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Courtyard Key West Waterfront

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3031-41 North Roosevelt Boulevard, Key West, FL 33040
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Courtyard Key West Waterfront
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480 Reviews from our TripAdvisor Community

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Showing 426: English reviews
Level Contributor
6 reviews
3 of 5 stars Reviewed 2 days ago NEW via mobile

Rooms were adequate. We had twin queen beds. Beds had extra pillows which i liked but not as comfortable as i had hoped. The air conditioning kept turning on and off making room sometimes uncomfortable ( either too warm or too cold). Pool was warm sometimes which is not as refreshing on hot day. But I believe it is just... More 

Helpful?
Thank myrojano
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

We appreciate your stay with us at the Courtyard, we take all feedback seriously and will make sure to address these issues with the staff. The ac's have energy saving mode, so that when rooms reach a certain temperature it will adjust its self, to keep from being to hot or cold. Hopefully we were able to adjust this issue... More 

Pensacola Beach, Florida
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed 3 nights. King room with water view. Great breakfast cooked to order dailey and a beautiful pool and hot tub with a huge tv screen for sports watching. Tiki bar at the pool with great drinks. The entire staff was so friendly and helpful. The shuttle was so convenient. Would defininitely recommend .

Helpful?
Thank Patricia H
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

We appreciate your 5 star review, The staff will be pleased to hear that you were well accommodated. Also we will make sure to commend staff for excellent service, being that customer service is our number one priority. Seems like you took full advantage of all the amenities the hotel has to offer, and enjoyed your self. We hope you... More 

Campobello, South Carolina
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 days ago NEW

We booked our anniversary night and when we arrived, a very nice woman informed up of an upgrade in our room. We had a beautiful jacuzzi room suite! The room was fantastic and the grounds were very nice. We were in the main building with a view of the water. The shuttle took us downtown where we were able to... More 

Helpful?
Thank Lizbet_Elroy
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

Thank You for your 5 star review! Glad we were able to accommodate you for your anniversary, and make this a memorable experience. Sounds like you were upgraded to our whirl pool king suite, very spacious with an accommodating view. Happy to hear you took full advantage of the complimentary shuttle, parking is just so expensive and such a headache.... More 

Pontefract, United Kingdom
Level Contributor
81 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Great little hotel. Nice pool area with a Tiki bar that serves nice drinks and great hot snacks. The grounds are very well kept, beautiful plants all round the hotel. We had heard that this hotel was too far away from Duval Street to walk but they have solved that problem by putting on a free courtesy bus that drops... More 

Helpful?
Thank Gadger68
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

Thank You for your review! We are always pleased when a guest praises our service, as we always try to accommodate to the best of our ability. Our hotel is located 2 miles off of the Duval strip, but as you stated we offer a complimentary shuttle to and from the down town location. Shuttle starts running at 8 am,... More 

Savannah, Georgia
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I need to caveat this review with the fact that a Courtyard Marriott is not in the same category as a Biltmore Hotel or a Ritz-Carlton. Having said that, this Courtyard Marriott is among the best in its category. My review may be skewed a little bit since I did have a king room with whirlpool in the main building.... More 

Helpful?
1 Thank Jimmyontherun
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

Thank you for your review on the courtyard. We appreciate the kind review you have given us, and are happy to hear you were well accommodated. We try to our best to maintain the hotel with great housekeeping, and maintenance staff. We do offer a 24 hour gym, small but has the important equipment inside. Our pool is available to... More 

Weston, Florida
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

The reason I am giving the Courtyard 5 stars is because of their staff. Jeff at the bar by the pool helped up with going downtown during a parade. He told us what streets to go to and which one's to avoid. I forgot my collegiate ring behind and the cleaning staff gave it to the front desk. Which, in... More 

Helpful?
Thank jlmcclendon
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

Thanks for your review! I will make sure the staff gets to see this review, hey will appreciate your kind words. Glad they were able to accommodate the retrieval of your class ring, we take great pride in the staff we have for their honesty and loyalty! We hope you stay again soon. More 

Level Contributor
73 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Only stayed here for a night so I don't know all that the hotel had to offer. It was a clean hotel with a friendly staff. The room was pretty decent sized, free parking and a free hotel shuttle. My only issue was that it wasn't walking distance to duval street but a cab back was only $12 so really... More 

Helpful?
Thank Julia K
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

Thanks for your review! The staff at the Courtyard always strives for guest's satisfaction, so we are pleases to hear you enjoyed your stay as well as staff interaction. We do offer the Complimentary shuttle service to and from down town, starting at 8 am running until 10:45 pm. After 10:45 you would have to taxi back but usually its... More 

1 review
3 of 5 stars Reviewed 2 weeks ago via mobile

Booked hotel with breakfast option only to find out when we got there that breakfast was not included.. However we were given a voucher for the misunderstanding which was nice.. Our room was clean and comfy. Poolside looked nice but couldn't fathom the constant smell of urine by the pool and bar so decided not to hang out in that... More 

Helpful?
Thank Dremani G
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

Very sorry to hear of the experience you had with the Courtyard. Breakfast is not included at any Courtyard, But if you purchase the breakfast package and your itinerary states breakfast for guests stay, then we do accommodate your breakfast. As for the pool you are the first guest to voice this complaint, we will have this situation evaluated and... More 

New York City, New York
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our family had a nice stay at the Courtyard Key West, check in staff are friendly and accommodating. We stayed in a double queen suite which offered plenty of room for our family with two full bathrooms made getting up and out each day much easier, The room was clean with a beautiful view of the pool and Tiki bar... More 

Helpful?
Thank Wendy D
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

Thank you for your review! The Courtyard staff will be pleased to hear you enjoyed your stay with us. Double queens are very spacious, accommodating up to six people, and most having 2 bathrooms. Our hotel has the perfect vacation environment for all guests, but especially those with children. Duval street gets very hectic at times, so its nice to... More 

Temecula, California
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Having never been to Key West, I was really looking forward to seeing this part of Florida. I booked this hotel for 3 nights as our plan was to drive to the gulf and stay in Marco Island. Well, after arriving at this property, we decided to abandon that plan and stay 5 nights in Key West. This property is... More 

Helpful?
Thank cmfjaeger
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

Thank you for your review. So happy to hear you enjoyed your vacation in Key West, and also with the Marriott. Customer service really is the number one priority, making sure each guest feels welcomed and appreciated. The Courtyard shuttle is free to all guest, but also we do not charge resort fees, or parking fees. The Courtyard Marriott is... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Internet
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
Services
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
We are a Key West hotel located on the Gulf of Mexico in the "New Town" section of Key West. Located within a 10 minute drive of any attraction on the island. We feature spacious guest rooms, including suites with a variety of room configurations including in-room Jacuzzis. Every room has free hi-speed internet access, iron and ironing board, hairdryer, coffee maker, cable TV and refrigerators. A Tiki Bar is located adjacent to our large outdoor heated pool and Jacuzzi or feel free to tan on our private sunbathing beach located behind our hotel. Join us in our Bistro featuring Starbucks and a wide range of breakfast items. Our Complimentary downtown shuttle service will drop you off and pick you up in the historic seaport; walking distance from Duval Street. Be sure to talk our our onsite concierge agent who can assist you with the many activities and history enriched attractions the island has to offer. ... more   less 

Additional Information about Courtyard Key West Waterfront

Address: 3031-41 North Roosevelt Boulevard, Key West, FL 33040
Location: United States > Florida > Florida Keys > Key West
Price Range: $176 - $330 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Key West Waterfront 3*
Number of rooms: 68
Reservation Options:
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Also Known As:
Courtyard Key West Waterfront Hotel Key West
Key West Marriott
Key West Courtyard
Hotel Style:
#9 On the Beach Hotel in Key West
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