bew707
Response from FrontDesk_GM, General Manager at Courtyard Key West WaterfrontResponded 1 week ago

It always brightens our day to receive such a wonderful review! We couldn't be happier that you loved the spacious suite, pool area, and friendly staff. While we apologize the elevator didn't meet all expectations, we are glad you didn't let it put a damper...More

Reviewed 2 weeks ago

I spent two weeks at Marriott properties along the Gulf Coast, and this was by far the worst. At $250 a night for a one bedroom suite, you would expect that the place would be perfect. Unfortunately, that was not the case. The carpet was...More

Thank bren2lsen
Response from FrontDesk_GM, General Manager at Courtyard Key West WaterfrontResponded 1 week ago

We appreciate you taking the time to bring your concerns to our attention. Reading about your unsatisfactory experience was very disheartening and we offer our wholehearted apology for aspects of your stay that weren't indicative of the high standards you've come to expect from our...More

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Business Center with Internet Access
Shuttle Bus Service
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Concierge
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Outdoor pool
Heated pool
Details
Price range
$203 - $477 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 On the Beach Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$203 - $477 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 On the Beach Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (212)
Room & Suite (172)
Pool & Beach (96)
Dining (19)
Amenities (50)
Business Center & Event Rooms (4)
Family and Play Areas (3)
Questions & Answers
Ask a question
aflarey
February 23, 2017|
AnswerShow all 3 answers
Response from Generalelektrix | Reviewed this property |
Yes, as other reported, there is a safe in the closet.
0
Votes
danielle-clark
February 9, 2017|
AnswerShow all 6 answers
Response from Generalelektrix | Reviewed this property |
This hotel is located on the A1A in front of a mall with a Publix, a KMart and also nearby many affordable restaurants and also gas stations. You can also pay a visit to Duval's street and other downtown streets for many... More
0
Votes
jrogelstad
January 31, 2017|
AnswerShow all 2 answers
Response from Stormin1 | Reviewed this property |
Not sure, but I did not see any pets and there was no visible policy on pets posted.
0
Votes
Room Tips
"Change out that disgusting carpeting"
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"Rooms need updating. I think the rooms are a little better in the main building. No elevator for second..."
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"Do not stay in the rooms facing the road very noisy. The rest are very nice."
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"Main building 3rd floor water view or building C facing the water. Pool view rooms are nice and most rooms..."
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